Once at my office, I was assigned to follow a staff member who guided me to my designated workspace. I was then taught and assigned tasks, including Warehouse Delivery Summary (WDS) data entry, which involves keying in DSN entry (outbound) and Proof of Delivery (POD), as well as file organization. Later, I submitted the report duty form to Warehouse Executive for verification and signature. After the form was reviewed and signed, I received it back.

In the part of Purchase Orders printing. We will given Excel link to check for each respective company, include the company name, the URL to access their website, the unique company ID, your personal user ID, and the assigned password to enter the website. We also ensure that the logbook maintains the confidentiality and security of these details, especially passwords, to prevent unauthorized access.

Lastly, I was responsible for doing my daily routine task.

The person in charge collects all the delivery orders for these contenas and checks whether a Purchase Order (PO) is required for documentation and verification purposes. After confirming the details, they fill out a tally sheet, which includes key information such as the consignee, shipper or seller, product descriptions (SKUs), delivery address, and the scheduled delivery date and time. This tally sheet is then used to prepare the picking list and delivery note for the outbound process. As usual, I carried out my responsibilities, which included entering data for the Warehouse Delivery Summary (WDS), processing Proof of Delivery (POD) documents, and printing Purchase Orders (POs).

Once everything was completed, the job sheet was then sent via email to inform DK and signed by them that the co-packing process had been completed which about all tasks were successfully handled, including the preparation of stickers and relabeling. Specifically, we assisted in replacing Japanese labels with English ones as requested. As usual, I carried out my responsibilities, which included entering data for the Warehouse Delivery Summary (WDS), processing Proof of Delivery (POD) documents, and printing Purchase Orders (POs).

I also gained insight into the transportation planning process. Specifically, I reviewed statements to determine how many incoming trucks would be arriving, based on the transport planning group's report. As usual, I carried out my responsibilities, which included entering data for the Warehouse Delivery Summary (WDS), processing Proof of Delivery (POD) documents, and printing Purchase Orders (POs).

The warehouse stores a variety of products, not only swimming pants, but also items such as airplane-themed diapers, wet tissues, and dry tissues. This visit provided a refreshing change from working in a fully enclosed office environment, allowing me to experience a different side of the company’s operations.

On the way back, the operations staff also introduced me to the different types of cartons used in packaging, explaining their functions and placement in the warehouse. It was a valuable hands-on experience that deepened my understanding of logistics and product handling.

In addition to this task, I also performed my regular daily duties, which include running the Warehouse Delivery Summary (WDS) and printing Purchase Orders (POs).

As a temporary solution, we proceeded to load the available items first. Luckily, the item was finally found in the EADC office.

As usual, I was responsible for performing daily routine data entry tasks related to the Warehouse Delivery Summary (WDS), recording Proof of Delivery (POD) details, and printing the relevant Purchase Orders (PO).

She explained that when items are required for outbound, we must refer to the picking list to locate and retrieve the correct items from their respective storage locations. Once collected, the items are then moved to the outbound area for further processing.

The primary purpose of writing the store delivery note is to document goods that couldn't be loaded due to a full contena. By creating this record, we can ensure that the items are properly accounted for and transferred to a new contena for shipment.

To resolve this, I reached out to another operations staff member for assistance. She promptly sent an email, and I printed the approval letter from her email. I then attached the approval letter to the expired PO and notified the relevant department that this expired PO can now proceed. When I have free time, I will help others with tasks like finding documents and stamping papers.

An important operational note: Local deliveries must be processed and sent out on the same day, whereas contena deliveries are handled only after the previous work is completed.

The officer walked me through both the inbound and outbound processes. For inbound operations, the process starts with the admin team generating a picking list based on the processed orders. The picking team then collects the items, which are verified by the checking team before being placed in the staging area. Once staged, the officer updates the total pallet count and informs DKSH so they can assign a transporter for collection.

For outbound processes, the driver returns the picking list to the warehouse officer, who then updates the pallet movement records, which must be accurately maintained for LOSCAM tracking. The officer scans the barcode to create the Warehouse Delivery Summary (WDS), locates the related invoice, and signs the Delivery Note Slip (DNS). These documents are then handed back to the driver, who will either deliver them to the customer or return them to their department.

In addition, the officer showed me how they maintain records and updates for the load

plan, backlog, and daily logbook to track whether transportation has arrived. Lastly, he showed me the rejection handling procedure. Overall, the experience was insightful and gave me a clearer understanding of the warehouse’s operational flow and logistics procedures.

Additionally, I learned about the gate pass system used for lorries transporting goods in and out of the company premises. This system helps monitor incoming and outgoing vehicles, ensuring all relevant details are recorded. I also became familiar with the Goods Receiving Note (GRN), which is used to determine whether the received goods are accepted or rejected.

I observed the responsibilities of the personnel in charge of monitoring lorry activity, including verifying lorry details, tracking the status of goods to be collected, updating collection records, and checking for any reported rejections. In case of any issues, reports are submitted to DKSH for further decision-making.

There, I worked on entering data of picking list into the system for Delivery Summary Note (DSN) printing. I was also tried to learn to the 2IC system, which is used for pallet tracking and for printing the Loscam transfer reference. Additionally, I learned that 99 Speedmart is considered a top-priority customer due to the urgency of their orders. Deliveries to 99 Speedmart must not be delayed. If they request to extend the delivery date, DKSH must then request an extension for the Purchase Order (PO) expiry date. The staff also guided me through various processes on the PC. One key point I remember is how to identify orders that haven't been scheduled yet as these are placed in the "pool" for further planning.

I also completed my assigned tasks, which included assisting with wrapping activities by providing and filling out the wrapping form, giving wrapping materials to workers, and helping with photocopying documents. Furthermore, I performed data entry for truck scheduling.

Towards the end of the day, I returned to the office to assist the operations staff with miscellaneous tasks, as the outstation truck was delayed in arriving.

Regardless of whether the item was loose or in a full carton, Whether the item was in a loose or full carton, if it was damaged in any way, we were required to issue a billing charge to the transporter responsible for the delivery. Importantly, we did not accept rejections involving torn or short goods, as per system policy.

Lastly, I assisted in photocopying the old picking list due to the rejection issue. This was necessary to resend the same items for delivery.

The Duplicate function in Microsoft Excel is a valuable tool for detecting and managing repeated data within a dataset. By highlighting or removing duplicate values, it helps maintain data accuracy and consistency. I applied this function to quickly locate repeated records in the pending docket list. This not only reduced the time required for manual checks but also minimized the likelihood of errors.

Our role in this process involves printing the Delivery Summary Note (DSN) and submitting it, along with the invoice and picking list, to the counter. The counter personnel are then responsible for issuing the gate pass, returning the invoice, and obtaining any necessary signatures before the driver departs the facility.

Additionally, I had the opportunity to observe how the warehouse staff operate the satellite racking system, also known as the Pallet Shuttle. This is a semi-automated, high-density storage system where a shuttle with an electric motor runs along rails within the racking channels to load and unload pallets. The shuttle, often referred to as the "satellite," is placed into the racking using a forklift and is controlled by the operator via a tablet. It helps transport cartons efficiently from one location to another within the warehouse.

Once the truck arrives and is properly parked, staff members usually more than one. They begin unloading the cartons and the pallets underneath from the storage, often using forklifts. They place the items aside in an organized manner. For double-layered carton pallets, one layer is removed and set down. Once the items are in place, the checker removes the wrapping and taken out those were needed based on the picking list. After verification, checkers recounted the number of cartons and wrapped again for stability. For loose cartons, the staff unload them and proceed with assorting the items. After assorting, they wrap the cartons for stability.

Before all tasks are completed, some of drivers would write a sticky note indicating the number of cartons and pallets inside the wrapped cartons. Once all tasks are completed, the staff proceed to load the items into the truck.

This issue is considered critical because white ants can damage pallets, cartons, and potentially cause harm to surrounding goods and storage structures. As I was working nearby, I was able to overhear part of the discussion. Some of the suggestions included segregating the affected cartons and pallets, or returning the entire batch to the customer to prevent further risk.