https://padlet.com/glennraglon/about A Houston-based customer service professional, Glenn Raglon most recently served as a team manager at Gexa Energy. In that role, he oversaw a team of 10 employees handling electricity accounts for commercial customers. Glenn Raglon also worked alongside sales directors and members of the company's billing team to improve efficiency and maintain regulatory compliance. His other responsibilities included recruiting and hiring customer service agents, reviewing vendor service agreements, and leading special projects to increase product market share. Prior to joining Gexa Energy, Glenn Raglon worked as a customer service supervisor at Shell Chemicals, where he managed over a dozen customer service representatives and worked to build and maintain relationships with customers and business suppliers. In 2010, he received the Shell Chemicals Employee Leadership Award for providing outstanding customer service. Earlier in his career, Mr. Raglon trained and managed customer service associates as a customer service manager at Zep Inc. Outside of his professional pursuits, Mr. Raglon gives back to his community as a supporter of several organizations, including the Red Cross and Boys & Girls Clubs of America. He has also served as a volunteer for Autism Speaks and the Houston Food Bank, among other groups. en-us 2022-01-27 04:46:53 UTC 2022-03-29 23:54:38 UTC hello@padlet.com glennraglon https://padlet.com/glennraglon/about/wish/2098963025 The Red Cross assists people who have undergone disasters in many ways, including through offering interim shelter. The organization provides disaster shelters across the country. There, families who have experienced calamities like floods, tornadoes, hurricanes, earthquakes, and even chemical disasters, can find safe shelter until they have somewhere to go.]]> 2022-03-16 23:58:12 UTC https://padlet.com/glennraglon/about/wish/2098963025 glennraglon https://padlet.com/glennraglon/about/wish/2120351603 A graduate of the University of Houston with a bachelor of business administration in management, Glenn Raglon joined Zep Chemicals as a customer service manager in 2002. In addition to supervising 12 customer service associates, he supported projects, generated reports, and developed interdepartmental relationships. Subsequently, he spent four years as a customer service supervisor with Shell Chemicals. Responsible for 14 customer service representatives, Glenn Raglon earned the 2010 Shell Chemicals Employee Leadership Award.]]> 2022-03-29 23:54:38 UTC https://padlet.com/glennraglon/about/wish/2120351603