What is the first hotel company that comes into your mind when you want a distinctive place to stay? No doubt you will think of the hotel that was awarded the Best City Hotel—Hilton Hotel. Hilton hotels are the most recognized name in the lodging industry, spanning the lodging sector from luxury and full-service hotels and resorts, extending from stay suites to focused service hotels. Hilton Kuala Lumpur has received more than 100 awards since the hotel's inception with impeccable credentials. Hilton Hotel Kuala Lumpur is a 5-star business hotel situated at the heart of the vibrant KL Sentral (Hilton Kuala Lumpur, 2017). It is a member of Hilton Hotels & Resorts family. Hilton Hotel is an organization that provides upscale services ranging from catering to premium accommodations and business convenience. The organization focuses on needs of leisure and business travelers who desire quality and prestige services. Hilton Hotels are well-known for their featured world class accommodation with high standard of service for which Hilton Hotels are renowned for. On top of that, business travel has always been one of their top priorities. Hilton Business Meeting Centers are widely known on an international scale. Hilton Hotels has led the way with innovations for executives for business purpose ever since 1919 (Hilton Hotels & Resorts, 2017). Nevertheless of their success in their industry, Hilton still strives to improve, upgrading from the best to its beyond.

-Technicians will be called upon to carry out diagnostic tests or repair the conditions of the complex systems to avoid breaking downs of core systems that will result in inconveniences or even disasters to the business. This is utmost important to Hilton Hotel as they are responsible for the safety of their guests.

- Renovation workers are responsible to redecorate the hotel room designs according to trend. They perform renovation jobs from time to time, to keep the rooms fresh and new through activities like repainting of walls.

The heads of the departments who are known as managers or supervisors lead, motivate and delegate tasks to the employees under their respective departments. 

Every manager needs to have job skills in order to manage and do their jobs well. 
They have to manage their departments’ employees based on the department composition in order to carry out their works effectively. 

Command groups are determined by the organization chart and composed of individuals who report directly to a given manager.
Task groups are obligated to make specific contributions to the goals of the organization, they will be orientated to short-term tasks.
Self-managed team is a small group of employees whose members determine, plan and manage their day-to-day activities and duties under no supervision. 

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Maslow’s Hierarchy of Needs in the Hospitality Industry | Winhotel

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