QUESTIONS FOR THE FAILURE OF SAMSUNG GALAXY NOTE 7 by 12N1-28-Nguyễn Thị Diễm Quỳnh

ANSWER THESE QUESTIONS BELOW.

quynhnguyendbl1 — 2024-09-23 10:06:54 UTC

What specifically caused the batteries in the Samsung Galaxy Note 7 to overheat and explode?
What specific aspects of the Samsung Galaxy Note 7 failure are you most interested in exploring, such as the technical reasons, crisis management, or legal implications?
How did Samsung prioritize customer safety during the recall process?

k632415115051 — 2024-09-23 13:17:52 UTC

- A fault in batteries procured from one of the suppliers
- Part of the battery’s inside was coiled incorrectly, causing stress to the battery.
technical reasons
give more care to the materials used to develop the software and hardware of their Smartphones.

k632415115028 — 2024-09-23 13:18:48 UTC

1. Part of the battery’s inside was coiled incorrectly, causing stress to the battery.

2. We are the most interested in the technical reasons, since a big company like Samsung can make a mistake like that, which is kinda ironical.

3. Give more care to the materials used to develop the software and hardwarw

k63082206004721 — 2024-09-23 14:33:27 UTC

1) One part of the battery's inside was coiled inappropriately causing stress to the battery.

2) We think that technical reasons will be the aspect that we want to dive into because we want to get more explanation from producers.

3) Pay attention to the materials used to develop the software and hardware