GCI Anonymous Survey by

I feel that maybe the C-suites should spend some time apart from work with everyone else. Such as going for coffee or lunch with different teams.

smadhavan1 — 2024-09-03 15:14:23 UTC

If leaders understand my work and give me directions, I think my work will be done more efficiently.

2024-09-03 23:23:53 UTC

Regarding the car allowance policy. Since 2020, there has been no increase in the car allowance. At the same time, the cost of new vehicles has risen by over 20% due to inflation, particularly in the post-COVID period.

2024-09-05 13:48:26 UTC

I would like to commend HR for the excellent job they are doing. This is the first time in my tenure with the company that such a survey has been conducted, and it reflects a positive step toward engaging employees and addressing important issues.

2024-09-05 13:51:34 UTC

2024-09-05 15:24:23 UTC

I feel as if in our department the work expectations are too high and can sometimes feel overwhelming.

I believe that we need more people in this department to run more efficiently and not have everyone feeling so burnt out.

2024-09-05 15:26:30 UTC

Compensation for the positions should be more competitive for both permanent and temporary/ contract positions.

2024-09-05 15:28:33 UTC

Its great when we have team building events but as mentioned on other post it would be nice to have more one on one or smaller group time with other departments so we can get to know each other better.

2024-09-05 15:32:53 UTC

If Glovis is about Employee Retention as they mentioned looking into the Contract Vs Permanent Employee Ratio would be highly beneficial. Benefits help employees feel like a valued part of the team which fosters the ability to maintain long term employees.

2024-09-05 15:34:08 UTC

What we do at Glovis is so important from all the different departments. I am proud to say I work for Glovis.

2024-09-05 16:01:15 UTC

Could you please provide a business card?

2024-09-05 16:18:42 UTC

As a contract employee, I feel proud to be part of Glovis, just like other employees. During my time here, I have experienced personal growth with the help of many leaders and team members. If contract employees have shown strong performance, I hope the company would consider offering opportunities for extended employment. I would appreciate it if such options could be presented at least a few months before my current contract ends.

2024-09-05 17:26:42 UTC

I would like to add my voice to my colleague who mentioned the car allowance. As a taxable benefit, combined with the increase in inflation rate, what seemed like a decent allowance is unfortunately drastically diminished and hasn't retained the same attractive value.

I hope that people can stop judging other departments without knowing what they do and how much they work.

2024-09-05 18:00:30 UTC

It would be beneficial if we could expand our work-from-home options, similar to what other companies offer. This flexibility would help employees save commuting time and enhance their focus and productivity (For example, offering an extra 10 flexible work from home days in addition to the regular work from home Friday would give employees the opportunity to use this benefit as needed, especially when they are not feeling well).

2024-09-05 18:09:41 UTC

I've seen similar feedback from others and completely agree regarding the car allowance benefit. With the rising cost of vehicle, the current allowance amount has not kept pace. Additionally, since it's considered taxable income, there's little left after taxes. The car allowance benefit should be reviewed and adjusted to better reflect current costs.

2024-09-05 18:15:27 UTC

2024-09-05 18:45:50 UTC

I would like to propose an enhancement to the Work Out benefit. As you know, the cost of a GoodLife membership is approximately $40-$50 biweekly. How about expanding the coverage amount while strengthening the verification process to provide more benefit to those who actually use the gym? Health and well-being greatly contribute to work efficiency!

2024-09-05 19:17:49 UTC

For the Employees on Contracts, I am surprised to learn that Glovis does not extend the bonuses for KPI purposes to them. This should also be shared and divided with them for their contributions.

2024-09-05 22:04:08 UTC

I feel like the distribution of the workload in our department is very unbalanced, regardless of the different positions we hold. The expectations to perform and be on top of everything is placed on some of us, while others benefit from a lot of leniency and clemency and are not required or expected to be productive or perform.

Management should also take into account the high turnover rate we've been experiencing recently. The frequent changes in personnel have led to a noticeable lack of continuity and knowledge across departments. This affect our overall efficiency and productivity a lot.

2024-09-06 13:37:51 UTC

2024-09-06 19:00:30 UTC

It would be cool if we could work an extra hour from Monday to Thursday and work half a day on Friday

Quick decision-making and task instruction by team and department leaders are needed. In performance evaluation, not only the leader evaluates the team members, but also the team members must evaluate the leader and receive feedback from the incompetent leader to develop the organization.

2024-09-06 19:19:17 UTC

I find it difficult at times to feel respected, understood, connected or part of a cohesive team. It is difficult when the office is so segregated and every department is its own little clique and doesn't interact with others. I feel like there used to be more unity and team building efforts. I think it's good that HR is interested in what employees think and feel and hopefully constructive remarks are taken into consideration to improve our work environment. The office is a great divide.

2024-09-09 13:04:50 UTC

I'm just guessing, but maybe you have to give your name to HR for a business card and not anonymously ask for it.

2024-09-09 13:20:34 UTC

2024-09-09 18:40:17 UTC

I do not feel appreciated by Glovis at all.

Concern that contract employees do not receive sick day off, and their years of service are not being recognized.

2024-09-09 20:38:40 UTC

To the person who doesn't feel appreciated, I feel you. At time it feels like validation is coming from vendors more than from within the Glovis organization.

2024-09-10 17:00:02 UTC

I believe the company could benefit from adopting a more flexible and understanding approach, especially in recognizing individual circumstances. At times the responses provided can feel overly procedural and very policy-driven. It leads to a perception of the company being distant, unapproachable and cold. (continued below)

2024-09-10 17:34:06 UTC

(continued) . It has created a sense among some employees that Glovis may not fully appreciate or support its staff, which can erode trust, loyalty and the feeling of belonging, of a genuine partnership. I wish Glovis would remember that we are all individuals with different circumstances and needs, and not just cogs in a machine.

2024-09-10 17:34:55 UTC

It seems inconsistant that all employees are treated uniformly upon joining, independently of positions, rank or experience, particularly regarding vacation time. Despite being hired for my years of experience that I believe benefits Glovis, the standard allocation of vacation time and sick days does not reflect this. It would seem more equitable if Glovis acknowledged and rewarded previous and valuable experience through a more tailored benefits package.

2024-09-10 17:49:49 UTC

I feel like some rules of GCI are sincerely followed by most employees (very much appreciated) but then there are a few who feel entitled to special treatment and I don't agree to that. It would be better if those people calm down and respect the rules and their coworkers.

2024-09-10 18:38:57 UTC

Thank you HR for letting everyone express ideas and opinions! In the ADP app in the scroll down menu, there is an option to request unpaid time off. I think it would be nice if it was unlocked so we could use that option. Thank you!

2024-09-10 20:13:59 UTC

It would be nice if geo-localized, clocked-in hours were reflected accordingly in the payroll system. Instances of working early or staying late for the benefits of the company abound yet are not being accounted for. Conversely, any absences such as for a family emergency, dentist or medical appointment results in deductions, which is inconsistent, as we are not paid by the hour.

2024-09-11 14:26:36 UTC

FRIDGE

2024-09-11 15:46:57 UTC

Hi Everyone!

Please take any old food from the fridge(like flat soda or sauces that have been there for months).

2024-09-11 17:40:06 UTC

After a promotion, employees start at the lowest salary for the new position. This has led to situations where individuals like James Kong and Jay left the company within few months of their promotion. I believe this policy should be reconsidered to retain talent after promotions.

2024-09-11 19:50:15 UTC

Sadly, it is clear that Compensation for many people seems to be a problem. I sincerely hope that after upper management and HR sees some of these posts that there is some sort of change or implementations put in place to rectify some employees feeling the way they do. Glovis should be looking at the high turnover rates and making a plan to keep employees and give out promotions. This business requires having a good relationship with our customers and vendors and with people coming in and out I can't imagine how happy they are with this.

2024-09-11 19:54:55 UTC

Monthly Lunches should be reinstated with the whole office.

The water dispenser sometimes dispenses warm water, when it's on the cold setting. Can we look into that?

2024-09-12 12:20:20 UTC

GCI might not recognize or fully appreciate the time, efforts and dedication required to manage difficult situations, ensure client satisfaction etc. While the workload doubled and clients are increasingly demanding, there is no new staff, the compensation is stagnant, and for most part even simple appreciation is non-existent.

2024-09-12 14:04:55 UTC

Employee retention is arduous when staff do not feel appreciated, respected or compensated at the height of their efforts, as evidenced by the high turnover experienced this year. Just food for thoughts, but I believe it would be beneficial to have more consideration for employees and contracted workers in order for Glovis to keep reaping the benefits of their experience, rather than making them want to seek employment elsewhere.

2024-09-12 14:14:01 UTC

It is concerning that our department is experiencing significant understaffing, leading to increasing workload, stress, working through unpaid lunch, taking work home, responding to calls or emails after hours, and at times on weekend. This goes for contract workers and permanent ones alike. It is hard to have a balanced work/family life, while also not being paid for the work actually done. It is my sincere hope that HR and upper management will take employee feedback into consideration.

2024-09-12 14:59:24 UTC

I would like to request that this Padlet remain open for 365 days. If it is closed, employees may lose the opportunity to provide ongoing feedback, and executives might miss out on valuable insights from staff throughout the year.

2024-09-13 19:26:28 UTC

It may be beneficial for managers to allocate a few minutes at the start of the day to check-in with their team members. This practice can help ensure better communication and team alignment before they become occupied with meetings, calls and other engagement. Check-ins would help reduce employee frustration, stress and the feeling of being left alone to handle issues that require input and attention from management.

2024-09-17 16:14:48 UTC

Could we look into the possibility of using only the last 6 or 8 characters of a vin when using Vin movement in Atlas, similarly to what our partners do at CPKC, at compounds, as well as our carriers. Thank you

2024-09-20 17:20:41 UTC

2024-09-20 17:39:14 UTC

Can we fix the wifi? I have had Wi-Fi problems and have seen other people facing the same issue. I informed the responsible person a few times, and I got a response ''Oh yeah, it's okay.''

Really? is it? What does it mean, 'It's okay?'

Please fix the Wi-fi, we are not that poor.

I can't see the future with GCI. How can I be motivated?

2024-09-23 19:46:33 UTC

2024-09-26 15:00:02 UTC

I have felt that some people just assume how easy someone else's job is without knowing about the process and hard work behind the final output. This is not just towards myself, but a general observation I made from various interactions.

It is okay to not know about a person's job description and their day-to-day work. But I think passing comments and demeaning other person's job or their role in GCI should not be an acceptable attitude. It is also okay if you do not show appreciation to a point but then to be disrespectful is not okay. I really hope that we all learn to be polite and tone down the judgemental comments.

I wish my salary increasing meets inflation rates. As I serve longer Glovis, I am getting pooper due to the gap.

2024-09-26 15:08:06 UTC

2024-09-26 19:56:58 UTC

Thanks for bringing out all for today's lunch!

2024-09-26 20:00:27 UTC

I wish the company can offer group car insurance discount.

I haven't used GCI Wi-Fi since I joined this company. It is amazingly slow.

2024-09-27 16:42:39 UTC

I have calculated it. If you work more and more in GCI, your salary is shrinking more and more, which is so funny.

2024-09-27 16:45:56 UTC

What are GCI's vision and mission? What is our goal? Nobody knows.

2024-09-27 16:46:48 UTC

2024-09-27 18:06:55 UTC

To all the people who have shown me kindness, thank you! It might be a little gesture on your part but it means a lot to me. Thank you very much.

For ADP, can we remove the use to track it for our standard 37.5-40h work week? its a great tool to track overtime and time off but managing the timecard is a bit of a hassle for salaried (not hourly) employees.

2024-09-27 19:14:19 UTC

Im glad that GCI offers stable pay. To possibly increase retention, can salary adjustments occur annually? Our entry level postings seem to be in ranges that are below average living wage.

2024-09-27 19:22:39 UTC

For management, we should find a way to provide higher earning potential for jobs that require 44+ hours per week. (Whereas lower levels are compensated through overtime.)

2024-09-27 19:29:47 UTC

A performance incentive and/or higher earning potential for dedicated employees should be implemented. We complete KPIs but rarely get specific feedback on how our employee bonuses/increases are calculated and how to get promoted.

2024-09-27 19:42:15 UTC

For employees that work in BC and QC, are we able to issue them company credit cards that align with their budget amounts for the year? Even in ON, although we receive pre-approval, our expenses seem to be delayed in payment.

2024-09-27 19:48:48 UTC

I personally have had to pay little to nothing on prescriptions. Glovis Canada has good medical, dental, and vision insurance but can be improved. Similar to car allowance, there seems to be little to no increase on our maximum for eye glasses for the past few years and we are all in front of a computer screen. HR should have a monthly teams meeting to feature the many benefits GCI offers like RRSP and tuition reimbursement. Can GCI look into child care benefits, pet insurance, etc. ?

2024-09-27 20:11:10 UTC

I recognize that departments have separated budgets for team building and HR does a great job of regularly hosting monthly lunches. Can HR also plan (early) to celebrate holidays (Halloween) and/or UN international days?

2024-09-27 20:21:30 UTC

There are many different types of recognition awards that GCI can do, like peer-to-peer awards, above-and-beyond performance rewards, employee of the month/quarter/year awards, or team/department of the month awards.

2024-09-27 20:23:52 UTC

Can we install a joint health and safety board near the lunch room? It would be helpful for fire alarm routes/evacuations, emergency phone numbers, and knowing who is CPR certified.

2024-09-27 20:29:18 UTC

2024-09-27 20:53:09 UTC

Language barriers contributed to tension. Instead of communicating direct to employs channel feedback or instructions through a Korean colleague.

It would be nice to have community involvement days where we volunteer or partner with charities. Or we can also sponsor local events, conduct environmental sustainability initiatives, or participate in community outreach programs (Thanksgiving food drive/serve at soup kitchen).

2024-09-27 20:57:53 UTC

As a manager, I wish there was a leadership development program. My department is understaffed to the point where team members are so focused on challenging customer demands that they do not have time to collaborate with other fellow employees. I hope that GCI will increase the number of new hires so that they can be onboarded thoroughly and feel supported in their career with Glovis.

2024-09-27 21:09:20 UTC

I unfortunately have to agree with everyone below regarding unpaid OT, pay increases etc. Understaffing means the more I work to compensate, the least I earn hourly, and the least buying power I have. It is discouraging. I fear the vicious circle : the more I give, the more GCI takes. The more I give, the least likely GCI is to look for new team members in a timely manner.

2024-09-27 21:13:43 UTC

Perhaps we can look into coaching and mentoring opportunities for our employees

2024-09-27 21:24:00 UTC

2024-09-27 21:38:19 UTC

Management is trying to push this narrative that Canadians are slower because lower technical ability, but I really don’t believe that’s the truth.

The management should consider the high turnover rate seriously.

2024-09-30 18:28:39 UTC

From what I have gathered talking with co-workers, it seems no one really sees the possibility for advancement and growth within the company. We don't know what the next rung of the ladder is beyond our current position, to get promoted to. There does not seem to be a clear path to promotions or raises, besides the once a year salary adjustment. Could there be more transparency regarding the salary structure for our positions and what our advancement possilibities are? Thank you

2024-10-03 22:04:58 UTC