https://padlet.com/daniel_jones1/qf872u0wb379 Goal: To conduct communication huddles on a frequent basis to address issues and ensure follow up. en-us 2016-08-24 13:31:34 UTC 2016-08-24 14:05:29 UTC hello@padlet.com daniel_jones1 https://padlet.com/daniel_jones1/qf872u0wb379/wish/119576830 Report out on the following and assign an owner.  Do not problem solve.
Staffing: full staff
Road blocks:    Per Jackie with Healthstream the following courses cannot be done with IE8: ACLS, BLS, NRP and ECCO

                              Queue this week: Adalla CSC queue (3880 - Dan, Lionel, Sandra)
Aug 13-Sept 3. ( subject to change)
                                                                          REMINDERS
Everyone should be targeting 30 plus calls per day on the day shift.  
Document all information in your tickets.   
Review your tickets for accuracy before escalating  

numbers for friday: ABR 10.99 and FCR 62.64 customer inputs into the help desk portal 1239.    






]]> 2015-12-08 17:07:09 UTC https://padlet.com/daniel_jones1/qf872u0wb379/wish/119576830 daniel_jones1 https://padlet.com/daniel_jones1/qf872u0wb379/wish/119576831 Discuss achievements/successes/patient stories/Recognition


]]> 2015-12-08 16:56:54 UTC https://padlet.com/daniel_jones1/qf872u0wb379/wish/119576831 daniel_jones1 https://padlet.com/daniel_jones1/qf872u0wb379/wish/119576832 Provide global information, celebrations, organizational announcements, birthdays, etc.

EPIC day 5:   Per Rich Shirey - its been a walk in the park!

Offer was made to one of the summer interns to fill the night position.   Waiting to hear back.    Day shift should be posted

We need to ensure that the outage messages are taken down when the outages are over. If the outage extends over to the other shift it must be noted in the turnover that there is an outage and that the message is in place]]> 2015-12-08 16:57:56 UTC https://padlet.com/daniel_jones1/qf872u0wb379/wish/119576832