https://padlet.com/kokfoo/research Activity 0 - Collaborative Research en-us 2017-04-23 17:31:40 UTC 2017-05-08 16:57:36 UTC hello@padlet.com https://padlet-assets.s3.amazonaws.com/icons/Shakinghands.png kokfoo https://padlet.com/kokfoo/research/wish/167696730 - Unclear User Interface drives customers away
- Wrongly mix and match of colors hurt people's eyesight
- Unprofessional website design may affect customer's mood 
- Pricing not shown together with product is tedious for customers
- No search bar makes searching for items/more specific products more time consuming
- Websites with no multi-language support are problematic even if the products may appeal to customers (Unable to buy)
- Too much information shown may confuse customers]]> 2017-04-23 17:40:52 UTC https://padlet.com/kokfoo/research/wish/167696730 kokfoo https://padlet.com/kokfoo/research/wish/167697041 - Detailed Categorization helps customers better navigate and find what they need (Improve sales, customer will be more willing to buy from website again)
- Simple clear categorization makes it easier for customers to navigate
- Auto-save feature can be useful for customers that buy multiple products and in case of accidents ]]> 2017-04-23 17:46:06 UTC https://padlet.com/kokfoo/research/wish/167697041 kokfoo https://padlet.com/kokfoo/research/wish/167698451 - Shopping Cart has to be accessible at all times
- More detailed examine of product before buying to avoid disappointment
- Sharing of website on social media platforms can help spread the word
- FAQ/Help section is necessary to answer common questions that customers may have, clear doubts or assist customers in using the website
- Reviews of products will allow customers to better make their decision on whether to buy
- Unresponsive helpline angers customers
- Collection of parcel/goods should have an alternative for customers (Collection Point/Re-schedule of Collection)
- Music can be a distraction/embarrassment to customers at times
- Have a variety of payment methods
- Security is top priority for customers
- Auto-conversion of currency is useful
- Website has to update (properly) when user performs an action
- "Remember of input data" should be an option
- Keep the website relevant and always updated
- Subscriptions/Discounts may make customers more interested to purchase from the website
- Website has to be responsive on all devices]]> 2017-04-23 18:02:25 UTC https://padlet.com/kokfoo/research/wish/167698451 kokfoo https://padlet.com/kokfoo/research/wish/170446131
1) a secure logon (a https connection)
2) a secure database(using encrypted ssl connection
To update and do certain action to the database)
3)a mirrored website in case the main website is subject to attacks]]> 2017-05-08 08:16:24 UTC https://padlet.com/kokfoo/research/wish/170446131