https://padlet.com/ddiva198/qac0hexwiu6xt450 en-us 2023-10-02 02:39:15 UTC 2023-10-02 02:55:38 UTC hello@padlet.com ddiva198 https://padlet.com/ddiva198/qac0hexwiu6xt450/wish/2727893283 Establish your persona using Padlet

Persona related to: 
Demographic
Social interaction
Needs: Buy and Used
Tech Savvy

1. Description/characteristics of a major category of your real clients
2. Sketch on post-it pads and markers their experience today through the 4 stages of your organisation’s experience
3. Where are their pain points?

]]> 2023-10-02 02:40:37 UTC https://padlet.com/ddiva198/qac0hexwiu6xt450/wish/2727893283 ddiva198 https://padlet.com/ddiva198/qac0hexwiu6xt450/wish/2727902497

1. Each participant to identify and assume a role of a stakeholder or customer or staff
2. Identify the key processes, policies, price, products, people involved
   Imagine and walk through a day in his/her life doing activities related to your role, what problems, frustrations do you face? (Current Scenario)
3. Imagine walking through a Beautiful Day in the Future of your customer.
4. What ideas do you have to make that dream come true?

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