Ombudsman for Banking Services and Investments by Stuart McCabe by https://padlet.com/stuart_mccabe/q7m218mdzfmn Trusted. Impartial. Effective. en-us 2016-10-16 21:36:36 UTC 2024-04-05 22:25:21 UTC hello@padlet.com Feeling Wronged by Your Banker? stuart_mccabe https://padlet.com/stuart_mccabe/q7m218mdzfmn/wish/131006561 If you've made a complaint to your financial institution and can't get satisfaction, forward your information to the OBSI and they'll look into it for you. The OBSI is a free service that handles complaints with a monetary value of $350,000.00 or less.  

]]> 2016-10-16 22:59:43 UTC https://padlet.com/stuart_mccabe/q7m218mdzfmn/wish/131006561 Values You Can Bank on; Standards Worth Adopting. stuart_mccabe https://padlet.com/stuart_mccabe/q7m218mdzfmn/wish/131007360 At the OBSI, they strive to maintain independence, integrity and fairness in their decision making process. They have implemented international standards in order to provide their recommendations in a timely and consistent manner.  They will treat your financial matters like one of their own and you can take that to the bank.]]> 2016-10-16 23:10:52 UTC https://padlet.com/stuart_mccabe/q7m218mdzfmn/wish/131007360 From Dispute to Resolution.  An peration in Fairness. stuart_mccabe https://padlet.com/stuart_mccabe/q7m218mdzfmn/wish/131008378 If you have a dispute with one of the participating financial entities, the first step you must take is to make a formal complaint to that entity. If at that point, you still feel that you were wronged, you may then bring your complaint to the OBSI. their team of professionals will review each case, starting with the financial entities response. This allows them to know each parties position in the matter. From there they conduct an investigation and make a decision that is fair to both parties taking into account a number of factors including good financial service and business practice, the law and regulatory guidelines and any other applicable standards and codes of conduct. If they believe that a complaint is justified and financial compensation warranted, they will recommend a facilitated settlement between the parties as quickly as possible. Upon completion of their investigation and recommendation, they will provide both parties with a written report. Although they are not a court or arbitrator, they have an excellent record of their members following their recommendations and settling with their clients. ]]> 2016-10-16 23:23:21 UTC https://padlet.com/stuart_mccabe/q7m218mdzfmn/wish/131008378 Ombudsman for Banking Services and Investments stuart_mccabe https://padlet.com/stuart_mccabe/q7m218mdzfmn/wish/131009867 This body is brought to you by The Bank Act, SC 1991, c46 and Complaints (Banks, Authorized Foreign Banks and External Complaints Bodies) Regulations, SOR/2013-48.
Additional Information about the OBSI has been sourced from:
Background Image courtesy of: https://www.google.ca/imgres?imgurl=http%3A%2F%2Fwww.metronews.ca%2Fcontent%2Fdam%2Fthestar%2Fuploads%2F2015%2F9%2F28%2Fmoney-0.jpg&imgrefurl=http%3A%2F%2Fwww.metronews.ca%2Fnews%2Ftoronto%2F2015%2F09%2F28%2Fcouncillor-calls-for-more-women-on-our-money.html&docid=S_jUZ1KU5aQprM&tbnid=gQBjt2n7Wa3T4M%3A&w=5184&h=3456&client=safari&bih=636&biw=1460&ved=0ahUKEwjy5tey0OLPAhUO24MKHekCA1oQMwg0KAMwAw&iact=mrc&uact=8
]]> 2016-10-16 23:43:41 UTC https://padlet.com/stuart_mccabe/q7m218mdzfmn/wish/131009867 The Naughty List stuart_mccabe https://padlet.com/stuart_mccabe/q7m218mdzfmn/wish/131013451 A public list of those who would not compensate their clients, even after the OBSI recommended that they do. You'll notice that this list is very short. Over 99% of OBSI recommendations are followed.]]> 2016-10-17 00:38:22 UTC https://padlet.com/stuart_mccabe/q7m218mdzfmn/wish/131013451 The Role of the OBSI stuart_mccabe https://padlet.com/stuart_mccabe/q7m218mdzfmn/wish/131014303 2016-10-17 00:48:55 UTC https://padlet.com/stuart_mccabe/q7m218mdzfmn/wish/131014303 Making a Complaint stuart_mccabe https://padlet.com/stuart_mccabe/q7m218mdzfmn/wish/131014710 2016-10-17 00:54:41 UTC https://padlet.com/stuart_mccabe/q7m218mdzfmn/wish/131014710