Business Ethics - Starbucks by NGUYEN THUY NGAN 1 https://padlet.com/ngannt2_1/pw9zdproorvm90tc en-us 2024-01-10 05:24:35 UTC 2024-01-10 15:08:47 UTC hello@padlet.com https://padlet-uploads.storage.googleapis.com/2276590883/23a22dcbddbe196bccb8e4c4331a5d1f/Starbucks_Corporation_Logo_2011_svg__1_.png ngannt2_1 https://padlet.com/ngannt2_1/pw9zdproorvm90tc/wish/2843761763

Core Values:

  • Creating a culture of warmth and belonging.

  • Acting with courage and finding new ways to grow company.

  • Being present, connecting with transparency, dignity and respect.

  • Delivering the best in everything they do (Starbucks, n.d.) .

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Code Of Ethics:

  • Compliance with laws and regulations

  • Appropriate marketing practices

  • Avoidance of discrimination and unfair treatment

  • Assurance of product quality and safety

  • Encouragement of ethical behavior

  • Customer care and responsiveness (Starbucks, 2019).

]]> 2024-01-10 05:30:24 UTC https://padlet.com/ngannt2_1/pw9zdproorvm90tc/wish/2843762559 The importance of uphold codes of ethics: ngannt2_1 https://padlet.com/ngannt2_1/pw9zdproorvm90tc/wish/2843765267

  • Preserve reputation and culture: Starbucks's Business Ethics and Compliance programmes help promote ethical behaviour at the company (Bhayani, 2023).

  • Building stakeholder relationships: Ethical conduct ensures fairness and respect for all stakeholders, including employees, suppliers, and the environment, fostering positive relationships and long-term partnerships.

  • Sustainability and responsibility: Ethical conduct allows Starbucks to engage in sustainable practices, contributing to a more equitable and environmentally friendly world.

  • Legal Compliance: Following ethical standards helps Starbucks keep compliance with laws and regulations.

    • ]]>     2024-01-10 05:33:48 UTC https://padlet.com/ngannt2_1/pw9zdproorvm90tc/wish/2843765267     How Starbucks uphold their value ngannt2_1 https://padlet.com/ngannt2_1/pw9zdproorvm90tc/wish/2844336276

  • A familiar third place where they can relax in their own comfort (Tanca, 2023).

  • Personalize customer experience

  • Leading the trend of electronic point accumulation for customers

    • ]]>     2024-01-10 15:05:00 UTC https://padlet.com/ngannt2_1/pw9zdproorvm90tc/wish/2844336276     Scandal ngannt2_1 https://padlet.com/ngannt2_1/pw9zdproorvm90tc/wish/2844339008

  • Racism scandal at a Starbucks store in Philadelphia (Shanahan, 2023).

  • Scandal of preparing beverages with toilet water in Hongkong (USA Today, 2013)

    • ]]>     2024-01-10 15:06:58 UTC https://padlet.com/ngannt2_1/pw9zdproorvm90tc/wish/2844339008     How to handle when their ethical rules are violated ngannt2_1 https://padlet.com/ngannt2_1/pw9zdproorvm90tc/wish/2844341355

  • Quickly admitting their mistake and apologizing to the two victims as well as the public, employees could be trained

  • Transitioning to bottled purified water

    • ]]>     2024-01-10 15:08:47 UTC https://padlet.com/ngannt2_1/pw9zdproorvm90tc/wish/2844341355