Salam ..I'm Pn Aziah by Aziah Azizan https://padlet.com/aziahazizan40/pt2yc4n9nak3 Forum/Chat en-us 2018-02-04 03:42:58 UTC 2025-10-23 17:48:11 UTC hello@padlet.com https://padlet-assets.s3.amazonaws.com/icons/Beartoy.png Nama pelajar aziahazizan40 https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227808792 What is services marketing with example

]]> 2018-02-04 04:02:03 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227808792 Muhamad Daniel Nordin https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227812108 Assalamualaikum, 
i make a social graphic for this exercise and really hope you are like it. Thank You.]]> 2018-02-04 05:15:34 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227812108 Hi madam Mrs Aziah and have a great day to u madam https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227812184 2018-02-04 05:18:14 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227812184 lubna bt mohd fauzi https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227819563 Hi Assalamualaikum and good evening, service marketing is the  the action of doing something for someone or something. It is largely intangible (i.e. not material). You cannot touch it. You cannot see it. You cannot taste it. You cannot hear it. You cannot feel it. So a service context creates its own series of challenges for the marketing manager since he or she must communicate the benefits of a service by drawing parallels with imagery and ideas that are more tangible. ]]> 2018-02-04 07:56:37 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227819563 Nurul Asyiqin Binti Hassan https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227819609 A service is an act or performance offered by one party to another party. Although the process may be tied to a physical product, the performance is essentially intangible and does not normally result in the ownership of any the factor of production. Example : fast food restaurant.]]> 2018-02-04 07:57:33 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227819609 Hye all i https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227819679 2018-02-04 07:59:10 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227819679 Nurul Asykin Bt Zarinal Bahrin https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227819688 Salam and Hi , a service is an act or performance offered by one party to another. Although the process may be tied to a physical product, the performance is essentially intangible and does not normally result in the ownership of  any the factor of production.
for example, Hotel,Banking,Medical]]> 2018-02-04 07:59:25 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227819688 Nur Fatin Izzati Bt Mohd Jamil https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227819822  MEANING OF SERVICE MARKETING :
A Service marketing is an act or performance offered by one party to another. although the process may  be tied to a physical product, the performance is essentially intangible and does not normally result in the ownership of any the factor of production.

EXAMPLE : Restaurant , Hotel , Banking

]]> 2018-02-04 08:00:42 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227819822 anis amira natasha binti taib https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227820185 hye assalammulaikum and salam sejahtera good evening all the picture is about defintion of service marketing , for example the service  marketing is hotel, banking and other service ]]> 2018-02-04 08:09:17 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227820185 SITI NURFAREESYA HAIZA BINTI ABDUL MALEK https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227820474 asalamualaikum puan😍
Services Marketing
Def: A services is an act or performance offered by one party to another. although the process may be tied to a physical product, the performance is essentially intangible and does not normally result in the ownership of any factor of production. 
for example Hotel services, Banking.]]> 2018-02-04 08:16:25 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227820474 Hi madam Mrs Aziah and have a great day to you madam. I'm Indrani Tholasimani... https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227820585 What is the service marketing ? ??
Answer:
*A service is an act or performance offered by one party to another. Although the process may be tied to physical product, the performance is essentially intangible and does not normally result in the no ownership of any factor of production. 
- for example, Hotel, banking, fast food, restaurant, rental car for concept to pay rent and airline service.]]> 2018-02-04 08:19:08 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227820585 Thaneswary Sevom https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227821099 se]]> 2018-02-04 08:29:33 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227821099 Thaneswary Sevom https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227821102 service ]]> 2018-02-04 08:29:34 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227821102 Thaneswary Sevom https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227821105 Service Marketing???
Definition: A service is an act or performance offered by one party to another. Although the process may be tied to physical product , the performance is essentially intangible and does not normally result in the ownership of any factor of production.
Example: Hotel, Banking, Fast Food Restaurant, Medical.]]> 2018-02-04 08:29:36 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227821105 Hi everyone😊 I'm Premlata https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227821285 2018-02-04 08:33:06 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227821285 Hi everyone😊 I'm Premlata Shuavs https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227821289 2018-02-04 08:33:10 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227821289 https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227821295 2018-02-04 08:33:15 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227821295 Khairulazizi https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227821573 2018-02-04 08:38:07 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227821573 Khairulazizikhalid https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227821734 Salam Puan Aziah. This is my answer for the question you've asked.. ]]> 2018-02-04 08:41:42 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227821734 Vicraj Indran https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227821911 2018-02-04 08:44:41 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227821911 NUR SYAMIMI HUSNA BT RAMLAN https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227821917 What is service product?
- A service product comprises all elements of service performance both tangible and intangible that create value for customers.]]> 2018-02-04 08:44:46 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227821917 Vicraj Indran https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227822110 Definition of Service Marketing
- A service is an act or performance offered by one party to another. Although the process may be tied to physical product, the performance is essentially intangible and does not normally result in the ownership of any the factor of production.
For example, Hotel, Bamking, Fast Food Restaurant, Medical]]> 2018-02-04 08:47:25 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227822110 hi https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227822449 2018-02-04 08:52:46 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227822449 Hi and Good Evening to Pn Aziah. It's me Premlata Shuavs Bahadur. https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227822453 Definition of service marketing
Service is an act or performance offered by one person to another. Although the process may tied to physical product, the performance is essentially intangible and does not normally result in the no ownership of any factor of.
Example, hotel, banking, restaurant, airline service and so on.

]]> 2018-02-04 08:52:48 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227822453 Nivethini Kelundapyan https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227822690 Definition of Service Marketing
- A service marketing is an act or performance offered by one party to another. Although the process may be tied to a physical product, performance is essentially intangible and doess not normally result in the ownership of any the factor of production.
For example, Hotel, Banking, Fast Food Restaurant, Medical]]> 2018-02-04 08:56:15 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227822690 Nur Amyra Bt Alias https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227824683 Assalamualaikum puan,
Definition of Service Marketing
-A service is an act or performance offered by one party to another. Although the process may be tied to a physical product, the performance is essentially intangible and does not normally result in the ownership of any the factor of production.
Example : Hotel, Banking, Fast Food, Restaurant and Medical.


]]> 2018-02-04 09:25:41 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227824683 Nabilah Izmari https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227836255 service is an act or performance offered by one party to another. Although the process may be tied to a physical product,the performance is essentially intangible and does not normally result in the ownership of any the factor of production.
For example,Hotel,Banking,Fast Food Restaurant,Medical
]]> 2018-02-04 11:26:56 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227836255 Atikah Nabilah https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227838049 A service marketing is an act or performance affered by one party to another. For example, Hotel, Banking, Medical]]> 2018-02-04 11:45:52 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227838049 NG XIN EE https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227838893 SERVICE MARKETING?
Perkhidmatan adalah tindakan atau prestasi yang ditawarkan oleh satu pihak kepada yang lain. Walaupun proses itu terikat pada produk fizikal, prestasi itu pada dasarnya tidak ketara dan biasanya tidak menghasilkan pemilikan apa-apa faktor pengeluaran.
Contoh: Hotel,perubatan,bankin]]> 2018-02-04 11:55:22 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227838893 Mohd azman bin awang nayan https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227840224 2018-02-04 12:12:10 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227840224 Mohd azman bin awang nayan https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227840392 2018-02-04 12:14:32 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227840392 NOR https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227842901 2018-02-04 12:41:09 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227842901 Nor Ariff Bahari Bin Rosli https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227842906 Service Marketing is the promotion of economic activities offered by a business party to its clients. Service marketing might include the process of selling telecommunications, health treatment, tourism leisure, financial service hospitality, car rental and other professional services.]]> 2018-02-04 12:41:12 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227842906 noor shafiqah binti mohd rodzi https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227845249 A service is the action of doing something for someone or something. It is largely intangible (i.e. not material). You cannot touch it. You cannot see it. You cannot taste it. You cannot hear it. You cannot feel it. So a service context creates its own series of challenges for the marketing manager since he or she must communicate the benefits of a service by drawing parallels with imagery and ideas that are more tangible.]]> 2018-02-04 13:05:12 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227845249 mohammad hafnezam bin roslan https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227845619 A service is the action of doing something for someone or something. It is largely intangible (i.e. not material). You cannot touch it. You cannot see it. You cannot taste it. You cannot hear it. You cannot feel it. So a service context creates its own series of challenges for the marketing manager since he or she must communicate the benefits of a service by drawing parallels with imagery and ideas that are more tangible.]]> 2018-02-04 13:09:11 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227845619 Nor Ariff Bahari Bin Rosli https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227846177 The promotion of economic activities offered by a business party to its clients. Service marketing might include the process of selling telecommunication, health care, financial services, hospitality, car rental, tourism leisure, and professional service.]]> 2018-02-04 13:14:52 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227846177 https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227848519 2018-02-04 13:36:16 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227848519 Aphatsara a/p mon chem https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227848764 2018-02-04 13:38:50 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227848764 SERVIS MARKETING:AIDA SHAZREEN BT NORLIZAN https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227855639 Definition of Service Marketing
- A service marketing is an act or performance offered by one party to another. Although the process may be tied to a physical product, performance is essentially intangible and doess not normally result in the ownership of any the factor of production.
For example, Hotel, Banking, Fast Food Restaurant, Medical]]> 2018-02-04 14:41:01 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227855639 Rabiyathul Basyariya Binti Abdul Nazar https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227864043 Categorize Services Process
People Processing
-Perkhidmatan ditujukan ke atas pelanggan
-Pelanggan perlu hadir secara fizikal untuk menerima faedah yang dikehendaki. 
-Contoh: Klinik yang memberi kelebihan penjagaan kesihatan dan ubat-ubatan kepada pelanggan. 
Possession Processing
-Perkhidmatan ditujukan ke atas pemilikan
-Barang yang dimiliki oleh pelanggan
-Contoh: Perkhidmatan kereta yang disediakan untuk kereta pelanggan yang rosak. 
Mental Stimulus Processing
-Perkhidmatan lebih ditujukan kepada minda pelanggan. 
-Contoh: Spa 
Information Processing
-Bentuk output perkhidmatan yang paling tidak ketara tetapi diubah menjadi bentuk yang lebih nyata seperti surat, laporan, buku dan pita. ]]> 2018-02-04 15:53:02 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227864043 Nurul Fatin Yusniza Bt Yusof https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227938172 Analysis of product offer
a) Core Service
-Central component
-Problem solving
-give benefit to the customer
Contoh: Airlines menjanjikan sampai awal ke destinasi. 
b) Secondary/Supplementary service
Augment the core product, facilitating its use and enhancing its value and appeal. 
Contoh: Pos Laju Malaysia tambah perkhidmatan lain seperti perkhidmatan pembayaran bil.
 
 ]]> 2018-02-05 01:10:49 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227938172 Hasme Azura Bt Hashim https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227953945 Aservice is an act or performance offered by one party to another.although the process may be tied to a physical product,the performance is essentially intangible and does not normally result in the ownership of any the factor of production
such as Hotel,Banking,Fast food,Restaurant and medical
]]> 2018-02-05 03:24:02 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227953945 Nor syafinat binti adenan norsyafinatadenan https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227955164 What is the flower of service in service marketing?

1.Information
2.Consultation
3.Order taking
4.Hospitality
5.Safekeeping
6.Exception
7.Billing
8. Payment

]]> 2018-02-05 03:33:59 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227955164 Noor Azalina bt Yus https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227957715 What is definition of service marketing ]]> 2018-02-05 03:52:30 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227957715 Nor syafinat binti adenan https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227959985 what is service marketing. ]]> 2018-02-05 04:08:06 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227959985 nurshafikah binti rohim https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227980366 definition servis marketing
A service is an act or performance offered by one party to another. Although the process may be tied to a physical product,the performance is essentially intangible and does not normally result in the ownership of any the factor of production.

For example,Hotel,Banking,Fast Food Restaurant,Medical.

]]> 2018-02-05 07:05:09 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227980366 NOOR ASIKIN BINTI MOHD YUSOF https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227981186 THE SERVICES MARKETING MIX:
1)PRODUCT ELEMENTS
2)PLACE AND TIME
3)PROMOTION AND EDUCATION 
4)PRICE AND OTHER USER OUTLAYS
5)PHYSICAL ENVIRONMENT
6)PROCESS
7)PEOPLE
8)PRODUCTIVITY AND QUALITY

]]> 2018-02-05 07:10:46 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227981186 https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227981658 2018-02-05 07:13:04 UTC https://padlet.com/aziahazizan40/pt2yc4n9nak3/wish/227981658