After Empathy Interview by Lee Hazel https://padlet.com/nut53/pt1br3g9umgeq9gc Post your response to the discussion topic by clicking the plus button below. en-us 2024-05-13 05:27:43 UTC 2024-05-28 06:24:07 UTC hello@padlet.com https://padlet.net/icons/png/1f4ac.png nut53 https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2990280209 high priority problem ( rank them from highest to lowest)

more people = high priority

(similar problems put same colour)

]]> 2024-05-13 06:55:18 UTC https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2990280209 nut53 https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2990298582 random ideas to solve problem or existing alternatives (current solutions)


]]> 2024-05-13 07:08:41 UTC https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2990298582 https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2990785671 Casual consumers (eat when they crave it or when people gift):

young adults: 4

adults: 7

Demographics:

Chinese: 10

Malay:

Indian:

Caucasians: 1

]]> 2024-05-13 13:49:51 UTC https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2990785671 https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2990791598 during mid autumn festival (36 pax)

]]> 2024-05-13 13:54:03 UTC https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2990791598 https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2990792483 Avoid purchasing product (3 pax)

]]> 2024-05-13 13:54:43 UTC https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2990792483 https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2990794814 Wait to be gifted the product (11 pax)

]]> 2024-05-13 13:56:22 UTC https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2990794814 https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2990801248 Hard to purchase desired flavour (4 pax)

]]> 2024-05-13 14:00:30 UTC https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2990801248 https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2990801684 Long queues to purchase product (3 pax)

]]> 2024-05-13 14:00:49 UTC https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2990801684 https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2990807967 Annual consumers (regular consumers during mid-autumn festival)

young adults: 19

adults: 6

Demographics:

Chinese: 24

Malay:

Indian:

Caucasians: 1

]]> 2024-05-13 14:05:00 UTC https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2990807967 https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2990830059 pre-order & pickup option

]]> 2024-05-13 14:19:38 UTC https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2990830059 https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2990830617 Missed opportunity to consume product (6 pax)

]]> 2024-05-13 14:20:03 UTC https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2990830617 https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2994985810 seasonal that is hard to find usually (2 pax)

  • fruit-flavoured mooncakes such as durian mooncakes; will not know which species (MSW, D24) is used without proper food labels on the packaging

]]> 2024-05-16 01:05:21 UTC https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2994985810 https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2994994224 buy based on the flavour of mooncake, and not the packaging (5 pax)


]]> 2024-05-16 01:10:39 UTC https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2994994224 https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2995001421 Healthier options are not readily accessible & poor publicity of products :

  • current market always say they have healthier options but dont shop enough to see if there are, expensive as most of the time people are paying for the packaging and not the mooncakes

]]> 2024-05-16 01:14:37 UTC https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2995001421 https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2995103946 HOW MIGHT WE MAKE MOONCAKE LESS IN CALORIES, SUGAR, AND FATS WHILE BEING AFFORDABLE & DELICOUS FOR THE CHINESE ADULTS ANNUALLY?


]]> 2024-05-16 02:12:14 UTC https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2995103946 nut53 https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2995106689 Acceptance is not the best solution to the problem(8 pax)

  • no choice, just have to decide what type of mooncake flavours to buy and compare quality of different mooncakes. as long as it is safe label, can buy with reasonable price (3 pax)

]]> 2024-05-16 02:13:37 UTC https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2995106689 nut53 https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2995112256 Make their own healthy mooncakes (2 pax)

]]> 2024-05-16 02:16:28 UTC https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2995112256 https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2998081269 novery expensive (14 pax)

  • paying mainly for packaging, sometimes the mooncake doesn't taste that good, its just that the packaging looks fancy, which attracts customers to buy

  • limited quantity, resulting in upselling of the product

  • branding of mooncakes (i.e. from hotels)

]]> 2024-05-18 01:39:33 UTC https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2998081269 https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2998083837 too sweet - unhealthy/no nutritive value (22 pax)

  • high in calories, sugar, and fats

]]> 2024-05-18 01:46:40 UTC https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2998083837 siowyizheng990 https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2998866299 purchasing mooncakes from friends that work in hotel to get staff discount

(3 pax)

]]> 2024-05-19 15:14:41 UTC https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2998866299 https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2999679411 Lack of variety 13 pax

]]> 2024-05-20 06:14:21 UTC https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2999679411 https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2999702888 Unsatisfied (13 pax)

  • feel like its a scam and marketing tactics are too good, need more variety to purchase and share with the family

  • inconvenient and poor efficiency

]]> 2024-05-20 06:30:49 UTC https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2999702888 https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2999704081 Acceptance (23 pax)

  • accept that mooncakes are only a one-off problem, since its a seasonal product

]]> 2024-05-20 06:31:44 UTC https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2999704081 https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2999792602 Finding affordable mooncakes that suit personal preference (1 pax)

]]> 2024-05-20 07:47:51 UTC https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/2999792602 https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/3003497949 Doing Research ( 4 pax) :

  • On Promotions, discounts

  • Stores opening hours

]]> 2024-05-22 14:59:13 UTC https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/3003497949 https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/3003500643 Buy healthier mooncakes (3 pax)

  • e.g. snowskin ( less oily)

  • jelly/agar agar mooncake

]]> 2024-05-22 15:01:28 UTC https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/3003500643 https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/3003505112 Purchase Online(10 pax):

  • Pre-order products

  • Cheaper products online than locally made

]]> 2024-05-22 15:05:05 UTC https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/3003505112 https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/3004111696 Inconvenience (15 pax )

  • delivery delays

  • To make mooncakes by themselves

  • Contact to reorder or wait another day if pre-order is closed due to high demand

  • Unable to choose suitable product quantity( e.g. personal consumption) as most promotions come in packs

]]> 2024-05-23 01:21:53 UTC https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/3004111696 https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/3004117059 Healthier & interesting mooncakes catered for personal consumption

]]> 2024-05-23 01:24:57 UTC https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/3004117059 https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/3004119067 Minimalistic packaging design to get the full value of purchase & more sustainable

]]> 2024-05-23 01:25:58 UTC https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/3004119067 https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/3006594073 Subjective(Poor for some consumers) purchasing experience (6 pax):

  • not everyone has connections with people working in the hotel to get discounts(4pax)

  • some people doesn't like snowskin mooncakes, but find traditional mooncakes too oily

]]> 2024-05-24 15:31:11 UTC https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/3006594073 https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/3009717882 HOW MIGHT WE MAKE MOONCAKES MORE HEALTHY WHILE BEING AFFORDABLE & DELICIOUS FOR ADULTS CELEBRATING MID AUTUMN FESTIVAL ANNUALLY?

]]> 2024-05-28 05:53:59 UTC https://padlet.com/nut53/pt1br3g9umgeq9gc/wish/3009717882