2024-03-19 08:55:44 UTC

About the positive responses, there was only 5% of the customer rated the hotel's service as excellent in 2005, meanwhile, 14% appreciated it was good, and less than a half of visitors thought it was satisfactory. In 2010, the results of the hotel's customer service was more positive, most guest has responded "Good" in about nearly four out of ten as it was the highest rating in this year.

Pie chart description by Ngoc Bui