My shiny wall for HK Bravo by AcanMalai https://padlet.com/acanmalai/pex3aev80gqy Made with joy en-us 2018-01-22 03:26:35 UTC 2026-02-23 23:08:14 UTC hello@padlet.com Intro to Housekeeping acanmalai https://padlet.com/acanmalai/pex3aev80gqy/wish/223188170 Click and enjoy this video. And answer my questions in the comment section]]> 2018-01-22 03:27:12 UTC https://padlet.com/acanmalai/pex3aev80gqy/wish/223188170 Q 2 acanmalai https://padlet.com/acanmalai/pex3aev80gqy/wish/223188213 2. Explain the meaning of housekeeping.]]> 2018-01-22 03:27:49 UTC https://padlet.com/acanmalai/pex3aev80gqy/wish/223188213 Q 3 acanmalai https://padlet.com/acanmalai/pex3aev80gqy/wish/223188245 3. Describe the responsibilities of housekeeping department]]> 2018-01-22 03:28:09 UTC https://padlet.com/acanmalai/pex3aev80gqy/wish/223188245 Cika https://padlet.com/acanmalai/pex3aev80gqy/wish/223188348 Q2: Maintaining house on daily or long term basis which is looking after the cleanliness and tidiness. It is also the care and management of property and the provision of equipment and services.

Q3:Ensure high standard of cleanliness , provides and maintan the floral decoration.]]> 2018-01-22 03:29:25 UTC https://padlet.com/acanmalai/pex3aev80gqy/wish/223188348 H/K Management (Fadzli Md Akhir) fadzlimdakhir1988 https://padlet.com/acanmalai/pex3aev80gqy/wish/223188488 Q2-Definition of HK
- Responsible on cleaning & organizing.
- "Heart" of Room Division.
- Upkeep & maintain of cleanliness and order in the house or lodging establishment such as inn,hotel apartel,condominium,resort and many more.

Q3-Responsible of HK
- Clean
- Organize
- Basic maintain in the house or room.
- Make sure room's look presentable and tidy.]]> 2018-01-22 03:31:18 UTC https://padlet.com/acanmalai/pex3aev80gqy/wish/223188488 Saharum mrddr2002 https://padlet.com/acanmalai/pex3aev80gqy/wish/223188513 Q2.
The definition of housekeeping is doing basic cleaning tasks in a hotel or the department of employees who manage and perform cleaning tasks. An example of housekeeping is the cleaning of bathroom.

Q3
Be responsible for efficient and orderly management of cleaning, servicing and repairing of guest rooms. Beresponsible for hotel linen and check its movement and distribution to room attendants. Keep an inventory of allhousekeeping supplies and check it regularly.]]> 2018-01-22 03:31:40 UTC https://padlet.com/acanmalai/pex3aev80gqy/wish/223188513 Ismail https://padlet.com/acanmalai/pex3aev80gqy/wish/223188518 Meaning of H/k
1: the management of a house and home affairs
2: the care and management of property and the provision of equipment and services (as for an industrial organization)
3: the routine tasks that must be done in order for a system to function or to function efficiently 

Q3
1-Organize, supervise and coordinate the work of housekeeping staff on day- to day basis.
2-Ensure excellence in housekeeping sanitation, safety, comfort and aesthetics for hotel guests.
Prepare duty rosters and supervise the discipline and conduct of her staff.
2-Ensure proper communication within the department by conducting regular meeting with the staff.
3-Recruit new employees and train them for the housekeeping jobs.
4-Counsel and motivate employees on various duties.
Establish and maintain standard operating procedures for cleaning and develop new procedures to increase efficiency of labor and product use.
Search and test new techniques and products in the market.
5-Maintain regular inventory and checking of furniture, linen, uniform, equipments in the hotel.
Evaluate employee performance for promotions and transfers.
6-Approval of supply requisitions for the housekeeping and to maintain minimum stock and cost control procedures for all materials.
7-Check the reports, files, registers maintained in the department.
8-Provide budget to the management and control of budgets
]]> 2018-01-22 03:31:44 UTC https://padlet.com/acanmalai/pex3aev80gqy/wish/223188518 Ismail (Front Office) imeholder https://padlet.com/acanmalai/pex3aev80gqy/wish/223188529 Q2. Explain the meaning of Housekeeping.
Answer : Meaning of Housekeeping is a Department that consit of a few sub-section that maintained and sustained the cleanliness and tidiness of the Hotel/resort throughout the daily operations.


Q3. Describe the responsibilities of Housekeeping Department.
Answer : Housekeeping for Hotel/Resort industry can be considered as one of the core department to the success of the Hotel/Resort operations. Main responsibilities apart from ensuring and maintaining the cleanliness of the whole resort environment, accommodations and as well public areas, Housekeeping also need to ensure that they are consistent and competent on the quality and service that was delivered. Further, others responsibilities are to ensure that all guest requests is met as expected. ]]> 2018-01-22 03:31:49 UTC https://padlet.com/acanmalai/pex3aev80gqy/wish/223188529 Jannie https://padlet.com/acanmalai/pex3aev80gqy/wish/223188586 Q2 Hospitality is the care and management of property and the provision of equipment and services provided by an agent in hospitality. It is also the routine tasks that must be done in a lodging industry

Q3 responsible for efficient and orderly management of cleaning, servicing and repairing of guest rooms.
Be responsible for hotel linen and check its movement and distribution to room attendants.
Keep an inventory of all housekeeping supplies and check it regularly.

]]> 2018-01-22 03:32:24 UTC https://padlet.com/acanmalai/pex3aev80gqy/wish/223188586 SUHAIMI https://padlet.com/acanmalai/pex3aev80gqy/wish/223188599 Q2
Doing basic cleaning task in house, hotel, and other locations and other departments of employees who managed and perform cleaning task.

Q3


DUTIES AND RESPONSIBILITIES OF HOUSEKEEPING

  1. Organize, supervise and coordinate the work of housekeeping staff on day- to day basis.
  2. Ensure excellence in housekeeping sanitation, safety, comfort and aesthetics for hotel guests.
  3. Prepare duty rosters and supervise the discipline and conduct of her staff.
  4. Ensure proper communication within the department by conducting regular meeting with the staff.
  5. Recruit new employees and train them for the housekeeping jobs.
  6. Counsel and motivate employees on various duties.
  7. Establish and maintain standard operating procedures for cleaning and develop new procedures to increase efficiency of labor and product use.
  8. Search and test new techniques and products in the market.
  9. Maintain regular inventory and checking of furniture, linen, uniform, equipments in the hotel.
  10. Evaluate employee performance for promotions and transfers.
  11. Approval of supply requisitions for the housekeeping and to maintain minimum stock and cost control procedures for all materials.
  12. Check the reports, files, registers maintained in the department.
  13. Provide budget to the management and control of budget






























]]> 2018-01-22 03:32:29 UTC https://padlet.com/acanmalai/pex3aev80gqy/wish/223188599 Zura https://padlet.com/acanmalai/pex3aev80gqy/wish/223188606 Q2 - housekeeping is all about cleaning,maintaining,organising & decorating to ensure all in a good condition & with satisfaction.
Q3 - To provide an accommodation & to ensure the cleanliness with a fully satisfaction in order,maintain the equipment & tools,organising the storage,inventory & supplies in proper way.

]]> 2018-01-22 03:32:34 UTC https://padlet.com/acanmalai/pex3aev80gqy/wish/223188606 Somkeat https://padlet.com/acanmalai/pex3aev80gqy/wish/223188610 Q2
Defination of housekeeping is keep and maintain the room and area hotel is clean ,tidy and safe to use.
Q3
The main responsibility of housekeeping at hotel is guest room ,public area ,loundry ,staff area , and office .]]> 2018-01-22 03:32:36 UTC https://padlet.com/acanmalai/pex3aev80gqy/wish/223188610 Amirul Farhan alanamirul93 https://padlet.com/acanmalai/pex3aev80gqy/wish/223188630 Answers:
Q2 housekeeping is literally can be define as a maid to the guest..it means that they need to fulfil the guest's needs on what they want or request..housekeeping also need to planning,organizing,leading and controlling all the things happen regard to housekeeping department

Q3 responsibilities of the housekeeping are:
1. Cleaning and tidying room
2. Linen- prepare staff uniform and
3. Laundry-washing, iron, and fold up items needed in the guest's rooms
4. Public area- clean up hotel area, toilet and surrounding excluding guest's rooms]]> 2018-01-22 03:32:49 UTC https://padlet.com/acanmalai/pex3aev80gqy/wish/223188630 Natasha R https://padlet.com/acanmalai/pex3aev80gqy/wish/223188744 Q2. Housekeeping is keeping the hotel clean, safe and dust-free, yet maintain a pleasant atmosphere.

Q3. 
  1. Maintaining high standards of cleanliness in the guest rooms.
  2. Being cautious and alert on safety hazard to avoid any potential injuries to guest.
  3. Provide and maintain floral decoration 
  4. Cater laundering of staff uniform and hotel linen
]]> 2018-01-22 03:33:37 UTC https://padlet.com/acanmalai/pex3aev80gqy/wish/223188744 Abe nizam1 abenizam77 https://padlet.com/acanmalai/pex3aev80gqy/wish/223188815 Q2. Hausekeeping is the part of the room clean ,tid and organizing.
Q3.
Cleaning,set back and responsible was to ensure every (guest) feel safety. (Comfartalbe).......make sure room is good condition..]]> 2018-01-22 03:34:26 UTC https://padlet.com/acanmalai/pex3aev80gqy/wish/223188815 Rita Maria M https://padlet.com/acanmalai/pex3aev80gqy/wish/223188828 Definition of Housekeeping
Housekeeping is keeping the house or room clean and tidy to look inviting. Maintaining the area also important with daily and seasonal cleaning.


Responsibilities of Housekeeping 
To ensure the house, room or area well cleaning, maintains and organised. Time management and planning is very important in housekeeping. 


]]> 2018-01-22 03:34:36 UTC https://padlet.com/acanmalai/pex3aev80gqy/wish/223188828 Pan https://padlet.com/acanmalai/pex3aev80gqy/wish/223188856 Q2
To responsible cleanliness in the guest room and maintenance..
Q3
To make sure prepair the room in the time manner..]]> 2018-01-22 03:34:58 UTC https://padlet.com/acanmalai/pex3aev80gqy/wish/223188856 Maulana https://padlet.com/acanmalai/pex3aev80gqy/wish/223188884 Q2
Housekeeping is the part of the organization of a hotel which deals with keeping the room clean and properly equipped 
Q3
Responsible of HK
1. Clean room and public area
2. Maintaining room amenities and equipment
3. Organise guest need in term of room supplies



]]> 2018-01-22 03:35:25 UTC https://padlet.com/acanmalai/pex3aev80gqy/wish/223188884 Sabri https://padlet.com/acanmalai/pex3aev80gqy/wish/223188920 Q2. Housekeeping ia doing baaic cleaning in house or hotel

Q3. 1 . Change sheet and make room clean
  2 . Mending linen and uniform 
  3. Organize/supervised ang coordinate the work]]> 2018-01-22 03:35:42 UTC https://padlet.com/acanmalai/pex3aev80gqy/wish/223188920 Erwin https://padlet.com/acanmalai/pex3aev80gqy/wish/223188961 Q2
Housekeeping is the part of the organization of the hotel which deal with keep the room clean and properly equipment.
Q3
Hk is responsible to clean the room,and also responsible to cleanliness public area,and do some additional service such as send ice cube to all occupied room]]> 2018-01-22 03:36:13 UTC https://padlet.com/acanmalai/pex3aev80gqy/wish/223188961 https://padlet.com/acanmalai/pex3aev80gqy/wish/223189132 2018-01-22 03:38:03 UTC https://padlet.com/acanmalai/pex3aev80gqy/wish/223189132 AMIR amiekail23 https://padlet.com/acanmalai/pex3aev80gqy/wish/223189606 Q2
Is doing basic cleaning task in a house ,hotel or other location ,on the department of employees who manage and perform cleaning
Q3
1-Organize -superise
2-prepare staff schedules
3-Keep Inventory all housekeeping supplies
4-Responsible for Entire hotel linen]]> 2018-01-22 03:43:02 UTC https://padlet.com/acanmalai/pex3aev80gqy/wish/223189606 roksit_pranatasinuraya https://padlet.com/acanmalai/pex3aev80gqy/wish/223189905 Roksit

Q2

Housekeeping can be defined  as organisation/department in running a house/hotel.

Q3


Housekeeping responsible was to ensure every guest/people feel safety and comfortable and also feel the environment as a home.]]> 2018-01-22 03:46:17 UTC https://padlet.com/acanmalai/pex3aev80gqy/wish/223189905 amiekail23 https://padlet.com/acanmalai/pex3aev80gqy/wish/223189951 2018-01-22 03:46:46 UTC https://padlet.com/acanmalai/pex3aev80gqy/wish/223189951 Abdul Wahab ben_stregis https://padlet.com/acanmalai/pex3aev80gqy/wish/223190148  Q2 - hosukeeping is department who run the task that required individual to keep clean the inside and outside of a room/house/apartment etc

Q3 - responsibilities
1- full cleaning of the room, suit, apartment
2- full cleaning of public area
3- provide linen]]> 2018-01-22 03:49:01 UTC https://padlet.com/acanmalai/pex3aev80gqy/wish/223190148 leaf_gaga https://padlet.com/acanmalai/pex3aev80gqy/wish/223190244 Muhammad Nashrullah

Question 2

Housekeeping can be defined as
  1. General care of cleanliness, orderliness, and maintenance of business or property. Good housekeeping is maintaining the all the factor together to achieve the business goal.
Question 3

  •     Its depend to the sector of the staff working
  1. Uniform and Linen Room Attendant
  • They will clean the linen ,iron and arrange the uniform and linen.
  • Maintaining the quality of the linen and uniform.
  1. Public Area
  • Maintaining the public area clean and at the par of the hygiene by following SOP
  1. Room Attendant
  • Clean and tidy the guest room
  • Work together with other staff
  1. Floor Supervisor
  • To make sure all the staff work with good production produce
  • Make schedules to staff
  1. Executive and Assistant Housekeeping
  • Training to staff
  • Handles complaint
  • Control cost and equipment
  • Staff welfare


]]> 2018-01-22 03:50:05 UTC https://padlet.com/acanmalai/pex3aev80gqy/wish/223190244 https://padlet.com/acanmalai/pex3aev80gqy/wish/223190263 2018-01-22 03:50:20 UTC https://padlet.com/acanmalai/pex3aev80gqy/wish/223190263 Norashikin noorshafinas8 https://padlet.com/acanmalai/pex3aev80gqy/wish/223190794 Q2
Housekeeping can be defined as a team that who take care about aspec cleanliness,ordering,maintaining and have to give satisfaction to the guests.Built a relationship between staff and guests.

Q3
Housekeeping responsible to built a relatioship with the guests and have to make guests feel satisfied,comfortable and happy when stay in our hotel.Housekeeping also have to fullfill what the guests want and need.Beside that they also have to clean and tidy the guests room and also have to solve what ever problem happen.Housekeeping have to achieve their target,that is"to make a zero complain".]]> 2018-01-22 03:55:34 UTC https://padlet.com/acanmalai/pex3aev80gqy/wish/223190794 shakrimi jannietang1992 https://padlet.com/acanmalai/pex3aev80gqy/wish/223191401 Q2- housekeeping is maintenance the room and make it clen and in a god condition.
Q3- full cleaning,provide linen and give service follow job skop]]> 2018-01-22 04:01:57 UTC https://padlet.com/acanmalai/pex3aev80gqy/wish/223191401