DABB Cohort 58: Identity challenges by GDS Academy https://padlet.com/gdsacademy/pbg179kxs5hmdr3z What are the challenges of assuring a digital identity? en-us 2022-08-30 07:42:45 UTC 2022-09-01 09:12:03 UTC hello@padlet.com https://padlet.net/icons/png/1f9d0.png https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279019739 secure passwords]]> 2022-09-01 09:05:27 UTC https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279019739 https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279019953 Ensuring that assurance processes are fully accessible]]> 2022-09-01 09:05:42 UTC https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279019953 https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279020014 data protection]]> 2022-09-01 09:05:47 UTC https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279020014 Constant update/change in legislation - teams may not be aware https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279020168 2022-09-01 09:05:58 UTC https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279020168 Users who are reluctant to provide verification information because of "big brother" https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279020515 2022-09-01 09:06:09 UTC https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279020515 Access to digital - wifi, phone, computer.... https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279020653 2022-09-01 09:06:16 UTC https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279020653 single sign on capability https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279020793 2022-09-01 09:06:27 UTC https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279020793 Trust - how can they be sure their data is safe? https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279021078 2022-09-01 09:06:48 UTC https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279021078 join up across government departments (interoperability) https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279021209 2022-09-01 09:06:56 UTC https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279021209 Good comms about the benefit of digital identity. Build trust with users! https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279021222 2022-09-01 09:06:57 UTC https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279021222 https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279021236 Lack of capability / confidence with using digital processes]]> 2022-09-01 09:06:59 UTC https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279021236 https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279021566 use other forms of security credentials - biometrics/ two factor sign in etc]]> 2022-09-01 09:07:24 UTC https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279021566 https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279021674 3FA]]> 2022-09-01 09:07:34 UTC https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279021674 https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279021916 May not have all the necessary documents or things needed to prove identity digitally]]> 2022-09-01 09:07:56 UTC https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279021916 Educating users and staff gdsacademy https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279022301 2022-09-01 09:08:19 UTC https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279022301 End to end - assure across multiple services/organisations gdsacademy https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279022876 2022-09-01 09:08:43 UTC https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279022876 https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279023316 Not enough security]]> 2022-09-01 09:08:54 UTC https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279023316 https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279023355 May find the processes long, frustrating and / or confusing]]> 2022-09-01 09:08:56 UTC https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279023355 Becomes too repetitive to have to constantly prove your identity to every website/service https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279023715 2022-09-01 09:09:06 UTC https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279023715 Able to track breaches and know impact including cost gdsacademy https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279023795 2022-09-01 09:09:10 UTC https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279023795 Clear frameworks/process gdsacademy https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279024178 2022-09-01 09:09:40 UTC https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279024178 Training gdsacademy https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279024334 2022-09-01 09:09:50 UTC https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279024334 Communications with users gdsacademy https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279024465 2022-09-01 09:09:59 UTC https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279024465 https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279024606 Providing support services for users who need it eg. ability to get telephone help, face to face help to fill in forms]]> 2022-09-01 09:10:09 UTC https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279024606 https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279024947 Workshops]]> 2022-09-01 09:10:33 UTC https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279024947 Being blocked out of the system when they forget their login - having no one to contact about it or it happening at the wrong time just as you are at the front of the queue to fly https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279025006 2022-09-01 09:10:36 UTC https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279025006 Block access unless identity has been validated - would increase security but may exclude some users https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279025193 2022-09-01 09:10:52 UTC https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279025193 Breaking mobile device / computer just before you need it https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279025198 2022-09-01 09:10:52 UTC https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279025198 easily access data without having to remember complex info https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279026167 2022-09-01 09:12:03 UTC https://padlet.com/gdsacademy/pbg179kxs5hmdr3z/wish/2279026167