N5 - 3º & 5º WRITING AN EMAIL ABOUT AN ORDER by Helder Prado

Delay in delivery - Samanta's sunglasses

2021-11-19 14:38:24 UTC

Dear Sir or Madam,

I ordered a sunglasses (order number 087664) two weeks ago and payed for delivery in 24 hours. However, I did not receive an e-mail or another contact about the reason for this delay. I found the same product in other store, then I request the refund to my credit card, please.

Yours sincerely,
Samanta Abreu

Delay in delivery - Ademir

ademirgazzola — 2021-11-21 02:24:31 UTC

Dear Sheila;

I would like a return on a purchase made by Ademir Gazzola order number 008622021 about a cell phone Nokia Lumia 930.
I paid for delivery within 24 hours but it hasn't arrived.
I would be delighted if there was a return soon.
If the product is not available, please refund my money back to my credit card.

Yours sincerely,
Ademir Gazzola

Delay in delivery - Samanta's sunglasses

daniellatesta — 2021-11-21 19:05:44 UTC

Late delivery - Daniella

daniellatesta — 2021-11-21 19:25:14 UTC

Dear Maria,

I would like some information about the clothes I bought online two weeks ago. The purchase was made in my name: Daniella and the purchase order is: 20170012. I paid for the delivery in 24 hours, and it has already passed the deadline, I request a refund of the amount.

Yours sincerely,
Daniella Testa.

Delay in delivery - Katia

2021-11-22 00:51:27 UTC

Dear Campos:

My name is Kátia. I recently ordered a shirt online. The order number is 365790.
I paid for delivery within 24 hours, but it hasn´t arrived.
Please, cancel the order and send me my refund to my credit card.
I would like confirmation about the cancel by email.

Yours sincerely,

Kátia

E-mail: delay in delivery - Jennefer

2021-11-22 04:41:13 UTC

Good morning.

My name is Jennefer and recently I ordered a cellphone online and I paid for delivery within 24 hours. However, 40 hours have passed and I did not received my order. My order number is 1234567-A. Please, I would like to cancel my order and request a refund to my credit card.

Best regards,
Jennefer.

Delay in delivery - Leandro

2021-11-22 21:08:18 UTC

Dear Sir or Madam,

I recently ordered a T-shirt in your website, but I did not recived it in 24h, as I paid for. Regardless, I would like to request a refund on my credit card, please. In case you need, the order number is 0045369.

Yours sincerely,
Leandro Orias.

Delay in delivery - Vinicius

2021-11-23 00:04:05 UTC

Hello,

I ordered a smart speaker and I paid for delivery within 24 hours. However, I did it two weeks ago and now I would like canceling my order. I bought a new one.

The order number is 4586950

Please refund my money back to my credit card.

Sincerely,
Vinicius "el pika" Martins

Delay in delivery - Luana

2021-11-23 18:11:00 UTC

Dear Kate,

My name is Luana. I ordered a shoe on your website two weeks ago. I paid for delivery within 24 hours, but it didn't arrive. Please, I would like to cancel my order, number 8291010, and have my credit card refunded.

Yours sincerely.

Luana S. Marinke

Thayná's order.

2021-11-23 21:52:10 UTC

Hello, good night.
My name is Thayná, I orderer a book online yesterday morning, but until now, I don't received my book witch I paid to receive in 24h.

The order number: 0021AJ5

Please, cancel the order and refund my money back to my credit card.

Sincerely,
Thayná Krueger

Delay in delivery- Andréia

andreiamariahornung — 2021-11-23 23:06:19 UTC

Good morning

I would like to request via this email the cancellation of my order placed with this company on 09/22/2021. This is because my order for a notebook was to be delivered within 15 working days and so far it has not been delivered. I still want to emphasize my complete disappointment with the customer service, as in addition to not having been delivered on time, I was not answered by phone several times I contacted to complain about the delay in delivery. Please cancel my order and provide a full refund of the amounts paid for the product.
I look forward to returning as soon as possible.

Andréia Hornung

Delay in delivery - Fernanda's tablet

2021-11-24 01:54:44 UTC

Dear Marta
I recently ordered an tablet.However, i received an email that said this was not currently availble.Please refund my money back to my credit card.
Yours sincerely,
Fernanda Mazer.

Delay in delivery-Eunice

2021-11-25 17:18:41 UTC

Dear Sir
I ordered a lighting in November 13th, and until now I didn't receive.
Please, cancel my order and refund my money in credit card.
Order number 0131415B
Thank you very much
Eunice