Rizki Ardhana (202303510005)

Katarina Maura (202303010003)

Felicia Laura (202303010012)

Hazel Josephine (202303010001)

Pet : hewan peliharaan

Diagnose : mendiagnosis

Vaccine : vaksin

Prescribe : memberi resep (obat)

Diagnostic test : tes/pemeriksaan diagnostik untuk menentukan diagnosis penyakit dan tingkat keparahannya

Pet expenditures : jenis-jenis pengeluaran untuk hewan peliharaan

Asking for information

Ask pet owners for information regarding the animal’s medical condition

Educating pet owners

Inform and educate pet owners regarding the animal’s diagnosis, treatment options, nutrition, grooming, etc.

Asking for Information

• “Can you tell me how your pet has been behaving at home lately?”

• “How much do you typically feed your pet each day?”

Educating pet owners

• “As pets age, they often develop conditions like arthritis, dental disease, or hearing loss. Regular check-ups help us manage these conditions effectively.”

• “This is a relatively mild case of [condition], but if left untreated, it could develop into something more serious. Here’s what we recommend…”

• “Overweight pets are at a higher risk for conditions like diabetes and joint problems, so it’s important to control their food portions and ensure they stay active.”

Past Tense, Present Continuous Tense, Future Tense

Like any other doctor, vets are required to master the use of different tenses to be able to accurately describe the medical conditions of an animal in chronological order. For example, this is shown in the following sentences: “According to his records, he already got his first shot a while ago. I’m giving him his second one now. You can come back in a month, and I’ll give him his third then.”

Interrogatives

Vets must know how to properly use interrogatives because they need to ask for information from pet owners, whether that be to ask for the animal’s symptoms, their medical history or their current condition. An example of this would be, “What are her symptoms? How often does she experience these?”

Listening Skills

Veterinarians need to understand a pet's symptoms and the concerns of their owners. They must pay attention to details in descriptions, such as “My dog isn’t eating or drinking,” and ask follow-up questions like, “When did this start?” This helps them gather accurate information for a diagnosis. Listening carefully also shows empathy, which is important in stressful situations, such as saying, “I understand this is worrying, but we’ll do our best to help.”

Speaking Skills

Veterinarians use clear and simple language to explain medical issues and treatment plans to pet owners. For example, instead of saying “cystolithiasis,” they might say, “Your dog has bladder stones.” They also reassure owners by saying, “This surgery is common, and we’ll take great care of your pet.” Giving step-by-step instructions, like “Clean the wound daily and keep it dry,” helps owners follow aftercare procedures easily.

Animal Anatomy & Physiology

• Urethra - Uretra

• Bladder - Kandung Kemih

• Anus - Anus

• Bowels - Usus

• Paw - Cakar

• Abdomen - Perut

Medical Tools & Procedures

• Stethoscope - Stetoskop

• Thermometer - Termometer

• Catheter - Kateter

• Incision - Sayatan

• IV drip - Infus

• Biopsy - Biopsi

• Staples - Peniti medis

• Sutures - Jahitan

Common Conditions & Tests

• Bladder Stones - Batu kandung kemih

• Cancer - Kanker

• Infection - Infeksi

• Ultrasound - Ultrasonografi

• Vital Signs - Tanda-tanda Vital

Medications

• Antibiotics - Antibiotik

• Fluids - Cairan

• Intravenous drip - Infus

Asking about Symptoms

Elicit detailed information from pet owners to understand the pet’s condition.

Explaining Diagnosis and Procedures

Provide clear and empathetic explanations of medical findings and necessary steps.

Giving Instructions

Offer post-procedure care advice to ensure a smooth recovery.

Asking abut Symptons

• "Can you describe what changes you’ve noticed in your pet?"

• "Has she been urinating less or having accidents in the house?"

Explaining Procedures

• "We’ll use an x-ray to check for any stones in her bladder."

• "The catheter will help her urinate while she recovers."

Giving Instructions "

• Please bring her back for a check-up in two weeks."

• "Call us immediately if you notice any unusual symptoms."

Present Simple Tense

Veterinarians often use the present simple tense to explain general facts about animals or their conditions. For example, they might say, "Dogs typically drink a lot of water when they have a bladder infection" or "The urethra carries urine out of the body." This tense helps provide clear and direct information about normal behavior, anatomy, or common symptoms, making it easier for pet owners to understand.

Past Simple Tense

The past simple tense is commonly used to discuss the history of an animal's symptoms or previous treatments. For instance, a vet might ask, "When did you notice she stopped eating?" or explain, "We gave her antibiotics last week to treat the infection." This tense helps track the timeline of the condition and ensures that the treatment plan considers the pet's medical history.

Future Simple Tense

The future simple tense is used to reassure pet owners and explain the next steps in the treatment process. A vet might say, "We’ll run some tests to confirm the diagnosis" or "Your pet will need to stay overnight for observation." This tense gives a clear sense of what will happen next, building trust and confidence in the care being provided.

Interrogatives

Veterinarians frequently use interrogative sentences to gather detailed information about an animal's condition. For example, they might ask, "Has your pet been drinking more water than usual?" or "Did you notice any changes in her behavior?" These questions help pinpoint the issue and guide the diagnosis while ensuring that the pet owner feels involved in the process.

Listening Comprehension

• Students learn to extract key information from spoken communication in a veterinary clinic, such as appointment details and medical instructions.

• Understanding context-specific terms and phrases used by professionals.

Speaking

• Students practice forming polite requests, expressing concerns, and responding appropriately in a professional setting.

• Emphasis on accurate pronunciation and natural intonation in a service-oriented dialogue.

Clinic-related terms

• Receptionist - A staff member managing appointments and client communication.

• Schedule - To arrange a time for a meeting or appointment.

• Examination room - A room designated for medical evaluations.

Pet care terms

• Respiratory infection: A condition affecting breathing or lungs.

• Symptoms: Signs of illness.

• Medication: Drugs or remedies prescribed for treatment.

• Hydrated: Maintaining proper water levels in the body.

Making inquiries and requesting help:

• "How can we assist you and your furry friend today?"

• "I need to schedule an appointment for my cat, Fluffy."

Providing information:

• "Fluffy has been coughing a lot lately."

• "My name is Emily Smith, and my phone number is 555-1234."

Reassurance and professional advice:

• "I understand. Let’s get Fluffy examined right away."

• "Make sure she gets plenty of rest and stays hydrated."

Welcoming and engaging the customer:

• "Good morning! Welcome to Paws and Claws Veterinary Clinic."

• "How can we assist you today?"

Politeness in dialogue:

• "Can I have your name and contact information, please?"

• "Thank you, Emily. We’ll see you tomorrow."

Present Continuous Tense:

• "Fluffy has been coughing a lot lately." (ongoing action with present relevance)

Simple Present Tense:

• "Can I have your name and contact information?" (habitual actions and requests)

Future Simple Tense:

• "We’ll see you and Fluffy tomorrow at 10 a.m." (used for promises or plans)