SITUAÇÃO 2: Oferecer os melhores serviços aos clientes by LEADedu https://padlet.com/LEADEDU/ow4qc4fiti63sh6n Como você lida com esse desafio? en-us 2023-04-05 14:30:03 UTC 2023-04-11 19:16:57 UTC hello@padlet.com Conheça o Publico Alvo https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550582942 2023-04-11 18:34:56 UTC https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550582942 Treine a equipe de acordo com os entregáveis em contrato https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550583282 2023-04-11 18:35:16 UTC https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550583282 Seja acessivel ao seu cliente https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550583530 2023-04-11 18:35:31 UTC https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550583530 Sempre ouça Feedbacks dos seus clientes https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550583884 2023-04-11 18:35:54 UTC https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550583884 Priorize a resolução de problemas https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550584098 2023-04-11 18:36:05 UTC https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550584098 Entenda o que é Problema, Incidente, mudança etc para resolver problemas na causa raiz https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550584501 2023-04-11 18:36:29 UTC https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550584501 Surpreenda os seus clientes com algo a mais sempre https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550584870 2023-04-11 18:36:52 UTC https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550584870 Saiba quais são os entregáveis para seu cliente e o que deve ser entregue https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550585692 2023-04-11 18:37:32 UTC https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550585692 Tenha certeza que o cliente saiba o que devemos entregar a ele https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550585969 2023-04-11 18:37:47 UTC https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550585969 Trabalhe sempre com prazo https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550586124 2023-04-11 18:37:55 UTC https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550586124 Deixe os prazos claros https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550586295 2023-04-11 18:38:05 UTC https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550586295 Ter uma mapa de entregáveis para cada cliente https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550590572 2023-04-11 18:42:00 UTC https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550590572 Cuidar da demanda fazendo as revisões necessárias de acordo com o acordado com o cliente https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550591358 2023-04-11 18:42:43 UTC https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550591358 Alinhas as expectativas https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550591999 2023-04-11 18:43:15 UTC https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550591999 Trabalhar com o cliente durante toda entrega https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550592235 2023-04-11 18:43:30 UTC https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550592235 Foco no cliente (Mas foco na soma) https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550594035 2023-04-11 18:45:11 UTC https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550594035 Foco no Cliente (Mas de acordo com os entregáveis acordados para ele) https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550594870 2023-04-11 18:45:59 UTC https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550594870 Atuar de forma clara e desenvolver um fluxo para fazer a entrega com excelência mariannavasconcelos https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550599400 2023-04-11 18:50:18 UTC https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550599400 Foco na solução e nao no problema mariannavasconcelos https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550599950 2023-04-11 18:50:51 UTC https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550599950 Papeis e responsabilidades muito bem definidos mariannavasconcelos https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550600423 2023-04-11 18:51:19 UTC https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550600423 https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550609732 Clientes são pessoas, precisamos entender a sua individualidade e singularidade e ter empatia.]]> 2023-04-11 18:59:47 UTC https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550609732 https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550610302 Responder o cliente com prioridade. Não deixá-lo sem resposta]]> 2023-04-11 19:00:16 UTC https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550610302 Atendimento Personalizado, causar uma boa impressão https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550621281 2023-04-11 19:11:22 UTC https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550621281 CX - Jornada do cliente na Soma: Desde a chegada (todo ciclo de vida dele) https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550621923 2023-04-11 19:12:05 UTC https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550621923 Registrar combinados, tudo o que for relacionado ao cliente https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550623301 2023-04-11 19:13:23 UTC https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550623301 Organização https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550623552 2023-04-11 19:13:36 UTC https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550623552 Investir em Tecnologia https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550623802 2023-04-11 19:13:51 UTC https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550623802 https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550626923 Benchmarking]]> 2023-04-11 19:16:57 UTC https://padlet.com/LEADEDU/ow4qc4fiti63sh6n/wish/2550626923