Immediate and long-term responses to security breaches by

Employee theft

rosetintor2 — 2024-09-09 08:00:21 UTC

A POS terminal is regularly out when a particular staff member is on it. What would be the immediate and long-term response to this issue? Report it to the manager and secure the money

Shoplifting

rosetintor2 — 2024-09-09 08:00:47 UTC

You have noticed 3 shirts missing from a rack and found empty hangers in the fitting room. What would be the immediate and long-term response to this issue?

One T-Shirt
Post $ or %
Sunglasses

Fraud

rosetintor2 — 2024-09-09 08:01:02 UTC

A customer is using a credit card and it has been declined 3 times. What would be the immediate and long-term response to this issue?

Vendor theft

rosetintor2 — 2024-09-09 08:01:20 UTC

You are unpacking a delivery of stock and there seems to be some stock missing that is on the invoice. What would be the immediate and long-term response to this issue?

Armed robbery

rosetintor2 — 2024-09-09 08:01:36 UTC

You are working at a 7-11 and you have been held up by an armed robber. What would be the immediate and long-term response to this issue?

2026-03-19 01:16:44 UTC

Review policy and procedures

2026-03-19 01:17:42 UTC

Do what the robber saids so u dont get hurt

report to a manager, check security cameras and ensure there is theft happening and not incorrect change being given (employee theft)

2026-03-19 01:18:21 UTC

2026-03-19 01:18:54 UTC

remain calm check cameras

For employee theft

2026-03-19 01:18:58 UTC

You could have 2 or more people close shop and have that particular staff member be assigned another job for a short term. You may ask that to the manager in case.

Employee Theft Example - Harry

2026-03-19 01:20:04 UTC

1) Notify the manager or higher authority within the company about the recurring incident

2) Check CCTV cameras if installed at POS area

3) Two people instead of one at POS

4) Transfer them to a different task for a short time before they should be confronted by the manager

Fraud answer

2026-03-19 01:20:48 UTC

Ask if the customer is willing to pay through cash for short term. Contact the manager and ask about the bank for the long term. From Emily.

The manager check the camera after the shoplifting report.

2026-03-19 01:21:13 UTC

Vendor Theft

2026-03-19 01:22:14 UTC

Check the inventory and call the company and report it to the manager. Review policy and procedures and have 2 people check it amie

Armed Robbery response

2026-03-19 01:22:56 UTC

Follow through with the robber's requests then once you're safe, report the manager for the police.

Fraud Example - Harry

2026-03-19 01:22:59 UTC

1) First ask them if they have another card

2) Then ask them if they’d like to pay via cash

3) If they refuse then defer to manager

Paying over $5,000 of shoplifter clothes

2026-03-19 01:23:10 UTC

2026-03-19 01:23:12 UTC

vendor theft - have the rep sign in and out and check their bags :)

2026-03-19 01:28:31 UTC

If the person are not willing to pay the fine.

Go to jail for not paying of $5,000.