https://padlet.com/melanieswheeler/otp97ssbzeiv Problems staff could encounter? Problems customers could encounter? Advantages staff may encounter? Advantages customers may encounter? en-us 2016-11-29 12:52:25 UTC 2025-09-25 06:00:35 UTC hello@padlet.com swailesr https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/140485687 Advantage - Customers will have the opportunity to phone and speak to someone directly, who can explain all of the information easily.

]]> 2016-11-29 13:46:54 UTC https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/140485687 https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141388631 advantage- saves petrol money and easy to call and easy to use.
Disadvantage- you can sometimes put on hold for 30mins to an hour. Also some companies repeat the same thing over and over again causing irritation and wasting your time. might not be able to understand what the person is saying e.g. accent]]> 2016-12-02 14:35:41 UTC https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141388631 https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141388655
advantage-saves petrol money and disadvantage
-might not understand the person on phone  


]]> 2016-12-02 14:35:45 UTC https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141388655 https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141388663 advantages
* saves money 
* easy to call 
* helps  people 
disadvantages   
* make mistakes 
* start to get in a agument with the caller . 
* put you an hold for ages .


]]> 2016-12-02 14:35:46 UTC https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141388663 https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141388678 advantage-saves petrol money 
Disadvantage- bad reception

]]> 2016-12-02 14:35:48 UTC https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141388678 https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141388729 Disadvantages- you may not be able to understand the person on the other side of the call for the customer.]]> 2016-12-02 14:35:54 UTC https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141388729 https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141388742 Disadvantage-
 not very fast.

Can take a long time to get through.

Advantage-
Saves petrol money.



]]> 2016-12-02 14:35:56 UTC https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141388742 https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141388745 disadvantage:not being able to understand the member of staff 
advantages :saves petrol money
disadvantage: waiting time(prank call]]> 2016-12-02 14:35:56 UTC https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141388745 https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141388750 advantages - saves travelling
disadvantage - you might not understand them ]]> 2016-12-02 14:35:56 UTC https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141388750 https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141388763
advantage 
so you don't have to travel to work
disadvantage 
you are  sometimes you get put on hold and then you can be there for 30 mins to an hour and is wasting your time.]]> 2016-12-02 14:35:59 UTC https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141388763 https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141388773 bad point 

waiting time 

]]> 2016-12-02 14:36:00 UTC https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141388773 https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141388779 Customer

Advantage  - It is very easy to use  and saves you travelling a long distance.

Disadvantage - The person that you are on the phone to may not speak fluent English so it may be annoying for the customer

]]> 2016-12-02 14:36:01 UTC https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141388779 https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141388851 advantages-  wasting time prank calls   ]]> 2016-12-02 14:36:12 UTC https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141388851 https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141388871 Advantage- people can call and talk to someone straight away

Disadvantage- the people who make a the call to the call centre can make a mistake. or you can wait

]]> 2016-12-02 14:36:17 UTC https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141388871 https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141388983
can take a while to get through to the core centre ]]> 2016-12-02 14:36:33 UTC https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141388983 https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141389524 advantage-saves petrol money]]> 2016-12-02 14:38:07 UTC https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141389524 https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141389590 some core centres have a certain script that mean they are limited to the things they can say ]]> 2016-12-02 14:38:19 UTC https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141389590 https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141390366 could take a while to get through to the call centre.]]> 2016-12-02 14:40:09 UTC https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141390366 https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141390416 don't have to leave your house and waste money 

]]> 2016-12-02 14:40:18 UTC https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141390416 https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141390543 they can help you over the phone ]]> 2016-12-02 14:40:39 UTC https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141390543 https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141390689 people can get angry ]]> 2016-12-02 14:41:02 UTC https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141390689 https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141390722 Advantages:
*People to help you
*Save money

Disadvantages:
*Take a long time 
*Put people on hold for     ages


]]> 2016-12-02 14:41:08 UTC https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141390722 https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141390740
you can talk to someone with out any distractions they can help you with broken items.]]> 2016-12-02 14:41:10 UTC https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141390740 https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141390814 don't have to leave your house and waste money ]]> 2016-12-02 14:41:22 UTC https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141390814 https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141390869 you have to wait on the phone for someone to answer.

]]> 2016-12-02 14:41:30 UTC https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141390869 https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141390894 disadvantages: you haved to wait on the phone for someone to answer.

Advantages: they will help you with the problem you have.]]> 2016-12-02 14:41:35 UTC https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141390894 https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141391025 they will give you good answers rather than a robot ]]> 2016-12-02 14:41:53 UTC https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141391025 https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141391054 they can tell you what to do if you have a problem]]> 2016-12-02 14:41:56 UTC https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141391054 https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141391084 you could get prank called]]> 2016-12-02 14:42:00 UTC https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141391084 https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141391107
put you an hold a lot ]]> 2016-12-02 14:42:03 UTC https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141391107 https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141391320 they will give you good answers rather than a robot ]]> 2016-12-02 14:42:33 UTC https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141391320 https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141392219 will take ages to get the the centre

]]> 2016-12-02 14:44:35 UTC https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141392219 https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141392888 Some of them are based abroad ]]> 2016-12-02 14:46:26 UTC https://padlet.com/melanieswheeler/otp97ssbzeiv/wish/141392888