→ REGULARLY SCHEDULED SESSIONS ARE IMPORTANT FOR ALL GOALS TO COME TO FRUITION.

Lateness Policy

• It is equally important that you be on time for your scheduled session. You are welcome to call in advance to request an earlier or later time. LYF will be happy to honor your request if other session times are available, however; simply arriving late or early changes the course of your session for yourself and others.

• LYF cannot guarantee that they will be able to work with you if you are more than 15 minutes late for an appointment. Similarly, you may be asked to wait until your scheduled appointment time if you arrive more than 10 minutes early for your appointment. To provide you with the best possible experience, LYF asks that you arrive at the time of your appointment / session.

Please understand:

As we experience pain, it may fluctuate as your sessions throughout time progresses and before you complete your program.

Having pain, or not having pain, are NOT reasons to cancel or fail to show for your scheduled session. If you are in pain, it is essential to come in because there are exercise modifications that can help lessen your pain. Likewise, if you are experiencing less pain, it is important to continue your course of treatment to correct the underlying causes of your injury which will prevent future setbacks.

→ Understand that if you miss an appointment, it is YOUR responsibility to try and make that session up within a 2-week period. During this time period, you understand that your trainer will work with you in order to attempt to help you make that session up, if schedules allow.

I personally, as a business owner, I take these policies seriously because when a client misses a session, three people are adversely affected:

1. You, the client - for not receiving the session you paid for.

2. Your fitness professional - as now they have a gap in the schedule.

3. Another client -who could have had your appointment time.

I thank you enormously in advance for being understanding and abiding to the same policies with kindness as well 😁🙏🏼