WHAT WE OFFER

Offering a neutral, unbiased, source for information related to setting up and maintaining online payments and fraud prevention:

• Consulting Services

• Chargeback Monitoring

• Market Research

• Fraud & Payment Training

• Fraud Library

DAVID MONTAGUE

President, Executive Consultant. My Name is David Montague and I am the president and principal consultant for The Fraud Practice. As the president and principal consultant for The Fraud Practice I can offer much more than just 16 years of experience in eCommerce and over 12 years’ experience in fraud prevention. Throughout my career, from IBM to CyberSource to my own company, I have been repeatedly called upon to evaluate the markets and to develop new payment and fraud solutions for my employers and clients.

Industry Recognized Expertise. Mr. Montague is a published author, having written 2 books on credit card and eCommerce fraud and speaks regularly about eCommerce fraud at events around the world.

WHY CHOOSE US

We aren't a big consulting firm trying to provide consulting support for any consulting needs. We are a specialized consultancy focused on eCommerce payments and fraud. When you choose The Fraud Practice, you aren't going to get a junior consultant or an inexperienced single-sourced solution. You can be assured that your company's project will be conducted by a real expert in the space, David Montague and his supporting team, so you can get answers faster and at a lower cost than using other consulting firms.

• We know what organizations are looking for from payment and fraud solution providers.

• We know what technology, services, and providers are available in the market, how much they cost and how they are best used.

• We know how the verticals, regional markets and channels effect payments and fraud management.

Our clients have come from every vertical market and every geographic region in the world, and the fact that we aren’t in the market to “sell” any one solution ensures you will get a vendor neutral analysis with your best interests coming first.  In six years of operation we haven’t had a dissatisfied customer.

OUR SERVICES

Offering a neutral, unbiased, source for information related to setting up and maintaining online payments and fraud prevention:

• Consulting Services

• Chargeback Monitoring

• Market Research

• Fraud & Payment Training

• Fraud Library

• Account Takeover (ATO) Audit

CONSULTING SERVICE

The Fraud Practice has extensive experience working with merchants, acquirers, financial institutions and service providers to assess, design, improve and bring to market new solutions for CNP (eCommerce & telephone) payments and fraud prevention. Our focus is on assessments and strategy development related to:

• Risk & Fraud Consulting - "How to reduce risk and fraud without hurting sales."

• Payment Consulting - "Selecting and integrating new payment types, going international, supporting multiple processors, process automation and sales conversion optimization"

• Credit Underwriting Consulting - "Developing merchant and consumer underwriting strategies for eCommerce; selecting credit controls, understanding credit risk, accessing international credit vendors."

• Market Assessments - "Determining payment and fraud solution provider market position, go-to-market strategies and competitive product/solution mix."

Whether you need a quick fix, or to design a new product or service, we can show you how to maximize your resources. Going with The Fraud Practice gets you more than just a new fraud tool, you get a fraud solution tailored to your risks, that has been crafted from years of experience and our vast library of intellectual capital.

OUR EXPERTISE

Verticals we have worked with in the past: Retail, Apparel, Shoes, Books, Sporting Goods, Electronics, Software, Music, Jewelry, Money Remittance, Online Gaming MMOG, Online Auctions, Travel, Business Services, Telecommunications, Mobile Reloads, Prepaid Cards, Online Dating, Social Networking, Digital Downloads, Subscription Services, Entertainment, Multi-level Marketing, Health & Nutrition, Online Gambling, Affiliate Programs, Pharmaceuticals, Online Security, Consumer Services, Online Advertising, Insurance, Higher Education and many others.

Types of organizations we have had as clients: Merchants, Payment Providers, Payment Processors, Payment Gateways, Aggregators, Acquirers, Card Issuers, Card Associations, Consumer Service Bureaus, Device Security Software Vendors, Investment Firms, Fraud Solution Providers and Managed Service Providers.

Some of our past clients have included: Google, Cal Israel Credit Cards, Columbia Sportswear, Polk Audio, Speeddate.com, Ethoca, ATMCASH.com, Ixaris, Trafficpayment.com, Microsoft, NeoPets, PlayerAuctions.com, RingCentral, Fididel, Mitnick Security Consulting, Itemmania and Mona Vie to name a few.

MAILING ADDRESS

The Fraud Practice LLC.

5255 Office Park Blvd, Suite 107

Bradenton, FL 34203

Freephone: +1 888 227 0402

Telephone: +1 941 244 5361

FAX: +1 941 244 5360FAX:

E-mail: questions@fraudpractice.com

Feel free to call The Fraud Practice at anytime and we will return your call generally within 24 hours. If you want to reach us live try contacting us between 9am and 5pm eastern standard time.

Trying to reach us from outside the USA?. Be sure to use our direct line +1 941.244.5361 as our freephone is only available from within the USA and Canada.

Customer Service:

E-mail: questions@fraudpractice.com

Target marketing office:

E-mail: advertising@fraudpractice.com

Training center:

E-mail: training@fraudpractice.com

OUR WEB POLICIES

Terms of Use: Terms of use for content on our website, Fraud Library and our private content provided to merchants using our Chargeback Monitoring Services.

Privacy Policy: We understand privacy is a primary concern, learn how we use information you provide to us while interacting with our website.

NOTICE: Third Party References As you navigate our website you will find occasional references to third party content and URL's in editorial content within our site. The use of these references does not constitute an endorsement of these sources and we cannot certify that these sites are free from malware.

Fraud Assessment "Fraud Check Engagement". A one week engagement that will assess the effectiveness of a fraud solution and provide feedback and guidance on methods, techniques, tools, workflow and solutions to improve results.

Fraud Strategy Engagement. Typically a two to three week engagement focused on the design of a fraud solution and strategy to include defining the rules, policies, techniques, recommending vendors and business process flow to manage fraud risk.

Account Takeover (ATO) Audit. The Fraud Practice offers an account takeover (ATO) audit to quickly inspect 80-points of vulnerability, exposure and best practice protection as it relates to account takeover business risk in the e-commerce channel.

Solution/Service Market Assessment. Typically a two to three week engagement focused on the competitive positioning of a companies' services and.solutions.

Workflow Automation Assessment. A one week engagement focused on optimising operational efficiencies related to taking and processing orders from online and telephone channels.

Payment Type Optimisation Strategy. A one to two week engagement focused on the review of a company's current and proposed go-to-market strategy to determine best practice and optimal payment options that would maximise sale conversion while minimizing processing costs.

Cross Border International Payments & Fraud Strategy. A one to three week engagement focused on the review and optimisation of payment types and merchant account configuration related to taking international orders.

Data Analytics "Deep Dive Engagement". A one to four week engagement focused on performing detailed data analytics related to root cause analysis and or customer profiling for fraud and payment acceptance.

The Fraud Practice offer companies and individuals training options for Online, in-house and webinar based training on a variety of topics. Companies can choose from our prepared courses, job role or career track based programs or they can have complete customized training that can incorporate the application and use of their in-house fraud tools into their own on demand online programs.

WE CAN BUILD A CUSTOM CAREER PATH TO TRAIN YOUR FRAUD AND CUSTOMER SERVICE TEAMS.

Build a custom career path for your company to train risk and customer service staff. You can include courses from our extensive library and we will work with you to create custom courses that are based on your systems and workflow. All of the custom career paths will be available 24x7 online for your staff to access them, and will only be available to your organization. Get the power of our learning management methodology to provide a consistent training regimen for your organization.

OFFERING IN HOUSE AND ONLINE TRAINING OPTIONS SO YOU CAN ACCESS TRAINING ON YOUR SCHEDULE.

The Fraud Practice online training portal offers companies and individuals access to eCommerce fraud and payments training 24 hours a day 7 days a week, so you can fit your training in whenever it is best for your schedule. All of our training sessions are SCORM compliant offering student tracking, quizzes as well as case studies, demos, interactive polls and surveys for specific sessions. Our sessions are presented by an experienced dynamic speaker and the courses are fun and informative.