https://padlet.com/brenneka1/op2lzk0drc7rhkso When things really go bad en-us 2021-01-19 07:01:54 UTC 2026-01-24 01:23:15 UTC hello@padlet.com https://padlet.net/icons/png/1f5a5.png brenneka1 https://padlet.com/brenneka1/op2lzk0drc7rhkso/wish/1099889707 Things to try first:
1) Is it turned on? Check to make sure it is plugged into an outlet.
2) Is the monitor connected to the CPU (the computer)?
3) Make sure the power strip is turned on.
4) If laptop, did you accidently turn down the brightness ? (look for a F# key with a sun or lightbulb)


]]> 2021-01-19 07:04:47 UTC https://padlet.com/brenneka1/op2lzk0drc7rhkso/wish/1099889707 brenneka1 https://padlet.com/brenneka1/op2lzk0drc7rhkso/wish/1099902197 See things to check  under My monitor is blank/black.]]> 2021-01-19 07:09:33 UTC https://padlet.com/brenneka1/op2lzk0drc7rhkso/wish/1099902197 brenneka1 https://padlet.com/brenneka1/op2lzk0drc7rhkso/wish/1099906466 In this hybrid environment, we have a million cords running in all directions and it is easy for one or more to become loose.  It is always a good idea to check to make sure all the cords are secure by pushing them into the devices they are connected to.  It is also easy to accidently turn off a power strip so check those too.  
** Remember, if something causes you to completely stop teaching with no alternative, please walkie for me or admin if I am out of the building. We can reach Kenny quickly if we are unable to fix it. ]]> 2021-01-19 07:11:11 UTC https://padlet.com/brenneka1/op2lzk0drc7rhkso/wish/1099906466 brenneka1 https://padlet.com/brenneka1/op2lzk0drc7rhkso/wish/1099913954 Try this first:
1) Do a hard shut down.  Hold the power key for about 10 seconds to make sure it completely shuts down.  
2) wait for about 3-4 minutes 
3) Turn it back on and see if that solves the problem. 
** if it happens consistently, please put in a General Support Ticket]]> 2021-01-19 07:14:01 UTC https://padlet.com/brenneka1/op2lzk0drc7rhkso/wish/1099913954 brenneka1 https://padlet.com/brenneka1/op2lzk0drc7rhkso/wish/1099923279 Things to try first:
1) The network is connected through your phone to your computer.  Check to make sure those connects are tight.  
2) Check near your back wall for silver plate. It should have a cable that runs from a blue port into a orange port. ]]> 2021-01-19 07:17:22 UTC https://padlet.com/brenneka1/op2lzk0drc7rhkso/wish/1099923279 brenneka1 https://padlet.com/brenneka1/op2lzk0drc7rhkso/wish/1099965463 Maybe you are just back in the building or things are not working quite the way you want.]]> 2021-01-19 07:32:23 UTC https://padlet.com/brenneka1/op2lzk0drc7rhkso/wish/1099965463 brenneka1 https://padlet.com/brenneka1/op2lzk0drc7rhkso/wish/1099971029 Typically this happens when you try the wrong password too many times.  
1) Your account will unlock after 30 minutes.
2) If you forgot your password, you can have your password reset]]> 2021-01-19 07:34:13 UTC https://padlet.com/brenneka1/op2lzk0drc7rhkso/wish/1099971029 brenneka1 https://padlet.com/brenneka1/op2lzk0drc7rhkso/wish/1099979497 When was the last time you went to a school hotspot to update your compute?  


]]> 2021-01-19 07:36:55 UTC https://padlet.com/brenneka1/op2lzk0drc7rhkso/wish/1099979497 brenneka1 https://padlet.com/brenneka1/op2lzk0drc7rhkso/wish/1099990615 You need to get on the county network regularly to receive all the updates.  That is the first thing you need to do before putting in a ticket.  
 - Forest Park is the closest hot spot to Ashland.  
- Once in the parking lot, turn on the computer and log in.  It will tell you it need to download updates.  
- The length of time can be short or long depending on the last time you ran updates. ]]> 2021-01-19 07:40:32 UTC https://padlet.com/brenneka1/op2lzk0drc7rhkso/wish/1099990615 brenneka1 https://padlet.com/brenneka1/op2lzk0drc7rhkso/wish/1099999092 Type "check for updates" in the search bar in the bottom left corner. Run any updates displayed.]]> 2021-01-19 07:43:16 UTC https://padlet.com/brenneka1/op2lzk0drc7rhkso/wish/1099999092 brenneka1 https://padlet.com/brenneka1/op2lzk0drc7rhkso/wish/1100005663 This could be the computer image, your profile, or a county wide issue. ]]> 2021-01-19 07:45:22 UTC https://padlet.com/brenneka1/op2lzk0drc7rhkso/wish/1100005663 brenneka1 https://padlet.com/brenneka1/op2lzk0drc7rhkso/wish/1100014559 Please put in a general support ticket for our TSSPEC, Kenny]]> 2021-01-19 07:48:10 UTC https://padlet.com/brenneka1/op2lzk0drc7rhkso/wish/1100014559 brenneka1 https://padlet.com/brenneka1/op2lzk0drc7rhkso/wish/1100028371 (ok, Kelli can do this too)]]> 2021-01-19 07:52:32 UTC https://padlet.com/brenneka1/op2lzk0drc7rhkso/wish/1100028371