Customer Service by Triona https://padlet.com/tboyle/Manchesterunited Research en-us 2018-01-30 08:01:15 UTC 2018-01-30 11:41:05 UTC hello@padlet.com 1. Customer Service tboyle https://padlet.com/tboyle/Manchesterunited/wish/225963782 first impressions; 

company image eg logo, premises, organisational efficiency; 

speed and accuracy of service; 

consistency; 

products and services offered; 

meeting customer needs; 

offering information and advice; 

dealing with complaints; 

dealing with problems; 

meeting and exceeding customer
expectations
]]> 2018-01-30 08:07:36 UTC https://padlet.com/tboyle/Manchesterunited/wish/225963782 2. Importance to the organisation tboyle https://padlet.com/tboyle/Manchesterunited/wish/225963877 keeping existing customers satisfied; 

increasing customers’ loyalty; 

ensuring repeat business; 

enhancing an organisation’s image;

 providing an edge over the competition; 

increasing sales and usage by attracting new customers; 

the consequences of poor customer service for the customer, the staff and the organisation]]> 2018-01-30 08:07:59 UTC https://padlet.com/tboyle/Manchesterunited/wish/225963877 https://padlet.com/tboyle/Manchesterunited/wish/226019733 2018-01-30 11:21:02 UTC https://padlet.com/tboyle/Manchesterunited/wish/226019733 https://padlet.com/tboyle/Manchesterunited/wish/226019887 2018-01-30 11:21:40 UTC https://padlet.com/tboyle/Manchesterunited/wish/226019887 https://padlet.com/tboyle/Manchesterunited/wish/226020018 THey have lots of staff which makes there service rapid]]> 2018-01-30 11:22:07 UTC https://padlet.com/tboyle/Manchesterunited/wish/226020018 https://padlet.com/tboyle/Manchesterunited/wish/226020181 When they will be repeating standard questions over and over again so they will get repeat custom]]> 2018-01-30 11:22:46 UTC https://padlet.com/tboyle/Manchesterunited/wish/226020181 https://padlet.com/tboyle/Manchesterunited/wish/226020563 They offer Man United custom to their fans, ]]> 2018-01-30 11:24:08 UTC https://padlet.com/tboyle/Manchesterunited/wish/226020563 https://padlet.com/tboyle/Manchesterunited/wish/226020909 To meet their customer service, they give them good customer service ]]> 2018-01-30 11:25:37 UTC https://padlet.com/tboyle/Manchesterunited/wish/226020909 https://padlet.com/tboyle/Manchesterunited/wish/226021513 They offer good deals on tours and have a gift shop which lots of tourist will liketo  visit as Manchester United is well known by other countries so that has an edge over the other football stadiums ]]> 2018-01-30 11:27:57 UTC https://padlet.com/tboyle/Manchesterunited/wish/226021513 https://padlet.com/tboyle/Manchesterunited/wish/226024501 First impression is to show customer their good looking and show them how they are professional ]]> 2018-01-30 11:36:57 UTC https://padlet.com/tboyle/Manchesterunited/wish/226024501 https://padlet.com/tboyle/Manchesterunited/wish/226025367 You need to curry]]> 2018-01-30 11:40:42 UTC https://padlet.com/tboyle/Manchesterunited/wish/226025367