Design thinking in education by Mariana Ochs https://padlet.com/mariochs/o9t6dh2dgkks7yh8 How might we explore user-centered design as an avenue to problem-solving in education? en-us 2020-07-25 09:03:22 UTC 2025-05-27 11:24:23 UTC hello@padlet.com Service design mariochs https://padlet.com/mariochs/o9t6dh2dgkks7yh8/wish/662307038 Service design thinking is the discipline that applies the same framework of user-centered design to designing services instead of products, and can be very useful when we think of change management in education. Think of the 5 principles below in terms of redesigning school practices, for example. We should be user-centered – that is, the design stems from understanding the various users’ needs, wants, and their pain points; we should co-create the services and processes with all stakeholders; be holistic in considering all points of contact of our users with our service, including instruction delivery interfaces, schedule design and physical spaces; and so on.   

(from This is Service Design Thinking, by Jakob Schneider and Mark Stickdorn)]]> 2020-07-25 09:19:28 UTC https://padlet.com/mariochs/o9t6dh2dgkks7yh8/wish/662307038 Design thinking vs. scientific thinking mariochs https://padlet.com/mariochs/o9t6dh2dgkks7yh8/wish/662308244 2020-07-25 09:27:51 UTC https://padlet.com/mariochs/o9t6dh2dgkks7yh8/wish/662308244 What is design and how does that apply to me as an educator? mariochs https://padlet.com/mariochs/o9t6dh2dgkks7yh8/wish/662308370 1. All design is intentional problem-solving, through a series of sequenced actions that have the goal of creating or redesigning a process, a service or an artifact. 
2. All design must stem from an exploration of what the user needs (and that is not necessarily what we or they themselves think they need). That usually involves a deep dive into the issue at hand, through research, interviews and observation techniques. What we are looking for, at this phase, is the right question, not the right answer.
3. The term “design thinking” describes the structured process which allows for a deliberate, thorough and considered approach to solving problems, as first described by Richard Buchanan in his 1990’s paper “Wicked Problems in Design Thinking”.
4. Design that is not user-centered is not design, it is art.
5. Design thinking can be used to explore a problem in your school or in your practice; for example, “how might we as teachers share resources and plans and collaborate better”, or “how might we optimize the little time available to learn about new practices”. It can also be used for students in projects, to define problems they want to solve and explore solutions: “how might we use technology to make people aware of water consumption.” ]]> 2020-07-25 09:28:57 UTC https://padlet.com/mariochs/o9t6dh2dgkks7yh8/wish/662308370 The double diamond mariochs https://padlet.com/mariochs/o9t6dh2dgkks7yh8/wish/662309216 The double diamond is the figure created when we visually describe the design thinking cycles of diverging and converging ideas, first to arrive at a solution we want to explore, then to prototype it and test it. As we get feedbacks from the testing, we iterate our solution and go back to the beginning of the cycle. ]]> 2020-07-25 09:33:26 UTC https://padlet.com/mariochs/o9t6dh2dgkks7yh8/wish/662309216 How to use design thinking to redesign education? An example. mariochs https://padlet.com/mariochs/o9t6dh2dgkks7yh8/wish/662313315 As a result of an exploration of problems in education, the California design firm IDEO created School Retool – a professional development fellowship that helps school leaders redesign school culture using small, scrappy experiments called “hacks.” Hacks may start small, but they're built on research-based practices that lead to Deeper Learning, and can create the kind of big change you aspire to—namely, preparing your students for life in the real world.]]> 2020-07-25 09:58:42 UTC https://padlet.com/mariochs/o9t6dh2dgkks7yh8/wish/662313315 What is Design Thinking? - the basics mariochs https://padlet.com/mariochs/o9t6dh2dgkks7yh8/wish/662316074 "Design thinking is a non-linear, iterative process that teams use to understand users, challenge assumptions, redefine problems and create innovative solutions to prototype and test. Involving five phases—Empathize, Define, Ideate, Prototype and Test—it is most useful to tackle problems that are ill-defined or unknown."]]> 2020-07-25 10:18:35 UTC https://padlet.com/mariochs/o9t6dh2dgkks7yh8/wish/662316074 The magic of How Might We mariochs https://padlet.com/mariochs/o9t6dh2dgkks7yh8/wish/662316339 This is where you frame the problem that you will solve with your design. Verbalize your challenge carefully. Announce something actionable, not so open that you won’t be able to attack it, nor so closed and specific that it points to the solution. Something relevant and that you feel like solving! A good HMW will open the way to some great creative exploration.

The How Might We phrasing is very deliberate, as it incorporates some key principles:

HOW - assumes there is a solution
MIGHT - we free ourselves from judgements and explore all avenues
WE - we do it together, welcoming all perspectives and experiences

Use the link below to learn some idea exploration techniques.
]]> 2020-07-25 10:20:03 UTC https://padlet.com/mariochs/o9t6dh2dgkks7yh8/wish/662316339 Wicked problems and how to solve them mariochs https://padlet.com/mariochs/o9t6dh2dgkks7yh8/wish/662317518 2020-07-25 10:27:23 UTC https://padlet.com/mariochs/o9t6dh2dgkks7yh8/wish/662317518 Design Thinking for Educators - created by IDEO mariochs https://padlet.com/mariochs/o9t6dh2dgkks7yh8/wish/662317732 "Classrooms and schools across the world are facing design challenges every single day, from teacher feedback systems to daily schedules. Wherever they fall on the spectrum of scale – the challenges educators are confronted with are real, complex, and varied. And as such, they require new perspectives, new tools, and new approaches. Design Thinking is one of them.

What kind of challenges can be addressed using Design Thinking?
Educators across the nation have been using Design Thinking to solve challenges in their work. Projects range in scope and scale including design solutions- from curriculum, to space, to processes and to systems— addressing problems in the classroom and across entire districts."
]]> 2020-07-25 10:28:10 UTC https://padlet.com/mariochs/o9t6dh2dgkks7yh8/wish/662317732 What is Human-Centered Design? mariochs https://padlet.com/mariochs/o9t6dh2dgkks7yh8/wish/662320474 2020-07-25 10:46:30 UTC https://padlet.com/mariochs/o9t6dh2dgkks7yh8/wish/662320474 Empathy is central to the design thinking process. mariochs https://padlet.com/mariochs/o9t6dh2dgkks7yh8/wish/662321118 "Empathy is the capacity to step into other people’s shoes, to understand their lives, and start to solve problems from their perspectives. Human-
centered design is premised on empathy, on the idea that the people you’re designing for are your roadmap to innovative solutions. All you have to
do is empathize, understand them, and bring them along with you in the design process.

Immersing yourself in another world not only opens you up to new creative possibilities, but it allows you to leave behind preconceived ideas and outmoded ways of thinking. Empathizing with the people you’re designing for is the best route to truly grasping the context and complexities of their lives. But most importantly, it keeps the
people you’re designing for squarely grounded in
the center of your work."

(from The Filed Guide to Human-Centered Design - IDEO)]]> 2020-07-25 10:50:51 UTC https://padlet.com/mariochs/o9t6dh2dgkks7yh8/wish/662321118 Design Kit by IDEO mariochs https://padlet.com/mariochs/o9t6dh2dgkks7yh8/wish/662323487 A one-sop-shop to learn about the power of human-centered design and put it into practice. Includes The field guide to human-centered design and other books, guides, and free downloads to help you routinely innovate and solve big problems.]]> 2020-07-25 11:07:27 UTC https://padlet.com/mariochs/o9t6dh2dgkks7yh8/wish/662323487