Prep--->Follow Up Feedback by Kelsy Quinn https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d en-us 2021-02-11 16:17:36 UTC 2026-01-30 18:36:15 UTC hello@padlet.com Too many emails, juggling a lot from the EBC team https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193201092 2021-02-11 16:36:33 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193201092 Who owns this topic? Seemed like things could easily fall through some ownership cracks https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193202974 2021-02-11 16:36:51 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193202974 needed a shared drive to keep all of the files in final format version by version :) cari_warnock1 https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193204480 2021-02-11 16:37:06 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193204480 Make sure to get presentations in advance from the presenters in case of issues danielle_rourke https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193204885 2021-02-11 16:37:10 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193204885 Had to wear multiple hats - felt like I lost my "expert" hat when emceeing as a facilitator https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193205304 2021-02-11 16:37:14 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193205304 The naming conventions for EBC files - difficult to follow what version / edits we were reviewing https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193205561 2021-02-11 16:37:17 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193205561 Calendaring, how many time do I have to be in the same place at the same time? https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193205922 2021-02-11 16:37:20 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193205922 kelsy_quinn1 https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193205952 Loved hearing directly from product groups - we don’t normally get that kind of overview]]> 2021-02-11 16:37:20 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193205952 Moderating prep time with Jeff was positive; the course made the process seem much more burdensome cari_warnock1 https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193206622 2021-02-11 16:37:26 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193206622 Try to stress with presenters the importance of keeping to the schedule when so many sessions are happening danielle_rourke https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193207148 2021-02-11 16:37:31 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193207148 kelsy_quinn1 https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193207901 Collaborating with so many stakeholders during the process, and the best sessions were customized and discussed beforehand to customize for each K12.]]> 2021-02-11 16:37:37 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193207901 We seem to do this in a more-engaging way than others. Got a lot of positive feedback on how our team presents. https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193208035 2021-02-11 16:37:39 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193208035 Why do we have two people that manage these? Didn't know who the chief was https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193209216 2021-02-11 16:37:49 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193209216 Co-moderators were SO helpful!! Was important to build a strong relationship with them. danielle_rourke https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193210647 2021-02-11 16:38:03 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193210647 Suggestion to have a standard agenda template as a starting point for planning - customizations from there but starting off with what we think would be a best practice for a 1/2 day EBC. The thought exercises and est. time for sessions could have been included as part of the template. https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193210785 2021-02-11 16:38:04 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193210785 Timing of the entire process was a bit challenging with holiday break, messaging, and comms could have been more efficient (shared drives instead of email, Matrix/agendas shared with AE and team upfront as examples, one single source of truth) kelsy_quinn1 https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193211646 2021-02-11 16:38:11 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193211646 I think we needed a "less is more" directive. Some EBCs tried to squeeze in too too much. https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193212424 2021-02-11 16:38:18 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193212424 Some AEs were great about it, some not so much. Need to make sure they are okay with their responsibilities beforehand. danielle_rourke https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193212820 2021-02-11 16:38:22 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193212820 EBP Lead or Edu Strategy Team https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193213015 Looking back, I think I could have taken a more assertive role in the planning and how things should rollout]]> 2021-02-11 16:38:24 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193213015 It wasn't clear to strategists how much time we'd need to invest in customer requirements and moderating kelsy_quinn1 https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193213269 2021-02-11 16:38:26 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193213269 Seemed odd to call at an EBC with one customer https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193213787 2021-02-11 16:38:31 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193213787 Scheduling process was challenging and last minute. Dl's should have been provided more lead time/notification cari_warnock1 https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193214112 2021-02-11 16:38:34 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193214112 Very few wanted to use the canned presentations - many requested custom sessions that we had to track speakers down for. kelsy_quinn1 https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193214618 2021-02-11 16:38:39 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193214618 https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193214911 AE's need a check list of what they need to do before, during, and after with specific directions. Not sure it was conveyed the same way by the EBC coordinators

]]> 2021-02-11 16:38:42 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193214911 Was much more effective when there was already a relationship with some of the stakeholders at the EB danielle_rourke https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193216686 2021-02-11 16:38:58 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193216686 kelsy_quinn1 https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193216745 AE's were upset at not understanding the timing and deadlines of submissions.  Some requested two day sessions.  Some suggested meetings with customer accounts they didn’t know very well. ]]> 2021-02-11 16:38:58 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193216745 kelsy_quinn1 https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193217841 2021-02-11 16:39:08 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193217841 kelsy_quinn1 https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193218004 The bios for DL’s need to be updated--and EB staff quickly updated in their system when I requested an updated bio from the DL’s.

]]> 2021-02-11 16:39:09 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193218004 Too many places where content lives, we should have a single page that summarizes everything https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193218429 2021-02-11 16:39:13 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193218429 Connecting Monday Sessions https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193223644 2021-02-11 16:40:01 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193223644 Need more guidance or authority to leverage the AE during the day of. They are very engaged in planning and then seem to disappear during the actual sessions. https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193224304 2021-02-11 16:40:08 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193224304 SUGGEST: shared drive for all files, prep calls occur with all parties involved, EBC chief from EDU team to drive it, when abstracts were requested- that should have been clear that EDU team was creating content as DL's, checklist for AE's, 1 calendar invites, checklist for selecting the customers cari_warnock1 https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193226467 2021-02-11 16:40:28 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193226467 Liked having the TEAMS channel for communication and uploading of files for each EBC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193226886 2021-02-11 16:40:33 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193226886 Never again do it around end of quarter / year / etc. Too much going on - competing priorities. danielle_rourke https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193231206 2021-02-11 16:41:13 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193231206 Still fighting an uphill battle with AEs and discussion leaders on what "engagement" means and the use of activities / thought exercises for hi-ed EBCs. I ended up with more technical sessions than I expected given that Day 1 was clearly strategic. https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193242309 2021-02-11 16:42:54 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193242309 EBCs with customers not a part of impact plans or strategic accounts - maybe an application process next year with more lead time that includes our team's input. Felt scatter shot with how AEs approached customers. https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193256480 2021-02-11 16:45:11 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193256480 Really liked using the Conversation Starter document when planning the EBC. Using it for future virtual EBCs https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193304832 2021-02-11 16:52:51 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193304832 The EBC coordinators did not do a good job "pitching" the sessions that our team suggested. It left us with similar topics chosen from the EBC catalog but led by outside DLs who were not as familiar with the education vertical, or with much more technical product pitch type EBC topics instead of strategic topics. https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193314244 2021-02-11 16:54:25 UTC https://padlet.com/kelsy_quinn1/o3a9wftvqwv56s2d/wish/1193314244