https://padlet.com/g_sims/enquiries Read the customer service guidelines and present information to the rest of the class en-us 2017-11-29 05:32:54 UTC 2026-01-06 22:13:25 UTC hello@padlet.com https://padlet.com/g_sims/enquiries/wish/212122935 Ensure victims receive an event number and a victim’s card
Use interpreter or disability services, where appropriate
Ensure initial victim follow-up occurs within seven days and that all ongoing follow-up complies
with the Charter of Victim’s Rights
Try to resolve the customer’s matter at the first point of contact. Greet the customer at the
counter in a professional and courteous manner
Make them feel welcome at your workplace. Introduce yourself and put them at ease
Use a personal approach and treat the customer as you would expect to be treated yourself
Your responsibility is to serve and protect. That should be reflected in your tone and manner
People with a disability may have difficulty with access or communication, so be flexible
to their needs

The Importance of this is to make sure society feel comfortable to approach the police at all times and make sure that their experience going up to the counter was worth their time. Furthermore, by showing how approachable and professional you are behind the counter it ensures the individual that their concerns will be herd and action will be taken to help this individual. ]]> 2017-12-01 01:14:15 UTC https://padlet.com/g_sims/enquiries/wish/212122935