NHS Sussex Digital First by PPT https://padlet.com/ParticipationTeam/DigitalFirst en-us 2022-07-06 09:15:18 UTC 2023-03-01 18:19:06 UTC hello@padlet.com amandawaller2 https://padlet.com/ParticipationTeam/DigitalFirst/wish/2238062340 Information and support available to help you to access and use digital health care tools 

]]> 2022-07-06 12:06:56 UTC https://padlet.com/ParticipationTeam/DigitalFirst/wish/2238062340 What is the Digital Ambassadors Project? cazevans https://padlet.com/ParticipationTeam/DigitalFirst/wish/2270189610 A pilot project to evaluate the impact of having a funded role in a Primary Care Network to meet with patients within their practices to demonstrate how to use the NHS App along with GP practice patient access system and GP website. The aim of the project is to improve patients’ digital confidence and raise awareness of the benefits of using digital health tools to support with health and wellbeing. ]]> 2022-08-24 14:41:32 UTC https://padlet.com/ParticipationTeam/DigitalFirst/wish/2270189610 Phased approach: cazevans https://padlet.com/ParticipationTeam/DigitalFirst/wish/2270189938 First phase included three Primary Care networks, but due to the restrictions of Covid, there were limited opportunities to meet people face to face.   A second phase has been approved to fully evaluate the potential of the Digital Ambassador role.  Nine Primary Care Networks will take part in this phase, the pilot will end in January 2023 and a full evaluation will follow to recommend next steps. ]]> 2022-08-24 14:41:43 UTC https://padlet.com/ParticipationTeam/DigitalFirst/wish/2270189938 Digital Health Care Tools cazevans https://padlet.com/ParticipationTeam/DigitalFirst/wish/2270192782 2022-08-24 14:43:54 UTC https://padlet.com/ParticipationTeam/DigitalFirst/wish/2270192782 How proxy access works cazevans https://padlet.com/ParticipationTeam/DigitalFirst/wish/2270196273 2022-08-24 14:46:28 UTC https://padlet.com/ParticipationTeam/DigitalFirst/wish/2270196273 Using an online form to contact your GP surgery cazevans https://padlet.com/ParticipationTeam/DigitalFirst/wish/2270197195 2022-08-24 14:47:10 UTC https://padlet.com/ParticipationTeam/DigitalFirst/wish/2270197195 Appointments and Online Consultations cazevans https://padlet.com/ParticipationTeam/DigitalFirst/wish/2270197745 2022-08-24 14:47:39 UTC https://padlet.com/ParticipationTeam/DigitalFirst/wish/2270197745 NHS account help and support cazevans https://padlet.com/ParticipationTeam/DigitalFirst/wish/2270198375 2022-08-24 14:48:14 UTC https://padlet.com/ParticipationTeam/DigitalFirst/wish/2270198375 Resources for NHS app cazevans https://padlet.com/ParticipationTeam/DigitalFirst/wish/2270205171 2022-08-24 14:53:51 UTC https://padlet.com/ParticipationTeam/DigitalFirst/wish/2270205171 What is the GP website project? cazevans https://padlet.com/ParticipationTeam/DigitalFirst/wish/2270232440 The project aims to develop a “gold standard” specification for GP Websites across Sussex.  This specification will be agreed and shared with PCNs and GP practices, and support and funding will be provided to those most in need to help them to redevelop their website to improve the patient journey.]]> 2022-08-24 15:14:52 UTC https://padlet.com/ParticipationTeam/DigitalFirst/wish/2270232440 What is an EK Interactive Innovations health kiosk? cazevans https://padlet.com/ParticipationTeam/DigitalFirst/wish/2277435606 • A full Health Kiosk with plug and play additions
• What are the features?
• Units are modular, and will record a range of health readings such as; Blood Pressure; Blood Oxygen; Height, Weight, Heart Rate & Rhythm
• Data links to directly to patient records in EMIS and SystmOne
• Minimum space required for kiosk is 1350mm
• Kiosk is supplied with a foldable privacy screen which extends to 2070mm
• Staff training on day of installation, remote and onsite support
]]> 2022-08-31 08:29:17 UTC https://padlet.com/ParticipationTeam/DigitalFirst/wish/2277435606 Benefits: cazevans https://padlet.com/ParticipationTeam/DigitalFirst/wish/2277438127 •A Health Kiosk can offer cost & time saving
•Reduce clinician time, improved patient flow, frees up appointments for other patients
•Empower patients
•No appointment is required
•Enables collection of QoF related data
•Available Health Questionnaires, care pathways
]]> 2022-08-31 08:32:01 UTC https://padlet.com/ParticipationTeam/DigitalFirst/wish/2277438127 Digital Health Kiosks: cazevans https://padlet.com/ParticipationTeam/DigitalFirst/wish/2277442006 Installed in GP waiting rooms to be used by patients. Patients can take standard health checks along with vital signs readings (blood pressure, BMI etc.).  Promotes patient autonomy and choice. ]]> 2022-08-31 08:36:41 UTC https://padlet.com/ParticipationTeam/DigitalFirst/wish/2277442006 What is an eHub? cazevans https://padlet.com/ParticipationTeam/DigitalFirst/wish/2277443395 An eHub is a team of admin and clinical staff, employed by a group of practices to manage online consultations/enquiries.]]> 2022-08-31 08:38:27 UTC https://padlet.com/ParticipationTeam/DigitalFirst/wish/2277443395 What are the benefits? cazevans https://padlet.com/ParticipationTeam/DigitalFirst/wish/2277443897 • Submitting online consultations offers patients convenience
• Increased availability of practice staff to support patients via traditional routes
• Improved patient access and response time
• Promotes ‘right place, right person’ by directing to appropriate service
]]> 2022-08-31 08:39:02 UTC https://padlet.com/ParticipationTeam/DigitalFirst/wish/2277443897 eHubs in Sussex cazevans https://padlet.com/ParticipationTeam/DigitalFirst/wish/2277447006 There are three different models currently being trialled in Sussex across 13 eHubs, covering 1 million patients.
  1. eHub First Model: An online consultation will be reviewed by the eHub team first, where a team of clinical and administrative staff will direct the consultation to an appropriate outcome.
  2. Practice First Model: An online consultation is reviewed by the individual practice first and then filtered to the eHub team as appropriate, along with other administration and/or clinical tasks depending on capacity in the individual practices.
  3. Administration Hub Model: A team of administrators across a PCN are linked up digitally with a group of practices to support signposting and patient services remotely in order to improve patient access and support practice resilience. Their role is to process and complete tasks for each practice the hub is supporting. Precisely which tasks is determined by the specific needs of each practice and patients on the day.
]]> 2022-08-31 08:42:52 UTC https://padlet.com/ParticipationTeam/DigitalFirst/wish/2277447006 What is Community Pharmacist Consultation Service (CPCS)? cazevans https://padlet.com/ParticipationTeam/DigitalFirst/wish/2277501009 NHS CPCS is a Community Pharmacist led clinical service. Community Pharmacy has been managing referrals from NHS 111 since 2019. Following a national pilot in November 2020, the NHS CPCS pathway is now national, and GP practices are able to send referrals for minor illness conditions. 

Practices can screen patients using their existing screening capabilities, streaming protocols they have in place or the inbuilt screening questions in the electronic referral to the Community Pharmacy. When the referral is received, the Pharmacist will carry out a consultation with the patient which can include advice or purchase of an over the counter (OTC) medicine.

If following the consultation, the patient needs to be escalated or referred to another healthcare setting then the pharmacist can arrange this. A consultation summary is sent to the patient’s registered practice. 
]]> 2022-08-31 09:52:20 UTC https://padlet.com/ParticipationTeam/DigitalFirst/wish/2277501009 What are the benefits to patients? cazevans https://padlet.com/ParticipationTeam/DigitalFirst/wish/2277501166
  • A same day consultation with an NHS community pharmacist (if referred before 4pm), releasing GP capacity for higher acuity patients
  • Community Pharmacists are experts in medicines and managing minor illnesses (around 90% of patients during the pilots had their issues successfully dealt with by a Community Pharmacist)
  • Increased patient awareness of the role of Community Pharmacy – ‘first port of call’ for minor illnesses
  • Encourages self-care
  • Improved same-day access for patients – during the pilots, 86% of patients took up of the offer with high satisfaction ratings
  • Community pharmacies tend to have broader opening hours and are often more convenient to access than GP practice

    • ]]>     2022-08-31 09:52:35 UTC https://padlet.com/ParticipationTeam/DigitalFirst/wish/2277501166     How is Proxy Access set up? cazevans https://padlet.com/ParticipationTeam/DigitalFirst/wish/2277570998 Proxy Access can be set up in 13 steps, split between the GP practice and the care home:
    1. Completion of the Data Security and Protection Toolkit to ‘Approaching Standards’
    2. Care home staff to be set up and using NHSmail
    3. GP practice and care home to set up Data Sharing Agreement (if required – guidance needed)
    4. Care home to inform Pharmacy and care home staff of the proposed changes
    5. Care home to inform residents in writing of the proposed changes
    6. Care home to obtain consent from each resident and send to GP practice
    7. Care home to complete request forms for each member of staff requiring access
    8. GP Practice to review consent forms and staff request forms
    9. GP Practice to set up proxy access once consent forms received for each resident
    10. Care home staff to verify their proxy access accounts
    11. Care home staff to order residents’ medication online via proxy access
    12. GP practice to process online medication requests
    13. GP practice and care home to review staff proxy access rights
    ]]>     2022-08-31 11:30:45 UTC https://padlet.com/ParticipationTeam/DigitalFirst/wish/2277570998     What are the benefits? cazevans https://padlet.com/ParticipationTeam/DigitalFirst/wish/2277572145
  • An audit trail is kept in the GP system when a proxy accesses a patient’s record. For repeat prescriptions It records:
  • who accessed the record and when
  • what medication was ordered
  • who authorised or rejected the request and when.
  • Fewer risks and issues associated with ordering, issuing, collecting, and dispensing repeat medications
  • Fewer errors and queries (e.g. missing items, what has been ordered/collected from pharmacy)
  • Improved clinical safety
  • Easier and faster access, as care home staff can order at any time of the day or night
  • Improved data security due to care home staff have their own username and password, which also saves time
  • Better communications and working relationships between all

    • ]]>     2022-08-31 11:32:12 UTC https://padlet.com/ParticipationTeam/DigitalFirst/wish/2277572145     What is Proxy Access for Repeat Medication Ordering in Care Homes? cazevans https://padlet.com/ParticipationTeam/DigitalFirst/wish/2277572592 Proxy access for repeat medication ordering in care homes was developed to allow selected care home to access and manage parts of their residents GP online services account. The ‘proxy’ (care home staff member) is given their own online access account (rather than using the patient’s login details). 

    GP practices can set up proxy access to order repeat medications only, meaning that care home staff can’t see anything else in the record. If, however, a resident does not want care home staff to have proxy access to any part of their record, including repeat medication, the care home must continue using a paper-based process.
    ]]>     2022-08-31 11:32:50 UTC https://padlet.com/ParticipationTeam/DigitalFirst/wish/2277572592     People Participation Team Padlet Index ParticipationTeam https://padlet.com/ParticipationTeam/DigitalFirst/wish/2296136118 Page 1 Participation Information
    Page 2 Participation Opportunities 
    Page 3 Participation Workshop
    Page 4 Peer Support
    Page 5 Sussex Recovery College      
    Page 6 Sussex Health Care Partnership                           
    Page 7 Arts & Health - Make Your Mark
    Page 8 My Miniature Art Gallery
    Page 9 Participation Networks  
    Page 10 Brighton & Hove - Working Together Group
    Page 11 West Sussex - Working Together Groups
    Page 12 Trust Membership
    Page 13 NHS Sussex Digital First
    Page 14 Cost Of Living Support
    Page 15 Neurodevelopmental Participation 
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