https://padlet.com/josie_bailey96/nz4wevxenywr Main themes and issues relating to the service en-us 2016-11-07 23:09:38 UTC 2023-06-17 02:07:53 UTC hello@padlet.com josie_bailey96 https://padlet.com/josie_bailey96/nz4wevxenywr/wish/135964382 Walsall NHS Trust are the only provider of NHS acute care in the area, providing community and general hospital services to the population of Walsall and the surrounding areas and catering to the needs of approximately 260,000 service users annually.]]> 2016-11-07 23:12:08 UTC https://padlet.com/josie_bailey96/nz4wevxenywr/wish/135964382 josie_bailey96 https://padlet.com/josie_bailey96/nz4wevxenywr/wish/135964679 2016-11-07 23:15:08 UTC https://padlet.com/josie_bailey96/nz4wevxenywr/wish/135964679 josie_bailey96 https://padlet.com/josie_bailey96/nz4wevxenywr/wish/135969551 2016-11-08 00:04:59 UTC https://padlet.com/josie_bailey96/nz4wevxenywr/wish/135969551 josie_bailey96 https://padlet.com/josie_bailey96/nz4wevxenywr/wish/135969645 Maternity services had multiple issues with staffing, delivery of care and treatment and people were at high risk of avoidable harm. The service had limited capacity and staffing resources which impacted negatively on patient experience and compromised patient safety 

Staff were caring and compassionate towards patients and their relatives. We did however see that in both ED and Maternity the excessive workload led to the standards of caring falling below that we would expect. Patient’s dignity and privacy was largely ensured and we saw many examples of good care across the trust from staff at all levels. 

The culture of the trust was described by many staff as poor. Morale was low across many wards and departments and we heard examples of senior managers and in some cases executive members taking a heavy handed approach to problem solving. Despite ‘low morale’ staff demonstrated a positive approach to patient care and a genuine compassion to deliver the best care possible. ]]> 2016-11-08 00:06:23 UTC https://padlet.com/josie_bailey96/nz4wevxenywr/wish/135969645 josie_bailey96 https://padlet.com/josie_bailey96/nz4wevxenywr/wish/135969679 Quality report about Walsall Healthcare NHS Trust.]]> 2016-11-08 00:06:53 UTC https://padlet.com/josie_bailey96/nz4wevxenywr/wish/135969679 josie_bailey96 https://padlet.com/josie_bailey96/nz4wevxenywr/wish/135970654 2016-11-08 00:18:10 UTC https://padlet.com/josie_bailey96/nz4wevxenywr/wish/135970654 josie_bailey96 https://padlet.com/josie_bailey96/nz4wevxenywr/wish/135971491 2016-11-08 00:27:36 UTC https://padlet.com/josie_bailey96/nz4wevxenywr/wish/135971491