Contingency Planning by https://padlet.com/papihaj/contingencyplanning en-us 2016-12-14 17:12:23 UTC 2016-12-14 19:14:07 UTC hello@padlet.com - customers will stay cautious of the company ( for future products) https://padlet.com/papihaj/contingencyplanning/wish/143701459 - ]]> 2016-12-14 19:04:13 UTC https://padlet.com/papihaj/contingencyplanning/wish/143701459 - make customers feel less valuable https://padlet.com/papihaj/contingencyplanning/wish/143701584 ( because SAMSUNG rushed production in order to release products before Apple just to get competitive adv. and to increase profitability, but they did not consider value of customers, causing the customer's phone to explode )]]> 2016-12-14 19:04:37 UTC https://padlet.com/papihaj/contingencyplanning/wish/143701584 - speed that they responded to consumers https://padlet.com/papihaj/contingencyplanning/wish/143702002 2016-12-14 19:06:03 UTC https://padlet.com/papihaj/contingencyplanning/wish/143702002 - carriers recollected https://padlet.com/papihaj/contingencyplanning/wish/143702342 2016-12-14 19:07:18 UTC https://padlet.com/papihaj/contingencyplanning/wish/143702342 Tried gaining competitive advantage, makes customers lose interest in company https://padlet.com/papihaj/contingencyplanning/wish/143702468 2016-12-14 19:07:44 UTC https://padlet.com/papihaj/contingencyplanning/wish/143702468 DIdnt stop fina https://padlet.com/papihaj/contingencyplanning/wish/143702658 2016-12-14 19:08:12 UTC https://padlet.com/papihaj/contingencyplanning/wish/143702658 https://padlet.com/papihaj/contingencyplanning/wish/143702846 Apologize, send some compensation packages to families who complained

]]> 2016-12-14 19:08:47 UTC https://padlet.com/papihaj/contingencyplanning/wish/143702846 People bought samsung for the prestige, but if the company image/ brand image goes down, then their prestige also goes down https://padlet.com/papihaj/contingencyplanning/wish/143703079 2016-12-14 19:09:28 UTC https://padlet.com/papihaj/contingencyplanning/wish/143703079 https://padlet.com/papihaj/contingencyplanning/wish/143703163 Increase CSR, fund tech clubs at schools, used/damaged electronics drive
Cradle to cradle, recycling


]]> 2016-12-14 19:09:46 UTC https://padlet.com/papihaj/contingencyplanning/wish/143703163 Preventive Measures https://padlet.com/papihaj/contingencyplanning/wish/143703179 - Implement quality assurance 
- Extreme condition testing 
- Transparency with suppliers
- Have CSR to first improve brand image  

]]> 2016-12-14 19:09:49 UTC https://padlet.com/papihaj/contingencyplanning/wish/143703179 REBRANDING https://padlet.com/papihaj/contingencyplanning/wish/143703384 Re-brand the note, change the name.]]> 2016-12-14 19:10:23 UTC https://padlet.com/papihaj/contingencyplanning/wish/143703384 https://padlet.com/papihaj/contingencyplanning/wish/143703924 Make light of the situation and use this when marketing to show consumers that they have nothing to worry about and that they accept their mistakes]]> 2016-12-14 19:11:50 UTC https://padlet.com/papihaj/contingencyplanning/wish/143703924 Due Diligence https://padlet.com/papihaj/contingencyplanning/wish/143704537 SAMSUNG did not make sure their suppliers met acceptable quality ]]> 2016-12-14 19:13:06 UTC https://padlet.com/papihaj/contingencyplanning/wish/143704537 https://padlet.com/papihaj/contingencyplanning/wish/143704557 Show their communication and transparency to their consumers through social media ]]> 2016-12-14 19:13:09 UTC https://padlet.com/papihaj/contingencyplanning/wish/143704557