HCI gulfs by Mercy Kissi

✅Alibaba's smaller gulf of execution

mercydarfour06 — 2025-02-05 04:26:20 UTC

Alibaba is another online shopping platform which in contrast to Jiji’s messaging system allows users to reply to messages directly from the notification bar, aligning with user expectations for messaging systems.✅

Users can reply suppliers right from their notification bar as is expected of messaging systems. They could "mark as read" as without having to move to the app.💯

📍Jiji's large gulf of execution

mercydarfour06 — 2025-02-05 04:41:39 UTC

Jiji is an online shopping platform.

The messaging system of Jiji creates a large gulf of execution as users expect to reply from the notification bar, but the app forces them to open it instead. This reduces efficiency, increases frustration, and disrupts workflow.

Users are directed to the app whenever there's a message that needs to be attended to. This is so unlike other messaging systems.