UCS 1363 PROFESSIONAL ENGLISH ID02 by Riza https://padlet.com/monshz73/PEid02 Made with determination en-us 2022-02-14 08:00:09 UTC 2025-09-24 15:15:50 UTC hello@padlet.com SCHEME OF WORK monshz73 https://padlet.com/monshz73/PEid02/wish/2045674740 2022-02-14 08:00:09 UTC https://padlet.com/monshz73/PEid02/wish/2045674740 COMMUNICATION monshz73 https://padlet.com/monshz73/PEid02/wish/2045674742 This chapter is focusing on communication. Can people be successful at work if they are only proficient and skillful in their technical areas of expertise? 

Question:
1. What is small talk?
2. What are safe topics for small talk at the workplace? Provide examples.

]]> 2022-02-14 08:00:09 UTC https://padlet.com/monshz73/PEid02/wish/2045674742 10 ways to have a better conversation. monshz73 https://padlet.com/monshz73/PEid02/wish/2045674743 2022-02-14 08:00:09 UTC https://padlet.com/monshz73/PEid02/wish/2045674743 haziqzaini29 https://padlet.com/monshz73/PEid02/wish/2052362857 Table 1:
1. Meals
2. Family Matters
3. Movies 
4. Experience 
5. Profession
6. Sports
7. Travelling 
8. Event 
9. Parking
10. Smoking Area

]]> 2022-02-17 03:46:46 UTC https://padlet.com/monshz73/PEid02/wish/2052362857 Group 1 https://padlet.com/monshz73/PEid02/wish/2052369956 1. Working experience - asking their experience so far in the company and about the workload that is handle by the department which is something that quite common done with senior manager or co-worker.

2. Health and safety - Because employees should be aware of how the day's work will be completed, who is responsible for what, and the overall safety procedures. 

3. Food - It is one of the best small talk topics, since almost everyone loves to eat. Ask which restaurants they’d recommend and the dishes you should order.

4. Weather or the traffic - As a conversation starter with a little creativity can spark engaging discussion.

5. Talk about the weekends - We can ask what they do in the weekend, where did they go in the weekend and what are usually routines that they do in the weekend.





]]> 2022-02-17 03:52:17 UTC https://padlet.com/monshz73/PEid02/wish/2052369956 Break Group 3: https://padlet.com/monshz73/PEid02/wish/2052371642 1. How's your weekend?
2. What do you want to eat for lunch?
3. How's the traffic?
4. How are you today?
5. How are you liking the weather today?
6. Any plans after work?
7. What are your hobbies?
8. Where do you usually buy your office supplies from?
9. Any recommendations on what I should get for my friend's birthday?]]> 2022-02-17 03:53:36 UTC https://padlet.com/monshz73/PEid02/wish/2052371642 Break group 2 https://padlet.com/monshz73/PEid02/wish/2052373229 1.What did you do in your last job?
2. About current situation for example about the weather this morning. Maybe number of cases of covid-19.
3. vacation or weekend trips
4. what's the funniest thing that's ever happened to you here?
5. how do you get free shipping shopping in lazada
6. Latest show in netflix or tv
7. What you have for you dinners yesterday?
8. have you take your vaccination
9 do you think we got to celebrate raya this year
10. quarantine experiences of close contacts of Covid-19


]]> 2022-02-17 03:54:56 UTC https://padlet.com/monshz73/PEid02/wish/2052373229 SMALL TALK https://padlet.com/monshz73/PEid02/wish/2052376048 SAFE TOPICS
1) Traffic jam
2) Today’s weather
3) Daily covid-19 cases
4) Breakfast and Lunch (what are you having)
5) Previous workplace


]]> 2022-02-17 03:57:27 UTC https://padlet.com/monshz73/PEid02/wish/2052376048 Irdina,Syazmein,Karmila syazmein09 https://padlet.com/monshz73/PEid02/wish/2052376939 1. Staycation 
2. Food 
3. Entertainment (depends) 
4. Wedding 
5. Party
6. Sight seeing
7. Games
8. Situation at Offices]]> 2022-02-17 03:58:12 UTC https://padlet.com/monshz73/PEid02/wish/2052376939 Break group 4 https://padlet.com/monshz73/PEid02/wish/2052384803 1) Food is one of the best small talk topics, since almost everyone loves to eat. Nearly everyone consumes fast food. Fast food is popular because the food is inexpensive, convenient, also tastes good. For example, Mc Donald and KFC

2) Up-to-date on news or topics that relevant on to the department or industry. For example salaries and annual leaves.

]]> 2022-02-17 04:04:35 UTC https://padlet.com/monshz73/PEid02/wish/2052384803 INTRODUCTION TO COMMUNICATION monshz73 https://padlet.com/monshz73/PEid02/wish/2058429772 2022-02-21 09:28:25 UTC https://padlet.com/monshz73/PEid02/wish/2058429772 What You Didn’t Know About Fresh Graduate Unemployment in Malaysia monshz73 https://padlet.com/monshz73/PEid02/wish/2058429956 2022-02-21 09:28:33 UTC https://padlet.com/monshz73/PEid02/wish/2058429956 BARRIERS TO COMMUNICATION monshz73 https://padlet.com/monshz73/PEid02/wish/2058430096 There are a few barriers when it comes to communication:
a) Semantic barrier
b) Cultural barrier
c) Physical barrier
d) Psychological barrier
e) Physiological barrier
f) Perception barrier]]> 2022-02-21 09:28:39 UTC https://padlet.com/monshz73/PEid02/wish/2058430096 Factors from Personal Characteristics farisazlin https://padlet.com/monshz73/PEid02/wish/2059602929 Group Members: (Room 3)
1. Faris Azlin
2. Ikhmal Fikry
3. Ainaa Farzana
4. Aishah Farhah
5. Syafiq Adha
6. Suffiah Shapiro
7. Shangkari Shankar

Group Answers:

1) Emotion
- Personally, when it comes to communicating with other, if one tends to use their emotions, they are actually being genuine to their feelings committing to the conversation. Thus, it would definitely create a much more meaningful talks amongst each other.

2) Experience
- In a group of people who are conversing, sharing each and every one of their experiences in life is definitely a good way to keep the conversation going. It also let everyone voice out their opinions and start exchanging ideas.

3) Education Background
- When it comes to communicating with others, it would be best if we knew an indicator on the other person’s educational background. This is to avoid any kind of misunderstandings during the conversation itself.]]> 2022-02-22 01:25:21 UTC https://padlet.com/monshz73/PEid02/wish/2059602929 BREAK ROOM 5 https://padlet.com/monshz73/PEid02/wish/2059604546 Age - level maturity where we can have a respectful and polite conversation with older people compare with people in our  own age group  

Education background -  Can have better conversation when talk about things that within their studies 

Experience - boost confidence level when initiating a conversation



]]> 2022-02-22 01:26:44 UTC https://padlet.com/monshz73/PEid02/wish/2059604546 GROUP 2 https://padlet.com/monshz73/PEid02/wish/2059605772 Nadzrin 
Irsyad 
Thanuja
Aisyah
Amirul
Luqman 
Faris

1. Age - As we grow older we learn how to communicate in a more respectful way. Moreover,  A person's age can be predicted with fair accuracy by speech characteristics including voice tremor, pitch, speaking rate, loudness, and fluency. When we were younger sometimes we simply talk without thinking that it would affect someone's feelings. As we grow older we become more mature. 

2. Family background - Basically, children learn from what they see, hear and feel. For an example, by influencing a child, you build their self-concept, self esteem, and verbal skills that are necessary to be able to communicate effectively.

3. Experience - A person's past experience plays a big role in shaping their perception of communication.  Past experiences can include anything from someone's childhood to something they did last week. Throughout life people encounter experiences that leave them with either negative or positive impressions, which form their attitudes and opinions of what they see in the world. One's past experience may be the reason why the act the way they act, do the things they did.]]> 2022-02-22 01:27:43 UTC https://padlet.com/monshz73/PEid02/wish/2059605772 3 Factors from personal Characteristics https://padlet.com/monshz73/PEid02/wish/2059607093 1. KANAGESH 
2. SANTHIYA
3. TASEETHA
4. EFY
5. VITHYAA
6. DHARSHINI
7. RAVIEN 


1.Age : makes a difference because certain people developed mentally at different rates. It takes a certain amount of maturity in the brain for two people to communicate on the same 'wavelength'. Also some younger service users may find it harder to communicate with a older service user as they could feel intimidated or worried that the older service user may judge, this is also the same for an older service user talking to a younger service user.

2. Gender affects communication because men and women think differently although there are times when they can be perfectly in tune with one another. Also women and/or men may find it hard to communicate with the opposite gender, or they may even find it hard to communicate with the same sex. This could be to do with issues or experience which they have had in the past.

3.Education Background: Good education provides a student with ample exposure to use of good language. Definitely this reflects in that person’s communication style as most of our linguistic habits are internalized almost unconsciously. As a person gets to listen to use of good language, is encouraged to read good books and participate in different discussions and other such activities, his communication skills develop automatically.]]> 2022-02-22 01:28:49 UTC https://padlet.com/monshz73/PEid02/wish/2059607093 GROUP 1 https://padlet.com/monshz73/PEid02/wish/2059617304 SUFINA,IRDINA , KARMILA ,JOHANNA ,HAZIQAH , ANISAH ,IRFAN , SYAZMEIN , DANIAL


Experience 
-adventurous person usually does extreme activities because they crave the adrenaline rush. They test the boundaries in their workplace , relationship , travelling or even gambling out of luck. For example , a wanderlust person likes skiing in Switzerland when other people normally would stroll in the city. 
- Some people have different point of view about gambling. There are risk-averse and risk tolerant people. At a point , an expert gambler may take a calculated risk and still loses his/her bet but a random person who try it for fun hit the jackpot. The ecstasy is immeasurable so people must be open-minded when it comes to game of luck cuz anything is possible and plausible.
- Experience can also change a person's perception of certain topics therefore it affects and influences conversation.

AGE has an effect in conjunction with other factors that overlap and interact. 
-A younger person may be less inclined to be assertive when speaking with an older person, but that might also be due to their culture.
-An older person may struggle to understand serious or sarcastic intention in how a younger person communicates,

Emotions 
- influences the tone and flow of the conversation
- being too emotional can stir the main purpose of conversation especially in a professional setting 
- in a light-hearted conversation, emotions can make you seem to be bias on a different concern that it turns the main objective away from the topic being conversed 
- people tend to make mistakes in conversation when the emotions take over as words can be hurtful. 
-people could give out sympathy and empathy when they let out their emotions as to seek help


]]> 2022-02-22 01:36:56 UTC https://padlet.com/monshz73/PEid02/wish/2059617304 ASSIGNMENT INSTRUCTION monshz73 https://padlet.com/monshz73/PEid02/wish/2063732152 2022-02-24 02:21:31 UTC https://padlet.com/monshz73/PEid02/wish/2063732152 ASSIGNMENT RUBRICS monshz73 https://padlet.com/monshz73/PEid02/wish/2063732850 2022-02-24 02:22:06 UTC https://padlet.com/monshz73/PEid02/wish/2063732850 PROFESSIONAL COMMUNICATION AT THE WORKPLACE monshz73 https://padlet.com/monshz73/PEid02/wish/2068720542 2022-02-28 02:47:16 UTC https://padlet.com/monshz73/PEid02/wish/2068720542 WORKPLACE COMMUNICATION monshz73 https://padlet.com/monshz73/PEid02/wish/2068720719 2022-02-28 02:47:23 UTC https://padlet.com/monshz73/PEid02/wish/2068720719 TASK FOR THE DAY monshz73 https://padlet.com/monshz73/PEid02/wish/2070486693 Please watch the video on Workplace Communication.            1.  What is workplace communication?
2. What can be considered as effective workplace communication?
3. Identify the advantages & disadvantages of workplace communication. ]]> 2022-03-01 00:17:37 UTC https://padlet.com/monshz73/PEid02/wish/2070486693 GROUP 1 SASHIDHARAN https://padlet.com/monshz73/PEid02/wish/2070551116 Question 2 Answer 
Provide clear information - should provide clear and accurate information it can avoid confusion within the work place

Refrain from gossip -  listen and smile, and get back to work. Gossiping gives people a negative impression of you and can cause problems down the line. Gossip also gets in the way of effective workplace communication because it has a negative impact on relationships with co-workers.

Talk face-to-face - Perhaps the most tried and true way to avoid miscommunication is to talk face-to-face. If your team is virtual speaking via video conferencing also works. Face-to-face communication is particularly important if you know a conversation is going to be hard. Tone can be difficult to communicate through writing so ideally, you want your team member to be able to see your facial expressions and body language.

Question 3 Answer
Advantages
1. workplace communication improves worker productivity
2. workplace communication can increase employee job satisfaction
3. workplace communication can also have a positive effect on absenteeism and turnover rates

Disadvantages
1. workplace communication can lead to the 'snowball effect' in worker actions
2.  workplace communication can lead to worker burn-out or information overload]]> 2022-03-01 01:15:34 UTC https://padlet.com/monshz73/PEid02/wish/2070551116 Group 3 https://padlet.com/monshz73/PEid02/wish/2070556561 Kanagesh
Vithyaa
Taseetha
Santhiya
Dharshini

1. What is workplace communication?
- transmitting of information between one person or group or one group organization.

2. What can be considered as effective workplace communication?
- Utilising communication to increase worker productivity and job satisfaction and lower absenteeism and job turnover.

3. Identify the advantages & disadvantages of workplace communication.
  • Advantages
- Workplace communication improves worker productivity.
- Workplace communication can increase employee job satisfaction.
  • Disadvantages
- Workplace communication can lead to the snowball effect in workers action.
- Workplace communication can lead to worker burn out or information overload.
]]> 2022-03-01 01:20:19 UTC https://padlet.com/monshz73/PEid02/wish/2070556561 https://padlet.com/monshz73/PEid02/wish/2070560803 Efy
Anisah
Arinah
Shangkari
Nasrin

2. What can be considered as effective workplace communication?
Clarity is one of quality to effective workplace communication. This occurs when the message gets across to the other person. Completeness is also one of the qualities. Communication in workplace can be considered as complete when the right person received the messages that the person intended to share with.

3. Identify the advantages & disadvantages of workplace communication.
  • Advantages
1.Improve worker productivity
2. Increase employee job satisfaction
3. Positive effect on absenteeism and turnover rates

  • Disadvantages
1.lead to snowball effect in worker affect
2.lead to worker burnout or information overload

]]> 2022-03-01 01:23:48 UTC https://padlet.com/monshz73/PEid02/wish/2070560803 https://padlet.com/monshz73/PEid02/wish/2070562739 Irsyad 
Ravien
Thanuja
Nursyafiqah 
Nabilah

Question 1
Workplace communication is the transmitting of information between one person/group and another person/group in an organization. For an example emails, text messages, voicemails, notes.

Question 2 
1.Have an open communication policy in on organization.

2.Downward communication should be used to inform and educate employees on corporate news and events and to combat rumors and problems

3.Upward communication should be allowed by management so employees can ask questions, submit suggestions and offer different points of view.

Question 3 
Advantages   
                                                                                 
1.Workplace communication improves worker productivity      

2.Workplace communication can increase employee job satisfaction                                

3.Workplace communication can also have a positive effect on absenteeism and turnover rates 
                            
Disadvantages                                                                                                                   
1.Workplace communication can lead to the 'snowball effect' in worker actions                  

2.Workplace communication can lead to worker burn-out or information overload]]> 2022-03-01 01:25:17 UTC https://padlet.com/monshz73/PEid02/wish/2070562739 Class Task (1/3) https://padlet.com/monshz73/PEid02/wish/2070563360 Group Members:
1) Faris bin Azlin
2) Ikhmal Fikry bin Mohamad Rafee
3) Faris Irfan bin Badrul Syahfendy
4) Muhammad Harith bin Zaini
5) Aishah Farhah binti Ahmad Mazli
6) Ainaa Farzana binti Mohd Nahar]]> 2022-03-01 01:25:49 UTC https://padlet.com/monshz73/PEid02/wish/2070563360 haziqahumairah12 https://padlet.com/monshz73/PEid02/wish/2070567703 GROUP 4 
MUHAMMAD DANIAL HAIQAL BIN RAJMAN 
HAZIQAH UMAIRAH BINTI ZOLKARNAIN 
ADIB IMRAN BIN SHAFII 
JOHANNA JASMIN BINTI ABDUL MANAF 
NADIRATUL SYAKILA BINTI WAHID 
HASIF ISKANDAR BIN ABDUL AZIZ


1. What is workplace
communication?
Transmitting of information between one person or group and another person or group in an organization such as emails, text messages, voicemails, notes, etc.

2. What can be considered as
effective workplace
communication?
It can be considered as effective workplace communication when it can motivate employees, increase productivity of employees and decrease absenteeism and turnover.

3. Identify the advantages &
disadvantages of workplace
communication.
ADVANTAGES:
a) Workplace communication improves worker productivity
b) Workplace communication can increase employee job satisfaction
c) Workplace communication can also have a positive effect on absenteeism and turnover rates

DISADVANTAGES: 
a) Workplace communication can lead to the 'snowball effect' in worker actions
b) Workplace communication can lead to worker burn-out or information overload
]]> 2022-03-01 01:29:18 UTC https://padlet.com/monshz73/PEid02/wish/2070567703 OFFICE CONVERSATION https://padlet.com/monshz73/PEid02/wish/2070570941 Group members:
1. Iyzairil Nasyriq Bin Ibrahim Samsi
2. Irdina Hanni binti Khairil Azhan 
3. Karmila binti Zulkarnain  
4. Irfan Aqil b Nasri 
5. Sufina Salleh
6. Faris Amin
       
1.  What is workplace communication? :
Workplace communication is the transmition of information between a person , group and an organisation. The medium used for this communication are emails , text messages, notes and memos. 

2. What can be considered as effective workplace communication? :
- Smooth upward and downward information makes employees feel secure and make the company be able to survive with time.  
- if the direction or effect of communication brings positive impact like motivating stuffs to do the same work together or to have strong camaraderie , then it is effective. It can be seen from the actions and products produced by the employees. 
- Strategize a solution to a problem and appoint a person based on their skills for a task. Then communicate your specifications according to the sequence. 
-Employees have feeling secure that they're receiving truthful and updated information from their superiors superiors. 
-Should the mission is carried out secretively, ask coveted questions to your opponent .The other teammates should understand where the conversation is going and what their teammates are trying to lure (important information) .Deductive question shall ensue and the group must pretend like they do it out of curiosity rather than spying.


3. Identify the advantages & disadvantages of workplace communication.
Advantages
- improves worker productivity
- increase employee job satisfaction. 
- a positive effect on absenteeism and turnover rates. 

Disadvantages
- can lead to the 'snowball effect' in worker's actions. when an employee quits, the workers who share the same sentiment, might quit as well. 
- information overload, can overwhelm, cause burn out and slow the employee's productivity]]> 2022-03-01 01:32:08 UTC https://padlet.com/monshz73/PEid02/wish/2070570941 https://padlet.com/monshz73/PEid02/wish/2070589505
FARHANIM NABILA BINTI GHAZALI
TENGKU SYARIFAH NAJIHA BINTI MOHD HAFLAN
NURBALQIS BINTI NORSAIDY
MOHAMAD AFIQ IKHWAN BIN AHMAD
ANGESHWARAN A/L PARUMAH

1.  What is workplace communication?
Transmitting of information between one person or group and another person or group on an organization.
It is vital to an organization's ability to be productive and operate smoothly.

2. What can be considered as effective workplace communication?

Communication help us on reduced misunderstanding since we need to communicate with colleagues at workplace. Thus, it can increase productivity at the workplace and reduced absenteeism and turnover.

3. Identify the advantages & disadvantages of workplace communication
Advantages;
1. workplace communication improves worker productivity
2. workplace communication can increase employee job satisfaction
3. workplace communication can also have a positive effect on absenteeism and turnover rates

Disadvantages;
1. workplace communication can lead to the 'snowball effect' in worker actions
2.  workplace communication can lead to worker burn-out or information overload
]]> 2022-03-01 01:48:09 UTC https://padlet.com/monshz73/PEid02/wish/2070589505 GROUP 10 aisha_azam https://padlet.com/monshz73/PEid02/wish/2074231639
  • Umesh A/L Sivalingam
  • Siti Nur Aishah Binti Mohd Azam Shah
  • Amirul Ariffin Bin Ahmad Aminuddin
  • Ahmad Nadzrin Bin Roslan
  • Muhammad Luqman Bin Md Sarip
  • Sarvambigai A/P Paramesivan

    • 1.  What is workplace communication?
    • Workplace communication is a transmitting of information between one person/group and another person/group in an organization which can include emails, text messages, voicemails, notes and more. It is vital to an organization's ability to be productive and operate smoothly.

    2. What can be considered as effective workplace communication?
    • To consider a place that has effective workplace communication is to be in a place where information is exchange clearly whether it is non verbal or verbal. In today’s society, with the pandemic becoming an endemic. An effective workplace is via Zoom, Meet, Teams or Discord. Having these modes of communication will have the same impact as being in the same room with other colleagues.
    • Also, by having an open communications policy. For example, downward communication should be used to inform and educate employees on news or events and to combat rumors or problems. Meanwhile, upward communication should be allowed by management so employees can ask questions, submit suggestions and offer different point of view.

    3. Identify the advantages & disadvantages of workplace communication.
    ADVANTAGES: 
    • Workplace communication improves worker productivity.
    • Workplace communication can increase employee job satisfaction (upward & downward communication)
    • Workplace communication can also have a positive effect on absenteeism & turnover rates.
    DISADVANTAGES:
    • Workplace communication can lead to the 'snowball effect' in worker actions.
    • Workplace communication can lead to worker burn-out or information overload.
    ]]>     2022-03-02 19:00:02 UTC https://padlet.com/monshz73/PEid02/wish/2074231639     VERBAL COMMUNICATION - 'I' STATEMENT ACTIVITY monshz73 https://padlet.com/monshz73/PEid02/wish/2074807949 2022-03-03 02:02:47 UTC https://padlet.com/monshz73/PEid02/wish/2074807949 INTERPERSONAL SKILLS IN THE WORKPLACE monshz73 https://padlet.com/monshz73/PEid02/wish/2080767957 2022-03-07 03:56:00 UTC https://padlet.com/monshz73/PEid02/wish/2080767957 INTERPERSONAL SKILLS monshz73 https://padlet.com/monshz73/PEid02/wish/2080768141 2022-03-07 03:56:07 UTC https://padlet.com/monshz73/PEid02/wish/2080768141 INTERPERSONAL SKILLS monshz73 https://padlet.com/monshz73/PEid02/wish/2080768277 - Strong interpersonal skills will enable you to talk to and work with all types of people, including managers, coworkers, and customers. 
     -It helps you to develop relationships with people. Strong relationships with the people you work with will help you succeed in the workplace. ]]>     2022-03-07 03:56:14 UTC https://padlet.com/monshz73/PEid02/wish/2080768277     CASE STUDY monshz73 https://padlet.com/monshz73/PEid02/wish/2099197090 2022-03-17 02:40:48 UTC https://padlet.com/monshz73/PEid02/wish/2099197090 Assertive Exercises monshz73 https://padlet.com/monshz73/PEid02/wish/2110953082 2022-03-24 02:32:32 UTC https://padlet.com/monshz73/PEid02/wish/2110953082 BUSINESS ETIQUETTE monshz73 https://padlet.com/monshz73/PEid02/wish/2118188099 2022-03-29 00:13:54 UTC https://padlet.com/monshz73/PEid02/wish/2118188099 BUSINESS ETIQUETTE monshz73 https://padlet.com/monshz73/PEid02/wish/2118188416 2022-03-29 00:14:07 UTC https://padlet.com/monshz73/PEid02/wish/2118188416 ACTIVITY monshz73 https://padlet.com/monshz73/PEid02/wish/2118188655 Covid 19 has changed the way we work. WFH has become the norm. However, as workers begin to return to the office, there are changes in the way we conduct ourselves professionally.

    Discuss with your group members on what can be considered as workplace etiquette for organisations in accordance with the new norm. 
    You may post your findings here.]]>     2022-03-29 00:14:14 UTC https://padlet.com/monshz73/PEid02/wish/2118188655     Case Study NO 1 (Group 5) farisazlin https://padlet.com/monshz73/PEid02/wish/2118309818 Introduction:
    - Interpersonal skills are the behaviors and tactics a person uses to interact with others effectively. In the business world, the term refers to an employee's ability to work well with others. Interpersonal skills range from communication and listening to attitude and deportment.
    - Communication skills are the abilities you use when giving and receiving different kinds of information. Some examples include communicating new ideas, feelings or even an update on your project. Communication skills involve listening, speaking, observing and empathising.

    About Mr Rizal:
    - Rizal is someone who excels at his job as a manager but lack of interpersonal skills
    - only been a couple of months in the company, and yet had shown excellent outputs for the company
    - does not have any friends from his working circle
    - had been alienated by his colleagues
    - Has issues with his communication skills
    - Quite dictating when it comes to work, and employees must comply with his orders only

    Issues Identification:
    - Rizal has problems when working and communicating with others
    - He can't seem to blend in with his peer colleagues
    - He tends to spend his time alone instead of discussing matters with his fellow colleagues
    - He expects everyone to obey his orders and also exceed his expectations
    - Has issues when it comes to presenting ideas to the team

    Suggested Solutions:
    1) Giving him advices on how important communication skills are
    - communicating with others carry along a lot of advantages
    ex: produces better results as a group, create a bond of friendship amongst team members, and reduces stress once you talk to someone about something
    - there's a saying where "two heads are better than one"

    2) Organize a small activity once a week for the team
    - this particular activity can involve mostly games with communication skills
    - Rizal might be awkward at first, however consistency is key to creating excellent results
    - can build relationship amongst team
    - there's a saying of "Practice makes Perfect"

    3) Explain the consequences of him not bringing a change to himself
    - Colleagues will gradually be annoyed of him, which results in a bad output of tasks
    - the presence of awkward atmosphere in the office
    - working environment will be demotivating
    - through giving examples and experiences, Rizal can then realize and bring himself to a change
    - this will allow him to further develop his communication skills

    Conclusion:
    Individuals can develop interpersonal skills by engaging in a variety of activities. To achieve organizational success, it is critical for any workplace to sustain optimism, productivity, and team chemistry. The development of needed interpersonal skills benefits every member of an organization. If you're a leader or an employer who notices that your employees lack this talent, there are techniques to develop your interpersonal abilities, which we just discussed.]]>     2022-03-29 01:31:15 UTC https://padlet.com/monshz73/PEid02/wish/2118309818     Case Study 3 - Group 3 https://padlet.com/monshz73/PEid02/wish/2118318356 a) Ask for more training on farming practices, cash handling, and how to provide customer service at the market.
    - Firstly, more training on farming practices, cash handling, and how to provide customer service at the market should be asked. The supervisors should give the initiative in helping the interns in order for them to train themselves and be better at their services. Courses, conferences and seminars could be made available so that they can help sharpen their skills. Most supervisors want you to succeed and continue to improve. This training will have a demonstrable, positive effect on the intern's employer, as well as on your personal development and job performance.

    b) Commit to doing better at the next market in a conversation with your supervisor. After the meeting, create a plan for how to do better in this job. Start enacting it.
    - Also, they can commit to doing better in the next market in a conversation with your supervisor. Asking the senior staff's help by listing down all the important ways in communicating better with customers. One way is to study the produce that was being sold and the farming practices and learn what customers want like, other products that can be purchased for meals.

    c) Ask the supervisor for some time to think and follow up on this conversation in the near future. After thinking, come prepared with concrete questions to ask about how to improve your work and observations to share. Ask to collaborate on an action plan and set goals for your performance.
    - The first thing the intern needs to determine is to set a goal for their work. Based on its type, they should build their work more competently. Goals that are set to improve work performance will increase the chances of customer satisfaction.

    d) Talk to others, such as friends, family, and colleagues about the internship to get advice on what you could do to improve your performance. Apply their advice when and where possible.
    - Advice given by experienced people can really improve performance.]]>     2022-03-29 01:36:46 UTC https://padlet.com/monshz73/PEid02/wish/2118318356     Group 4 - Case Study 4 https://padlet.com/monshz73/PEid02/wish/2118322471 Interpersonal skills involve: 
     ⁃ teamwork & leadership 
     ⁃ Conflict resolution 
     ⁃ Problem solving & decision making

    Issues:
     ⁃ Workload, need more worker
     ⁃ Limited budget
     ⁃ All of his departments were not working together well

    Solution:
     ⁃ Have a teamwork; and hire leader for one department. All department have a ability to work with others departments. For example; other department need to clean the mess that their department do.
     ⁃ Conflict resolution by working with others departments to resolve the conflict and disagreements in a positive way.
     ⁃ Problem solving & decision making; all departments need to work with others departments to identify, define and solve problems of workload so that Joe no need to hire more worker since they have a limited budget. 

    Conclusion:
    All departments must have one leader to represent as their departments and all department must have a good teamwork skills with other departments.]]>     2022-03-29 01:39:28 UTC https://padlet.com/monshz73/PEid02/wish/2118322471     group2-case study 2 https://padlet.com/monshz73/PEid02/wish/2118329329 Name:
    Angeshwaran
    Nurbalqis
    Farhanim Nabila
    Tengku Syarifah Najiha
    Mohamad Afiq Ikhwan

    how Aden turn this situation into an advantage?
    - when Aden join training program to become a leader, he can use it to develop his interpersonal skill such as problem solving, decision making, teamwork, effective communication and conflict resolution from the experienced worker.

    how can he become a good supervisor of his older and more experienced workers?
    - as he is the younger supervisor in the local manufacturer, he can be a good supervisor by hearing the opinion from senior staff instead of self decision making. sometime, by listening to their opinion it can develop strong relationship with all worker. 

    how can he better assure that he does not alienate his team members?
    - Never Talk Down To Your People.
    When the manager starts acting as if they're above the workforce, they're in trouble. A manager must focus on lifting people up and holding them accountable for their actions. The manager must not be above the rules either. They must set the pace and be the leader, even if that means taking responsibility for the actions of others on their team.

    Action:
    -observe the surrounding workplace of the team member and tried to understand the flow of work. then he need to communicate with team member by doing meeting to get feedback from his colleague.]]>     2022-03-29 01:43:54 UTC https://padlet.com/monshz73/PEid02/wish/2118329329     Case Study 1 (Group 1) https://padlet.com/monshz73/PEid02/wish/2118329490 ·         Introduction
    Rizal is someone that technically smart in doing his work but lack of interpersonal skills which is vital in this current era. He is not fitting in so well as he is a poor communicator.

     
    ·         Issue
    1.    Lack of communication
    2.    No confidence
    3.    Not assertiveness

     
    ·         Solution
    1.    Seminar/Training: Have a communication and teamwork activities training which will help Rizal in communicating.
    2.    Counseling: Have a face-to-face talk with Rizal on issue of poor communication skills.
    3.    Attend each event: Rizal has to attend all event in order to build Rizal’s confident in communication.

     
    ·         Conclusion
    Poor interpersonal skills will affect our work performance despite of good technical acknowledge which is proven in Rizal’s case as he is a good worker but have poor communication skills. We should encourage people to join in activities that is more towards interpersonal skills as this will help people be able to be well-orientated employee.

    ]]>     2022-03-29 01:44:01 UTC https://padlet.com/monshz73/PEid02/wish/2118329490     Case Study 3 Group 9 https://padlet.com/monshz73/PEid02/wish/2118330976 PROBLEM: 
    1.Both supervisor and intern are unprepared to encounter questions when this is the chance to promote their products.
    2.The supervisor expects the intern to know and understand everything without pre-amp so it can downgrade competent intern's esteem.
    3.Intern is not proactive to initiate asking questions to manager regarding measurement and pricing.

    Supervisors must list the information regarding the product type , ingredient and method of preparation / farming practices during basic training . It is essential to treat the vegans or kosher eaters as fair as we do meat eaters. They should put it in the brochure for the intern  references so they can recall the information .
     
    Customers would ask repetitive questions.To reduce the queue line , the intern must reiterate the information to multiple customers simultaneously . Raise your voice and stare at least at five person to capture their attentions. 

    It is mandatory for the manufacturer to provide price quotation for the products. The supervisor should request the document as soon as possible to charge the reasonable price instantly at the point of sales.]]>     2022-03-29 01:45:02 UTC https://padlet.com/monshz73/PEid02/wish/2118330976     Group 6 – Case Study 2 https://padlet.com/monshz73/PEid02/wish/2119125798 Aidan is a supervisor for a local manufacturer but he is younger and less experienced compared to his staff. It takes a lot of effort to rise to the position of manager. If Aden has a misunderstanding about his function, his transition from trainee engineer to lead engineer will be more difficult. The first assignment to manage others is the most important test of a leader's abilities. 

    How can Aden turn this situation into an advantage?
    -        Aidan join the training program to become a leader. It is because he wanted to show and use the skills that he has in himself. 
    Interpersonal Skills 
    -        Leadership Skills 
    -        Effective Communication 
    -        Teamwork Skills
    -        Problem Solving 
     
    How can he become a good supervisor of his older and more experienced workers?
    -        Encourage teamwork and be observant – observe and show interest to his worker. Spend personal time with the workers. Build relationship based on openness and trust. Encourage team building and focus less on showing authority.

    How can he better assure that he does not alienate his team members?
    -        Encourage sharing of ideas such as accept feedbacks from workers. This will help to improve performance. The workers will feel empowered and committed knowing their issues are heard. They will be more empowered and less alienated because they will feel like they are part of the team.

    Conclusion
    -        Show strong leadership, ensure that he listen and take in his worker issue. Discuss and work with his staffs toward a solution. Show to his worker that he cared about department and the wellbeing of his staffs. Focus on problem solving like by identify issues such as imbalance workload, miscommunication at workplace etc. Then proceed to solve it in positive ways.

    ]]>     2022-03-29 11:18:59 UTC https://padlet.com/monshz73/PEid02/wish/2119125798     CASE STUDY 2 – Group 10 aisha_azam https://padlet.com/monshz73/PEid02/wish/2122791399 GROUP 10 :
    1) Ahmad Nadzrin Bin Roslan
    2) Amirul Ariffin Bin Ahmad Aminuddin
    3) Muhammad Luqman Bin Md Sarip
    4) Sarvambigai A/P Paramesivan
    5) Siti Nur Aishah Binti Mohd Azam Shah
    6) Umesh A/L Sivalingam

    ISSUES :
    How can Aden turn this situation into an advantage? How can he become a good supervisor of his older and more experienced workers? How can he better assure that he does not alienate his team members?

    ANSWERS / SUGGESTIONS :
    In order to be a good supervisor, Aden should acknowledge his workmates' experience and expertise publicly. To also give credits to them for their input so it doesn't seem like Aden is bossy. Aden may be more educated than the others but the elder workmates might have more work experiences than him. 

    Moreover, Aden can also identify which solution or opinion is a much efficient way and effective towards any problem that comes during his time as a supervisor. Always give out pros and cons depending on the situation. However, this would need some sort of non biased system that can lead to a better decision making for Aden.

    Besides, for Aden to not alienate his team members, he needs to make the effort to listen to their opinions and thoughts regarding their projects. He will have to negotiate with other workmates if their opinions did not meet his expectations.

    ]]>     2022-03-31 03:59:19 UTC https://padlet.com/monshz73/PEid02/wish/2122791399     FINAL PROJECT INSTRUCTIONS monshz73 https://padlet.com/monshz73/PEid02/wish/2138777010 2022-04-11 07:08:00 UTC https://padlet.com/monshz73/PEid02/wish/2138777010 MOCK MEETING RUBRICS monshz73 https://padlet.com/monshz73/PEid02/wish/2138777126 2022-04-11 07:08:09 UTC https://padlet.com/monshz73/PEid02/wish/2138777126 DOCUMENTS OF MEETING RUBRICS monshz73 https://padlet.com/monshz73/PEid02/wish/2138777225 2022-04-11 07:08:17 UTC https://padlet.com/monshz73/PEid02/wish/2138777225 MEETINGS monshz73 https://padlet.com/monshz73/PEid02/wish/2138777679 A meeting is when two or more people come together to discuss one or more topics, often in a formal or business setting, but meetings also occur in a variety of other environments.]]> 2022-04-11 07:08:48 UTC https://padlet.com/monshz73/PEid02/wish/2138777679 DISCUSSION monshz73 https://padlet.com/monshz73/PEid02/wish/2138777759 1. Provide examples when meetings are considered as ineffective?
    2. How has COVID19 change the way we conduct meetings?
    3. How do meetings work to shape the organizational culture?
    4. What is the connection between quality meetings and quality work? ]]>     2022-04-11 07:08:56 UTC https://padlet.com/monshz73/PEid02/wish/2138777759     BAD MEETINGS monshz73 https://padlet.com/monshz73/PEid02/wish/2138777874 2022-04-11 07:09:03 UTC https://padlet.com/monshz73/PEid02/wish/2138777874 ROLES IN A MEETING monshz73 https://padlet.com/monshz73/PEid02/wish/2151288241 2022-04-21 02:03:15 UTC https://padlet.com/monshz73/PEid02/wish/2151288241 PHRASES THAT CAN BE USED IN MEETINGS monshz73 https://padlet.com/monshz73/PEid02/wish/2151289356 2022-04-21 02:04:16 UTC https://padlet.com/monshz73/PEid02/wish/2151289356 ROLE PLAY QUIZ monshz73 https://padlet.com/monshz73/PEid02/wish/2151331241 2022-04-21 02:38:09 UTC https://padlet.com/monshz73/PEid02/wish/2151331241 DOCUMENTS IN A MEETING monshz73 https://padlet.com/monshz73/PEid02/wish/2156149457 2022-04-25 08:27:50 UTC https://padlet.com/monshz73/PEid02/wish/2156149457 MINUTES OF MEETING (EXERCISE 2) monshz73 https://padlet.com/monshz73/PEid02/wish/2156149634 2022-04-25 08:27:58 UTC https://padlet.com/monshz73/PEid02/wish/2156149634 SAMPLE MEETING - MINUTES OF MEETING (EXERCISE 1) monshz73 https://padlet.com/monshz73/PEid02/wish/2156149755 2022-04-25 08:28:05 UTC https://padlet.com/monshz73/PEid02/wish/2156149755 MINUTES OF MEETING TEMPLATE monshz73 https://padlet.com/monshz73/PEid02/wish/2156149860 2022-04-25 08:28:12 UTC https://padlet.com/monshz73/PEid02/wish/2156149860 Template Meeting Agenda - (Group 5) reizzaini69 https://padlet.com/monshz73/PEid02/wish/2161487528 2022-04-28 03:37:16 UTC https://padlet.com/monshz73/PEid02/wish/2161487528 Group 4 haziqahumairah12 https://padlet.com/monshz73/PEid02/wish/2161489487 2022-04-28 03:39:15 UTC https://padlet.com/monshz73/PEid02/wish/2161489487 Group 7 https://padlet.com/monshz73/PEid02/wish/2161492050 2022-04-28 03:41:39 UTC https://padlet.com/monshz73/PEid02/wish/2161492050 Group 2 https://padlet.com/monshz73/PEid02/wish/2161493518 2022-04-28 03:43:06 UTC https://padlet.com/monshz73/PEid02/wish/2161493518 Agenda Group Sufina https://padlet.com/monshz73/PEid02/wish/2161493538 1. Happening and recent news on profitability
    -how much
    -director's decision on dividend yield or wage increment

    2.Project progress
    -construction progress
    - addition/cutting off unnecessary activities to remedy the problem
    -cost-effectiveness of the solution
    -employees' opinion

    3. Future project
    -discuss the profitability and other financial ratio
    -plan document and tendership to book the  project ASAP
    -update in calendar

    4. Inside information
    -discuss with employees regarding the BOD's next movement
    -plan as a team to get the best project or task that suits the teams' schedule]]>     2022-04-28 03:43:08 UTC https://padlet.com/monshz73/PEid02/wish/2161493538     group 5 https://padlet.com/monshz73/PEid02/wish/2176720306 https://docs.google.com/document/d/14322vcIeDFlhTLlYX7eYauBjCKqg6Jfx/edit?usp=sharing&ouid=105111278393592265545&rtpof=true&sd=true]]> 2022-05-10 01:45:52 UTC https://padlet.com/monshz73/PEid02/wish/2176720306 MOCK MEETING TOPICS monshz73 https://padlet.com/monshz73/PEid02/wish/2180499886 2022-05-12 03:15:00 UTC https://padlet.com/monshz73/PEid02/wish/2180499886