Lewis’s change model

Unfreeze:-

the desired problems are as follows

Patient delays and over crowding,

Over booked specialist clinics

Prolonged patient waiting time

Lack of enough doctors

Change :-

to provide telemedicine

Providing online consulatations as per serverity With appropriate medicines and nutrition charts.

Hiring more healthcare professionals to be able to attend to the high number of patients.

Re freeze:-

standardisation of the changes in the organization.

Implementation of the changes and alterations planned.

Rudesh, Simran, Laiba, Sushma, Simran, Sujan, Kirat, Kiranpreet, Manpreet, Snoover,

Priya, Harpreet.

Applying change management and quality improvement tools to address a real world challenge in healthcare. The focus is on reducing patient waiting times at Muray Hospital by implementing online consultations and remote service delivery.

Case Study Analyzed:

It thoroughly review the case study and evaluate the urgency and scope of change required at Muray Hospital.

Understanding the impact of increased patient demand due to urban migration. Identifying bottlenecks in the current system, particularly in the outpatient trauma and orthopedic clinics.

Assessing the benefits and challenges of transitioning to online consultations and remote monitoring.

Application of Change Management and Quality Improvement Models:

Apply appropriate change management and quality improvement tools to formulate a strategy.

Possible frameworks include are:

PDSA Cycle (Plan-Do-Study-Act)

LEAN

Six Sigma

Kotter’s 8-Step Change Model

Lewin’s Change Management Model

NHS Change Model

Conduct a SWOT Analysis

Summary

This structured approach ensures that participants can translate theoretical knowledge into practical solutions, fostering a deeper understanding of the complexities involved in leading change within healthcare organizations.

group 1

rimsha iqbal

tasniya

gulzar

ahmed naseeb

suleman

yasir altaf