Granicus LMS Customer Training & Learning by https://padlet.com/granicusLMS/nkauo5gaue0vlnn7 Monthly training gatherings for community, collaboration, & professional cohort shenanigans en-us 2024-03-07 19:32:11 UTC 2024-05-07 21:41:48 UTC hello@padlet.com The Product team is on the same page with us regarding the LMS and how it services our customers granicusLMS https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910319160 Joe and I met last month to discuss with Product (tech writing, product managers, etc.) on the current services of the LMS and its future development tracks. It was a success and they are now aware of the LMS Support Channel for any future questions + collaborations!


-Esther 3/6


]]> 2024-03-07 19:40:59 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910319160 More Articulate Licenses? granicusLMS https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910372409 Who needs more articulate licenses? Distribution will be awarded based on need and timeline of curriculum development production.


-Esther 3/6

]]> 2024-03-07 20:42:44 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910372409 Republishing new Versions of Courses https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910433064 Best practices for republishing a previously published course when new additions/modules/changes are made.


-Jordan, 3/7

]]> 2024-03-07 22:11:36 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910433064 GovQA Reports Course https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910433348 Our reports course is going live soon, which will make 2 consistent courses for new clients!

~Julia Evans~ 3.7.24

]]> 2024-03-07 22:12:05 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910433348 CSAT Timing https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910433692 Would like to have more conversations about CSATs in courses when the end of the LMS experience is NOT the end of training/implementation.


-Jordan, 3/7

]]> 2024-03-07 22:12:41 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910433692 Almost all of HC is in the LMS https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910433718 All Host Compliance modules that are actively being sold currently have online courses in the LMS


-Michael 3/7

]]> 2024-03-07 22:12:45 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910433718 EngagementHQ Learning Path Coming This Month https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910434096 Excited for our three courses to support clients in the build process.

-Catherine 3/7

]]> 2024-03-07 22:13:12 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910434096 Creation of my very first microlearning video! angietilley https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910434356 -Angie 3/7

]]> 2024-03-07 22:13:36 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910434356 Wrike Forms for training questions https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910435081 Adding in Wrike Forms into our invites for our different training bookings for when a client has a question during the trainings so it can be tracked and not forgotten in the heat of the moment.


-Andy, 3/7

]]> 2024-03-07 22:14:32 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910435081 Steady progress towards ReportIt training https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910435085 Course and documentation progress has been steady. -Jeanette 3/7

]]> 2024-03-07 22:14:33 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910435085 Adding new courses/ILT/Content https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910435424 Still a little fuzzy about building new courses to offer to clients, whether it be for webinars or interactive info.


Manny - 3/7

]]> 2024-03-07 22:14:55 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910435424 GovQA Courses https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910435462 We are discussing moving all of our training (including Power Users) to the LMS to keep it cohesive and all training in one place!


-Natalie, 3/7

]]> 2024-03-07 22:14:58 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910435462 New LMS Learning Path https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910435789 Brian- Hoping to get more LMS learning paths moving forward

]]> 2024-03-07 22:15:23 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910435789 ILT Waiting List https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910436952 How can we have folks register for and attend an ILT that has reached max capacity of registrants but not all attend.

~Julia Evans~ 3.7.24

]]> 2024-03-07 22:17:02 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910436952 Marketing Webinars https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910437144 I asked about this once before, will marketing webinars be added to the LMS at least from an On Demand basis? I field a lot of questions from support asking about where users can find the recordings.


Lisa, 3/7

]]> 2024-03-07 22:17:19 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910437144 Goblin Tools https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910437386 FANTASTIC resource for rewording


-Michael 3/7

]]> 2024-03-07 22:17:40 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910437386 Resource List? https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910437424 Do we have a full list of all resources and/or softwares that are available to us? I know some things will have limited licenses, but would be curious to know about what is available to everyone.

- Loren 3/7

]]> 2024-03-07 22:17:44 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910437424 Survey questions https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910437824 Can we change the survey question: "Were you able to attend your ILT (Instructor Led Trainings) in their entirety?", for courses where there isn't an ILT component?

Christie - 3/7

]]> 2024-03-07 22:18:17 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910437824 Fake LMS Users https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910438431 I have run into 3 gmail accounts held by what seem like fake users in LU. Do we have a process for filtering these out or removing them?

-Loren 3/7

]]> 2024-03-07 22:19:13 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910438431 GovQA Course Enrollees https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910439899 We have over 1,000 client users enrolled in our courses!

]]> 2024-03-07 22:21:21 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910439899 DaVinci Resolve https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910440119 Super powerful and super free video editing software to create professional level cuts and edits. Does have a high learning curve but it is a Hollywood level editor for free.


Andy, 3/7

]]> 2024-03-07 22:21:36 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910440119 Best Practices and standards for microlearning angietilley https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910446910 -Angie 3/7

]]> 2024-03-07 22:32:19 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910446910 Tagging Resource with our Courses granicusLMS https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910451220 Ensure better searchability


-Esther 3/7


]]> 2024-03-07 22:39:52 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2910451220 Product Name granicusLMS https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2943692457

  • Video: How to set up admin accounts

  • Video: How to sign up for live webinars at the end of my private course

  • Video: Welcome video explaining what the product does & defining key terms


    • Terry the Trainer 4/4

    ]]>     2024-04-04 20:40:19 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2943692457     Too many live clients throughout the day granicusLMS https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2943695402 I spend a lot of time prepping for live trainings, then following up with emails and communications with PM's. Frankly speaking, I feel like I haven't gotten too much blocked out time to experiment with cool tools such as Loom or Articulate. And sometimes I feel like I'm pretty tired and camera shy after a full day of meetings!


    Also, I'm not that adept at using these tools so there's kind of a mental block for me that I have to hype myself up over.


    • Mellow Mandy, govEducation 4/4

    ]]>     2024-04-04 20:44:31 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2943695402     https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2943713101 Scheduling live trainings is often a long process, particularly with mid-sized clients.


    Also the transition from our old training to our new training is going smoothly, but in the interim it's a bit confusing for clients to have learning in multiple spots.


    ~Julia Evans~ 4.4.24

    ]]>     2024-04-04 21:16:47 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2943713101     Revamp On Demand https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2943713339 To hopefully increase learners' ability to find our govM On Demand courses, we're planning to break our larger course into multiple courses by individual product instead of govM suite.


    -Jordan, 4/4

    ]]>     2024-04-04 21:17:17 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2943713339     Shifting from traditional live trainings to ILTs https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2943713741 The way that I schedule training is going to be completely revamped because of the need to run all live trainings as an ILT in GU.


    -Michael 4/4

    ]]>     2024-04-04 21:18:05 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2943713741     Interactive Learning https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2943714108 I created my first software sim in Storyline 360. It will be a part of the govService courses I'm building currently.


    -Michael 4/4

    ]]>     2024-04-04 21:18:52 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2943714108     GovQA Course - Live with Reports, Views and Dashboards https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2943714207 The GovQA team rolled out the Reports, Views, and Dashboards course! (This was upcoming last month)


    -Natalie 4/4/24

    ]]>     2024-04-04 21:19:04 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2943714207     Time https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2943714258 Finding time to learn about and "play" around with new training tools. It's easy to just stick with what we know because there is not enough time to truly allocate and dig in. Lisa 4/4/24

    ]]>     2024-04-04 21:19:08 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2943714258     Granicus Learning Intro "Course" https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2943714469 Playing with the best way to add microlearning videos to our implementation courses to cut down on one-on-one support getting oriented to the LMS, registering for ILTs, joining a live session, etc.


    -Jordan, 4/4

    ]]>     2024-04-04 21:19:35 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2943714469     CSAT Questions https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2943714699 For courses without ILTs, the "My trainer was engaged" question is moot and sometimes causes a lower score because clients think they're not getting what they're supposed to.


    -Michael 4/4

    ]]>     2024-04-04 21:20:02 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2943714699     ClipChamp https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2943716131 2024-04-04 21:22:34 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2943716131 GovQA https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2943732473

  • Redaction tool menus

  • New navigation layout

  • Running report templates


    • ~Julia Evans~ 4.4.2024

    ]]>     2024-04-04 21:55:31 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2943732473     GovQA https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2943733402 Video: PST Email Extractor

    Video: Advanced Email Tracking

    Video: Feature Suggestion Forum

    Video: Invoicing

    Video: Submit Support Tickets


    Lisa 4/4

    ]]>     2024-04-04 21:56:55 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2943733402     OpenForms (GovS) https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2943733475

  • Video: What is a workflow

  • Video: Definitions of Steps and Transitions

  • Video: How reviewers make decisions on a submission

    • Andy Portwood

    ]]>     2024-04-04 21:57:05 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2943733475     EngagementHQ (US/Can) https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2943733556

  • What is Community Engagement?

  • Communication Tips

  • Admin Roles and Governance

    • ]]>     2024-04-04 21:57:17 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2943733556     GovQA https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2943733637

  • Power User Full Release

  • Quickpane Tour

  • App Bar Tour (New GE Nav)

    -Natalie 4/4/24

    • ]]>     2024-04-04 21:57:28 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2943733637     Loom Workspace Poll granicusLMS https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2978545384 2024-05-02 20:51:36 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2978545384 What paid tools or subscriptions do you or your teams use for training purposes? Please involve the dollar amount per month and/or year if they are being expensed or paid for by Granicus. granicusLMS https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2978550688 For example, Articulate.

    Adobe Creative Suite

    Soundstripe for media clips and sounds.

    ]]>     2024-05-02 20:59:14 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2978550688     I downloaded the Loom Desktop App and Chrome Extension granicusLMS https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2978569570 2024-05-02 21:31:37 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2978569570 Catalog Experience https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2983973445 I've had some user questions/comments about navigating the catalog ...

    1. Why are there cards for "Live Sessions" and "Videos"? Why not have the Product card and then give people the options to sign up for a training or watch the video?

    2. Why are all the visuals the same? Why not create a suite of product graphics/icons that maintain the consistency but also help communicate the product type (i.e. email and messaging graphic for govD).

    -Catherine 5/7

    ]]>     2024-05-07 21:41:48 UTC https://padlet.com/granicusLMS/nkauo5gaue0vlnn7/wish/2983973445