https://padlet.com/adibahmutalib/njgz4mlhlp1 Write in your answers here! en-us 2018-10-25 00:47:43 UTC 2026-03-21 22:26:50 UTC hello@padlet.com adibahmutalib https://padlet.com/adibahmutalib/njgz4mlhlp1/wish/296730381 Sun and Sands Hotel Sdn Bhd,
321 Sunny Duck Drive,
Buttercookie, Penang 909090.

25th October 2018

 Mr. Gray & family,
Beloved guests.

APOLOGY FOR THE BAD SERVICE OF SUN AND SANDS HOTEL

I, Yashodan Sinniah, the manager of Sun and Sands Hotel would sincerely like to apologise on behalf of the inconvenience that have been caused to you and your family during your stay here. 

We have taken notice to your review on Trip Advisor and we would like to take certain actions to apologise. We should have kept your booked room as a priority as you have booked it 2 months prior to your stay. I would also like to apologise for our foreign housekeeping staff that lack certain communication skills. In order to rectify this issue we are going to conduct more training for them.

If you would like to stay in our place again, we would love to accommodate you and your family with our best room for 2 days and a night, with complimentary breakfast and spa for 4. We value our customers and ask you to feel free to continue providing feedback on our services so that we can improve. If you have any further questions or would like to discuss the matter further, please feel free to contact me personally at 019-XXXXXXX. We look forward to continue serving you as a valued customer. 

Thank you for your invaluable support,

*signature*
Yashodan Sinniah,
Manager of Sun and Sands Hotel. ]]> 2018-10-25 00:48:56 UTC https://padlet.com/adibahmutalib/njgz4mlhlp1/wish/296730381 adibahmutalib https://padlet.com/adibahmutalib/njgz4mlhlp1/wish/296730540 Task 2

MEMO

To : Sayid Gulam 
From : Siti, Supervisor of housekeeping department 
Date : 29 Oct 2017
Subject : Power cuts 

  Please to be informed that there will be no power cuts on 2nd November 2017 from 8am -10am and 1pm -2pm.
There will be a meeting going on the 2nd in the ballroom so the guest will be having tea break at 9:30am and before 2:30pm at the lounge. You should clean the place earlier and make sure all the cleaners are as helpful as possible to our guests.

Thank you.
Sincerely from the house keeping department ]]> 2018-10-25 00:49:46 UTC https://padlet.com/adibahmutalib/njgz4mlhlp1/wish/296730540 adibahmutalib https://padlet.com/adibahmutalib/njgz4mlhlp1/wish/299005520 1. What are the items to include in a formal business letter?
2. Rearrange the parts of the letter attached, and label them. 

]]> 2018-10-31 14:43:45 UTC https://padlet.com/adibahmutalib/njgz4mlhlp1/wish/299005520 adibahmutalib https://padlet.com/adibahmutalib/njgz4mlhlp1/wish/308650365 Refer to Group B's answer. Let's compare to how to write a memo effectively. ]]> 2018-11-28 07:39:49 UTC https://padlet.com/adibahmutalib/njgz4mlhlp1/wish/308650365 adibahmutalib https://padlet.com/adibahmutalib/njgz4mlhlp1/wish/309115258 It is a useful but simple framework for structuring all written communications:]]> 2018-11-29 02:08:27 UTC https://padlet.com/adibahmutalib/njgz4mlhlp1/wish/309115258 adibahmutalib https://padlet.com/adibahmutalib/njgz4mlhlp1/wish/309118152 We use four point plan to use ANY business writing. Here is an example of the four-point plan in this email message.]]> 2018-11-29 02:24:44 UTC https://padlet.com/adibahmutalib/njgz4mlhlp1/wish/309118152