PRODUCT MANAGEMENT AND PRODUCT DEVELOPMENT by Karen Barns https://padlet.com/barns_k1/nj08kkpwc6cbtqzo en-us 2020-11-27 10:40:38 UTC 2020-12-01 07:53:31 UTC hello@padlet.com FUNDAMENTAL PRINCIPLES barns_k1 https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/965409289 2020-11-27 10:41:09 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/965409289 THE PROCESS FOR UPSKILL barns_k1 https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/965410640 2020-11-27 10:41:55 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/965410640 WAYS TO ADDRESS EXAM LIFT ISSUES USING PRINCIPLES barns_k1 https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/965422902 2020-11-27 10:49:11 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/965422902 THE PROCESS FOR EXAM LIFT barns_k1 https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/965424039 2020-11-27 10:49:52 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/965424039 Genuinely collaborative - open and transparent https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971018051 2020-11-30 13:08:59 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971018051 Decision making danfrostce https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971018185 Clear what a decision looks like, what a bad/wooly decision is. Clear about how to escalate and avoid getting stuck.]]> 2020-11-30 13:09:01 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971018185 Every individual given "room to breathe" / explore ideas https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971019040 2020-11-30 13:09:17 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971019040 Assess commercial viability https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971019349 2020-11-30 13:09:22 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971019349 Assessing opportunities – some things are very ‘R’, very speculative and we’ll only know by doing something. Some things are very ‘D’ and we need a rigorous, detailed assessment of the opportunity, market size etc based on numbers. https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971019543 2020-11-30 13:09:25 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971019543 Flexible - not wedded to rigid solutions or processes. Able to pivot / respond to sudden change https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971020033 2020-11-30 13:09:35 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971020033 Expectations clear - what "good" looks like danfrostce https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971020314 from all aspects, clear (evolving) guidelines for what good looks like: time to market, cost of build, acceptable risk, prod tech performance, expected phases of maturity of product etc]]> 2020-11-30 13:09:40 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971020314 Revisiting product visons and product strategies regularly (particularly in a time of change like covid), in a structured and organised way, so we can evolve and rethink them as we learn more from the market https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971021507 2020-11-30 13:10:04 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971021507 Agreed RACi with clear lines of responsibility https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971021893 2020-11-30 13:10:11 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971021893 Visionary and ambitious for the long term - pragmatic and creative in the short term https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971022285 2020-11-30 13:10:17 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971022285 portfolio roadmap danfrostce https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971023376 so we know what to expect to be building and when - so the build/delivery strategy has something to hang off]]> 2020-11-30 13:10:36 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971023376 Be clear about what’s ideas/questioning/hypothesis and what’s a change to the vision/strategy https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971023611 2020-11-30 13:10:40 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971023611 We have a clear understanding of how all the products fit together and how they’re positioned alongside each other https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971024552 2020-11-30 13:10:58 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971024552 Respectful behaviours - open, collaborative, considerate, allowing space, recognition of people's unique skills https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971024700 2020-11-30 13:11:01 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971024700 Equality of status and decision making, where it makes sense https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971025276 2020-11-30 13:11:09 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971025276 common language danfrostce https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971026551 not sure we're all talking about the same re tech/product/segments/etc. Need a common language of our customers and our product (and therefore approach)]]> 2020-11-30 13:11:33 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971026551 Product teams are involved in/part of product related decisions (Those closest to the work have to be involved in it) https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971027041 2020-11-30 13:11:41 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971027041 allow/encourage mistakes danfrostce https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971028758 risk of spending longer *not* doing something than benefit of learning from a "mistake"]]> 2020-11-30 13:12:12 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971028758 Clear purpose for doing something https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971029113 2020-11-30 13:12:18 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971029113 small teams danfrostce https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971032278 nothing we are doing requires lots of people]]> 2020-11-30 13:13:14 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971032278 Define the market (not an individual customer) https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971033423 2020-11-30 13:13:33 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971033423 Empowerment to the teams not directing https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971037160 2020-11-30 13:14:41 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971037160 Key decisions recorded https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971045371 2020-11-30 13:17:08 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971045371 allow opportunities to be explored https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971059545 2020-11-30 13:21:14 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971059545 Agreement on what the MVP is and isn't https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971137215 2020-11-30 13:41:31 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971137215 Pitch for resource for additional projects https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971190004 2020-11-30 13:52:05 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971190004 Max costs for experiments where we are less sure of commercial opportunity / outcome https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971208122 2020-11-30 13:56:03 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971208122 Ideas and understanding evolved through research, discussions. Different teams involved. Market opportunity work combined with hunches to present a clear opportunity. https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971236227 2020-11-30 14:01:59 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971236227 Relationships formed and developed. Bittu, Tariq, Emi key. All respectful of each other's roles & strengths. Collaboration & ways of working discussed & established. They were clear when they needed to escalate. SMT role is in being a sounding board, helping unblock, and helping them to solve themselves next time https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971263942 2020-11-30 14:07:36 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971263942 This was a small and tightly defined product, which made a lot of things simple, straightforward and self-contained. https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971301868 2020-11-30 14:14:59 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971301868 There were challenges at Group level (eg procurement, security etc. That's beyond the scope of this discussion. https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971308304 2020-11-30 14:16:13 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971308304 Being an India project meant it had greater attention from the start https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971318532 2020-11-30 14:18:09 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971318532 Having a clear commercial model from the start was massively helpful https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971322500 2020-11-30 14:18:54 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971322500 we don't always have to do a full ILA product. We can just start with an assessment slice and add learning later https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971330336 2020-11-30 14:20:20 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971330336 Need for some preparation to support A2 & B1 papers identified. Plus Play/English X project. Plus the need for mobile first learning https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971343716 2020-11-30 14:22:48 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971343716 Research done with learners, teachers and parents. Lots of ideas and possibilities. https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971360015 2020-11-30 14:25:40 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971360015 Team formed that had a similar vision. Very motivated and it gelled from the beginning. https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971382522 2020-11-30 14:29:53 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971382522 how do we solve for if/when there are issues in the team ? Or if not EVERYONE has gelled? https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971395053 2020-11-30 14:32:15 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971395053 scope and budget not clear (or not as clear as with Upskill; more experimental than Upskill). Bottoming out the costs took a while https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971402362 2020-11-30 14:33:36 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971402362 issues around 'disagree and commit'. There was disagreement but lack of commitment. https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971438597 2020-11-30 14:40:05 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971438597 Things started to unravel around monetisation https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971449498 2020-11-30 14:42:07 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971449498 sharedness of the vison, collaboration and lack of transparency were all issues https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971452463 2020-11-30 14:42:38 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971452463 the idea of the underlying capability was introduced https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971468761 2020-11-30 14:45:33 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971468761 different roles need to explore what may or may not happen in the future (without anything being decided). So that future possibilities are being thought about https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971492884 2020-11-30 14:50:00 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971492884 Decision making: How and when are key things discussed (at SMT or between NR/LP)? Eg changes to the product strategy https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971499787 2020-11-30 14:51:15 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971499787 Open discussion about new ideas / directions and stakeholder management to agree with relevant groups https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971521244 2020-11-30 14:55:10 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/971521244 ISSUES FROM EXAM LIFT PROCESS https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/974686388 2020-12-01 07:51:11 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/974686388 PROCESS FOR DYL? https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/974689067 2020-12-01 07:52:24 UTC https://padlet.com/barns_k1/nj08kkpwc6cbtqzo/wish/974689067