nominating your officers for an award

By praising our people when they do perform well

(Peer recognition) Acknowledgement from colleagues and peers

recognize positive feedback/compliments from public

compliment should be given to officer for motivation.

Celebrate officers birthdays

Financial incentives

superiors to walk the ground more often to interact with officers on the ground.

superiors should be more engaging towards officers during shifts.

superiors can demonstrate flexibility in scheduling and assignments to accommodate officers

superiors need to acknowledge officer and have a warm and friendly approach.

engagement sessions

QR codes for feedback via online

work portal

Social media or intranet platforms

Appraisal

superiors need to acknowledge officer and have a warm and friendly approach.

recognize positive feedback/compliments from public

engagement sessions

Should be okay.

negative complaints

To be transparent avoid using template questions.

treat equally.

superiors need to acknowledge officer and have a warm and friendly approach.( Officer will be motivated to come to work which results in lesser MC.)

engagement sessions(one to one sessions so officers will be much more comfortable to share)

recognize positive feedback/compliments from public

To be transparent, avoid using template questions during engagement sessions.

superiors need to acknowledge officer and have a warm and friendly approach. (Officer will be motivated to come to work which results in lesser MC.)

management to update officers on action taken.