• Before MGW1010, I saw diversity as just race or gender, but through group work, I learned it also includes age, culture, and work styles—leading to more creative, effective collaboration.

-Approaches problem in a rational

-step by step

-approaches problems in a flexible

-fast/spontaneous

• I’ve learned to recognize unconscious bias and treat everyone fairly, and as a future manager I’ll build inclusive teams where all voices are heard, viewing diversity not just as compliance but as a strategic leadership advantage.

Organising-allocation of resources

Leading-how to motivate indivisuals

Controlling- how to measure performance

In my interview with my father, I found he uses both analytical and intuitive thinking, but leans towards intuition—relying on experience and instinct for quick, strategic decisions while still considering logic when needed.

1. Finding and defining the problem.

2. Generating and evaluating alternative solutions.

3. Making a decision.

4. Implementing the decision.

5. Evaluating the results.

• Workforce diversity involves differences in background and values, fostering innovation, better problem-solving, and higher employee morale when embraced through inclusive and equitable management.

In my part-time job, I learned that guiding new staff step by step with feedback—rather than rushing explanations—built their confidence and improved team performance, highlighting the importance of clear communication and patience.

-structured familiar solved with existing solutions

-unstructured unfamiliar requiring unique solutions