2. explanation to the guest about the condition of the kayak and the surroundings.

1) My supervisor ask me to refill sandflies for guest who done play kayak or snorkling.

2) The content in the liquid is

• detol

• Clean water

• Detergent

3) This liquid help to avoid from gnats sea bite them body.

4) I also learnt that take care of guest is very important in hospitality

1) My supervisor and i did a check up facilities .

2) All the broken stuff will be repair and report to management.

3) This checkup will help to make sure all the facilities in the good condition.

4) Facilities in hospitality is essential to perform our services.

1) My supervisor show me a form to sign for accumulate day.

2) As employee we have a right to claim our accumulate day.

1) My supervisor asked us about our improvement.

2) He also asked about to change our outlet every 2 weeks.

3) I believe that can make us have many experience over here.

1) Make sure water clean is must to avoid guest complaining and maintain the quality.

2) This is also to make sure the pump is not leaking.

1) We are receiving a group of cruise from germany.

2) They just dropped a while in two to five hours.

3) We also receive many tips from them in Euro and US dollar.

1) The swimming pool is open everyday from 8:00 am till 7:00pm.

2) Guest are not allowed to use swimming pool at night.

1) I need to vacum the pool to clean the dust in the pool.

2) This is required everyday to avoid muddy pool.

1) After the opening in February, we required to set a new court for beach ball.

2) It is for make more entertainment at the resort

1) If the switch is trip. Its can affect to swimming pool.

2) Water can be smelly.

3) Thats why we need to make sure all the witch are function.

We are celebrating Hari Raya Aidilfitri at our outlet.

This is my first experience raya without family :(.

With that, pool are private use only for Pahang Royal family.

It was a expensive experience I ever have.

I should pass the diving test. Fortunately, Ainur and I pass the diving test and get certificate.

To make sure all the muddy are remove.

I got new experience when I did this job.

My superior told me a broken rower will have a bad effect on our rowing.

Picture above an example to open bill for guest.

Its a quite best experience because i can be at many outlet. So i do not do it the same thing everyday.

This ca help guest feel happy to use it.

To install the tires a little bit hard. But my senior keep guiding me untill I can do it.

All the equipment need to wash again to avoid muddy.

So today I helped my team to repairb bicycle.

I was really damn tired. But I love this experience.

So guest can take a picture and acknowledge their way.

We can not allow guest to play kayak when wave is strong and heavy.

For the security purpose we decode to move the kayak rack.

This is important to knowf the kayak still relevant to saler not.

We done it in 3 days.

1) My colleague teach me to opening swimming pool.

2) Actually, swimming pool need to be clean before guest want to use it.

It is just to make sure the quality maintain.

1. Immediate Care: Provide prompt treatment for injuries and illnesses.

2. Stabilize Condition: Prevent conditions from worsening.

3. Prevent Infection: Clean wounds to reduce infection risk.

4. Reduce Pain: Offer relief and comfort to the injured.

5. Prepare for Transport: Get the injured ready for professional medical help.

6. Reassure: Calm and reassure the injured person.

7. Protect Health: Safeguard overall health and well-being in recreational settings.

1. Inspect Gear: Check for damage or wear.

2. Assemble Kit: Attach regulator, BCD, and tank.

3. Test Regulator: Ensure proper airflow and no leaks.

4. Check BCD: Inflate and deflate to confirm functionality.

5. Verify Tank Pressure: Ensure sufficient air supply.

6. Secure Weights: Attach and balance weight system.

7. Organize Accessories: Gather mask, fins, snorkel, and other essentials.

8. Final Check: Confirm all gear is properly set up and functioning.

1. Rinse Kayak: Use fresh water to remove salt and debris.

2. Clean Paddles: Rinse and wipe down paddles.

3. Inspect for Damage: Check for any signs of wear or damage.

4. Dry Thoroughly: Ensure all equipment is completely dry.

5. Store Properly: Place equipment in designated storage areas.

6. Secure Gear: Ensure all items are safely and securely stored.

• My senior assist us to install it at cabana area.

• This is service that we can serve to guest.

• Guest can relax and feel welcoming because we provide a facilities for them.

• This platform are put at the Rengis Island

• Therefore guest can snorkeling at the Rengis Island and stop the Kayak at the platform.

• Kayak will save from getting hit by a rock.

• They played 5 Double Kayak and 2 Single Kayak.

• I really happy because can handle them nicely.

• This is because we are worried bout guest safety.

• If anything happen we do not provide life guard to save them.

• So, we can suggest them to play indoor game or bicycle.

• Clean place is very important to make sure guest comfortable to come and visit.

• We must take care of the first impression of our guests to attract their interest.

• I need to know the how many person join the trip.

• It is because to make sure all the towel is enough for them use it.

• At Berjaya Tioman Resort, towel is no charge for guest.

• Guest very happy with this service because they can saving the cost.

• They already have a schedule to make it every month.

• The overarching goal is to mitigate environmental damage and restore functionality to the affected area.

We done it in 3 days.

We done it in 3 days.

• Guest can learn new thing in archery.

• How to handle focus and emotions in one time.

• For them who already know to play archery can show their skill to newbie.

• We used to keep the chlorine into the store.

• This chlorine are using for everyday.

• This chlorine only use for pool.

• Today I need clean all the Kayak.

• Saltwater can erode the surface of a kayak and potentially cause leaks.

• We must to maintain the quality to cut cost from buy the new one.

For example, life jacket, paddle, mask goggle and kayak.

• This report is needed because that is one of our responsibilities to take care of the resort's equipment.

• All the treadmill need to install nicely to avoid their program working.

• I really love it because I gained new knowledge here.

• This is every day routine for morning shift.

• It can help to clean the water from bacteria, viruses, and other harmful microorganisms in the water, helping to prevent waterborne illnesses and infections.

• I need to return what we borrowed with company.

• I also need to clearance with all department to admit it we use it not use it.