Customer Journey Map by Ng Jing Wen https://padlet.com/ng_jing_wen/mqmtpw9gpm1u Group 3 (Très) en-us 2018-02-02 03:24:44 UTC 2023-10-09 22:22:02 UTC hello@padlet.com https://padlet-assets.s3.amazonaws.com/icons/Bagshop.png Persona ng_jing_wen https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/227355098 Clara]]> 2018-02-02 03:32:05 UTC https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/227355098 Transportation ng_jing_wen https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/227355185 Drives a car (Porsche). She prefers cars as it is faster and more convenient.]]> 2018-02-02 03:32:34 UTC https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/227355185 How to drive to Ghim Moh Food and Market from her home at Clementi ng_jing_wen https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/227355942 2018-02-02 03:38:02 UTC https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/227355942 She is impatient and wants to reach her destination quickly as she hates long queues during lunch hour. ng_jing_wen https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/227356232 2018-02-02 03:40:14 UTC https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/227356232 Food ng_jing_wen https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/229885901 She enjoys Malay and Indian cuisines the most. She especially likes prata. ]]> 2018-02-09 02:49:34 UTC https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/229885901 Is the Indian stall crowded? ng_jing_wen https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/229885975 2018-02-09 02:50:12 UTC https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/229885975 Image of the place ng_jing_wen https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/229886578 2018-02-09 02:54:08 UTC https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/229886578 Indian stall's famous prata ng_jing_wen https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/229886917 2018-02-09 02:57:38 UTC https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/229886917 Malay Nasi Lemak ng_jing_wen https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/229887015 2018-02-09 02:58:37 UTC https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/229887015 Does she want to eat there or pack? ng_jing_wen https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/229887241 2018-02-09 03:01:02 UTC https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/229887241 Is the malay store open? ng_jing_wen https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/229887826 2018-02-09 03:07:40 UTC https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/229887826 Buy Nasi Lemak ng_jing_wen https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/229887854 2018-02-09 03:07:57 UTC https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/229887854 Go to Indian stall/Go back home ng_jing_wen https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/229887927 2018-02-09 03:08:35 UTC https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/229887927 Is the Indian stall open? ng_jing_wen https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/229887985 2018-02-09 03:09:02 UTC https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/229887985 Buy Roti Prata ng_jing_wen https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/229888028 2018-02-09 03:09:17 UTC https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/229888028 Go to Malay Stall/Go back home ng_jing_wen https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/229888092 2018-02-09 03:09:50 UTC https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/229888092 YELLOW ng_jing_wen https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/229888212 Decision making]]> 2018-02-09 03:10:55 UTC https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/229888212 Blue ng_jing_wen https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/229888233 Customer's process flow]]> 2018-02-09 03:11:09 UTC https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/229888233 WHITE ng_jing_wen https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/229888273 Notes about the customer journey map - possible areas to identify challenges and issues]]> 2018-02-09 03:11:31 UTC https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/229888273 Go back home ng_jing_wen https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/255058612 2018-04-25 00:16:58 UTC https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/255058612 Finish her food there before heading home ng_jing_wen https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/255058695 2018-04-25 00:17:30 UTC https://padlet.com/ng_jing_wen/mqmtpw9gpm1u/wish/255058695