https://padlet.com/graceparker1/policiesandprocedures Health and Social Care en-us 2021-09-27 14:19:49 UTC 2021-09-27 15:09:31 UTC hello@padlet.com https://padlet.com/graceparker1/policiesandprocedures/wish/1771432533 Health and Safety at Work Act 1974]]> 2021-09-27 14:53:45 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771432533 https://padlet.com/graceparker1/policiesandprocedures/wish/1771432794 legally protects people from discrimination in the workplace and in wider society
The act places a duty on all public sector organisations to:

• eliminate discrimination, harassment and victimisation in the workplace
• advance equality of opportunity between people from different groups
• foster good relations between people of different groups

]]> 2021-09-27 14:53:49 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771432794 https://padlet.com/graceparker1/policiesandprocedures/wish/1771438008 Manual handling procedures followed correctly to eliminate chance of injury]]> 2021-09-27 14:55:15 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771438008 https://padlet.com/graceparker1/policiesandprocedures/wish/1771441229 Deferrals are made to the DBS when an employer or organisation believes a person has caused harm to vulnerable groups such as children]]> 2021-09-27 14:56:10 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771441229 https://padlet.com/graceparker1/policiesandprocedures/wish/1771442528 it helps to ensure that people are valued and have the same access to all opportunities whatever their differences and therefore making sure everyone’s quality of care is the same. ]]> 2021-09-27 14:56:33 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771442528 https://padlet.com/graceparker1/policiesandprocedures/wish/1771444078 To complain about NHS, go to the Parliamentary and Health Services Ombudsman. If the complaint is about adult social care, you can go to the Local Government Ombudsman. If the complaint involves both NHS and adult social care, the Ombudsmen will work together on your complaint. ]]> 2021-09-27 14:57:00 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771444078 https://padlet.com/graceparker1/policiesandprocedures/wish/1771444716 The Care act 2014, sets out a clear legal framework for how local authorities and other parts of the system should protect adults at risk of abuse or neglect.]]> 2021-09-27 14:57:09 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771444716 https://padlet.com/graceparker1/policiesandprocedures/wish/1771448434 The Health and Social Care Act 2008]]> 2021-09-27 14:58:09 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771448434 https://padlet.com/graceparker1/policiesandprocedures/wish/1771449457 The DBS Referral Policy is linked to the legislation Section 60 of the Safeguarding Vulnerable Groups Act 2006. They define a Child as “a person who has not attained the age of 18”. ]]> 2021-09-27 14:58:26 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771449457 https://padlet.com/graceparker1/policiesandprocedures/wish/1771451855 The medication policy looks at making sure the best medicines are used to benefit a patient, and the medicines used are cost effective, also that the medicines used are suited for people and the patient is involved in the process. 
The Medicines Act 1968 is the legal basis allowing you to administer medication to people you support, in a social care setting. ]]> 2021-09-27 14:59:04 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771451855 https://padlet.com/graceparker1/policiesandprocedures/wish/1771452744 Carrying distances should be minimised, especially if the task is repeated. Repetitive tasks should be avoided where possible. Tasks that involve lifting and carrying should be designed to allow for sufficient rest breaks to avoid fatigue. Avoid tasks that require twisting the body where possible.]]> 2021-09-27 14:59:17 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771452744 https://padlet.com/graceparker1/policiesandprocedures/wish/1771458129 The aim of the medication policy is to promote independence through encouraging service users to manage their own medication as far as they can. It also promotes the safety and well-being of the service users and provide safeguards to the care staff. Assistance with or administration of medication can only be provided with the consent of the service user, which can be written, verbal or non-verbal.]]> 2021-09-27 15:00:33 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771458129 https://padlet.com/graceparker1/policiesandprocedures/wish/1771459320 a complaint or concern is an expression or dissatisfaction about an act, omission or decision of NHS England, either verbal or writen, and whether justified or not, which requires a response. 

]]> 2021-09-27 15:00:51 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771459320 https://padlet.com/graceparker1/policiesandprocedures/wish/1771459763 Under the Care Act 2014, local authorities must: carry out an assessment of anyonewho appears to require care and support, regardless of their likely eligibility for state-funded care. focus the assessment on the person's needs and how they impact on their wellbeing, and the outcomes they want to achieve.]]> 2021-09-27 15:00:58 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771459763 https://padlet.com/graceparker1/policiesandprocedures/wish/1771462605 Health and social care setting - Can reduce impact on the health and social care services, if policy is followed and cases are deferred it may prevent harm coming to vulnerable individuals which might lead to them needing medical or social care which will add pressure to these services ]]> 2021-09-27 15:01:43 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771462605 https://padlet.com/graceparker1/policiesandprocedures/wish/1771464416 It makes a difference to a health setting because administering medications to another person holds a lot of responsibility, so a policy has to be followed in order for it to be done correctly. On top of this, The overall aim of the Medication Policy is to promote independence through encouraging service users to manage their own medicines as far as they are able.]]> 2021-09-27 15:02:11 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771464416 https://padlet.com/graceparker1/policiesandprocedures/wish/1771466333 Complaints may signal a problem with the services being offered which could be resolved if reported and investigated. People may be at risk of harm or may be experiencing harm, and by complaining they could be protected and provided with better care. Complaints can lead to changes in a service, improving the care and support that people receive. Individuals must have a resource which they can report issues and complaints to so that they can speak up if unhappy.]]> 2021-09-27 15:02:37 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771466333 https://padlet.com/graceparker1/policiesandprocedures/wish/1771468150  A DBS check refers to the Disclosure and Barring Services, which helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. This ensures the safety of any vulnerable individuals and helps to prevent harm coming their way.]]> 2021-09-27 15:03:04 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771468150 https://padlet.com/graceparker1/policiesandprocedures/wish/1771468283 A complaint may be made by the person who is affected by the action, or it may be made by a person acting on behalf of a patient in any case where that person: is a child, has died, has physical/mental incapacity. has given consent to a third party acting on their behalf or has delegated authority to act on their behalf. ]]> 2021-09-27 15:03:06 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771468283 https://padlet.com/graceparker1/policiesandprocedures/wish/1771473486 - it assures the safety and quality of end of life care.
- it allows the new regulator to intervene where hospitals fail to meet standards
- promotes the confidentiality of patients and so earns their respect]]> 2021-09-27 15:04:24 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771473486 https://padlet.com/graceparker1/policiesandprocedures/wish/1771474314 2021-09-27 15:04:37 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771474314 https://padlet.com/graceparker1/policiesandprocedures/wish/1771474589 It is a legal requirement that every service must have a complaints procedure.]]> 2021-09-27 15:04:42 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771474589 https://padlet.com/graceparker1/policiesandprocedures/wish/1771477363

Ensure everyone knows how to make a complaint and how a complaint will be handled. 

Ensure that complaints are dealt with consistently, fairly and sensitively within clear time frames. 

Ensure that complaints are monitored to improve services

]]> 2021-09-27 15:05:23 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771477363 https://padlet.com/graceparker1/policiesandprocedures/wish/1771477473 It does this by having particular characteristics e.g age which are protected under law from varying forms of discrimination]]> 2021-09-27 15:05:25 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771477473 https://padlet.com/graceparker1/policiesandprocedures/wish/1771477534 Must attend required training so everyone follows correct procedures]]> 2021-09-27 15:05:26 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771477534 https://padlet.com/graceparker1/policiesandprocedures/wish/1771478062 Legislation- Registration under the Health and Social Care Act. 2008. Disclosure and Barring Service. (DBS)]]> 2021-09-27 15:05:35 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771478062 https://padlet.com/graceparker1/policiesandprocedures/wish/1771479180  The response will include: 
 An explanation of how the complaint has been considered. 
An apology if appropriate 
 An explanation based on facts. 
Whether the complaint in full or in part is upheld. 
The conclusions reached in relation to the complaint including any remedial action that the organisation considers to be appropriate. Confirmation that the organisation is satisfied any action has been or will be actioned. Where possible, we will respond to people about any lessons learnt. 
Information and contact details of the Parliamentary and Health Service Ombudsman as the next stage of the NHS complaints process. ]]> 2021-09-27 15:05:53 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771479180 https://padlet.com/graceparker1/policiesandprocedures/wish/1771480874 DBS are required by law to consider any and all information which they are sent from any source. Including, information which is sent that does not met the legal refferal conditions. [Referrals to the DBS,2021] 
A referral is information which is sent to the DBS about an individual which tells the DBS any concerns they have that the individual might be causing harm or putting adults or children at risk of being harmed. It is important in HSC to ensure that the professionals are DBS checked and any which show signs of mistreating patients are referred to the DBS so that they can ensure they are giving their patients the best care they can and making sure they are safe. [Referred to the DBS, 2021] 

]]> 2021-09-27 15:06:20 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771480874 https://padlet.com/graceparker1/policiesandprocedures/wish/1771482187 Positively impacts vulnerable individuals, because they may not have the ability to report harm, following the policy will make them feel that their individual needs are being met ]]> 2021-09-27 15:06:41 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771482187 https://padlet.com/graceparker1/policiesandprocedures/wish/1771484304 The following complaints will not be dealt with under the Local Authority Social Services and National Health Service Complaints regulations (2009):
a complaint made by any NHS organisation or private or independent provider or responsible body, 
a complaint made by an employee about any matter relating to their employment, 
a complaint, the subject matter of which has previously been investigated under these or previous NHS regulators ]]> 2021-09-27 15:07:17 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771484304 graceparker1 https://padlet.com/graceparker1/policiesandprocedures/wish/1771484393 https://www.youtube.com/watch?v=pan_Y_87Qrw]]> 2021-09-27 15:07:18 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771484393 https://padlet.com/graceparker1/policiesandprocedures/wish/1771484461  Complaints will be handled in the strictest of confidence in accordance with the NHS England Confidentiality Policy, and will be kept separately from patient medical records. Care will be taken that information should only be disclosed to those who have a demonstrable need to have access to it. ]]> 2021-09-27 15:07:19 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771484461 graceparker1 https://padlet.com/graceparker1/policiesandprocedures/wish/1771485601 https://www.theguardian.com/society/2020/dec/15/parents-caught-up-in-worst-ever-nhs-maternity-scandal-feel-huge-guilt]]> 2021-09-27 15:07:38 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771485601 graceparker1 https://padlet.com/graceparker1/policiesandprocedures/wish/1771486931 https://www.independent.co.uk/news/health/shrewsbury-maternity-scandal/shrewsbury-maternity-nhs-inquiry-deaths-midwives-b1769131.html]]> 2021-09-27 15:08:00 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771486931 https://padlet.com/graceparker1/policiesandprocedures/wish/1771487408 2021-09-27 15:08:09 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771487408 https://padlet.com/graceparker1/policiesandprocedures/wish/1771490330 Safeguarding means protecting a citizen’s health, wellbeing and human rights; enabling them to live free from harm, abuse and neglect. It is an integral part of providing high-quality health care.  Safeguarding children, young people and adults is a collective responsibility (what safeguarding looks like in NHS) ]]> 2021-09-27 15:08:57 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771490330 https://padlet.com/graceparker1/policiesandprocedures/wish/1771491752 - could link it to the deaths due to covid 19, because it ensures that despite the fact there were a high number of deaths, individuals still got a high quality of post-life care]]> 2021-09-27 15:09:19 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771491752 https://padlet.com/graceparker1/policiesandprocedures/wish/1771492462 https://www.bbc.co.uk/news/world-europe-jersey-53323572]]> 2021-09-27 15:09:31 UTC https://padlet.com/graceparker1/policiesandprocedures/wish/1771492462