A complaint e-mail by Luigi Obregon Cespedes

A complaint e-mail by Luigi Obregon Cespedes https://padlet.com/lobregoncespedes1/mpd4lr2b3yokbly3 Write an email complaining about a situation you suffered. Focus on the most important facts. Don't give unnecessary background information. Make sure you include: the reason for writing (e.g. I am writing to ...), what went wrong, and what you would like to happen now. Complaint letters are usually written in a formal style. Possible topics: Incomplete or defective order. Abnormal delay in sending the consignment. The goods arrive in a damaged condition. The goods are different from what was ordered. Quantity of goods is not what was ordered. Goods are delivered to the wrong address. Work undertaken is done unsatisfactorily. Misbehavior of staff or salesman. A mistake in preparing the invoice. Mistakes in a bill or reminders for payment after the bill has been paid, etc en-us 2022-05-05 14:26:47 UTC 2026-01-27 12:46:49 UTC hello@padlet.com Dear Sr Mostava, 402510584 https://padlet.com/lobregoncespedes1/mpd4lr2b3yokbly3/wish/2171611049
I am writing to express my disgust with the shipment of the merchandise on Saturday, April 30.

I have been a buyer of clothing merchandise from your store for over a year, placing large orders every fortnight.

But in this last order it was sent to the wrong address, and I had to go to another place to pick it up. I understand that you have a lot of orders to fill and that you don't have a lot of staff.

I hope that in the other order if they send it to the correct address and not have to go through the same situation.

Yours faithfully.

Leslie Muñoz

]]> 2022-05-05 15:18:17 UTC https://padlet.com/lobregoncespedes1/mpd4lr2b3yokbly3/wish/2171611049 Complain about extra charge https://padlet.com/lobregoncespedes1/mpd4lr2b3yokbly3/wish/2171634811 To: vgomez@caricosmetic.co.cr
subject: Complain about extra charge.

Dear Sir Gomez.

I send you this communication expressing that I totally disagree with the delivery man.

I personally made and paid for the purchase of the product three days ago.

The problem here is that delivery man is charging me for shipping but I have been a regular custumer of your shop for many fears and I know your company doesn't charge that.

I hope they don't send me to the same delivery person again. Maybe he was confused, but the situation was disgusting.

Your faithfully
Karla Brenes]]> 2022-05-05 15:32:24 UTC https://padlet.com/lobregoncespedes1/mpd4lr2b3yokbly3/wish/2171634811 https://padlet.com/lobregoncespedes1/mpd4lr2b3yokbly3/wish/2171642270 Dear Sr Perez
I am writing to express my dissatisfaction with the order I made for you.

2 months ago, I ordered two boxes full of American candy for a work party, but I only received one and I also didn't have enough that I asked for. What bothers me the most is that I asked for it to arrive on time and it arrived two days ago, that bothers me too much.

The party is over, but I would like you to send me the other amount from box one and the other box.

I hope an error like this does not happen again.

Your Faithfully
Engely Céspedes

]]> 2022-05-05 15:37:05 UTC https://padlet.com/lobregoncespedes1/mpd4lr2b3yokbly3/wish/2171642270 A complaint e-mail. https://padlet.com/lobregoncespedes1/mpd4lr2b3yokbly3/wish/2171657594 Dear, Mr or Mrs
I am writing to express my annoyance with the A380 flight last tuesday the 14th.
I fly very often with this company because I think it is the most comfortable and responsible but in this ocassion I have two problem.
When I bought my ticket I payed for a first-class ticket and when I was going to board they inform me that the first-class is full then they informed me that I had to wait for the next flight, that left in 5 hours.
I exprees my dislike and they offered me a 50% discount on my next flight and I decide to accept it. If I had gone to a work meeting I would be very late. However, I think this happened due to lack of attention and I suggest you be more carefull on the next flights.
I hope you can make sure it doesn´t happen again.
Attentively: Isa Matamoros]]> 2022-05-05 15:46:32 UTC https://padlet.com/lobregoncespedes1/mpd4lr2b3yokbly3/wish/2171657594 Complaint about a late delivery https://padlet.com/lobregoncespedes1/mpd4lr2b3yokbly3/wish/2171663813 To. pvargas@dhl.com
Subject. Complaint about late delivery

Dear Miss Pamela Vargas.

I am writing to complain about to bad customer services. I will explain you the situation. On may 2, I sent de package to Orlando, Florida through DHL Costa Rica the arrival date was on may 3 but today is may 5, however the package not arrived yet. the problem is that the product sent is a sample for a very important client.

Our client expected the samples on May 4 because he had to present the samples at trade fair in Orlando but could not present the samples because the product did not arrive. This delay harmed to my Company because we leave a bad image with the client. As you can see we are totally affected by the situation.

I ask refund my money and I request the formal letter of apology

I Hope a positive answer

Roxana Díaz

]]> 2022-05-05 15:50:20 UTC https://padlet.com/lobregoncespedes1/mpd4lr2b3yokbly3/wish/2171663813 Complain About My Order https://padlet.com/lobregoncespedes1/mpd4lr2b3yokbly3/wish/2171704943
To: ariasdevices@gmail.com
Subject: Complain about my order.

Dear, Sr. Arias

I am writing my disatisfaction with my order.

A week ago my order arrived, the waiting time was too long, but unfortunately when I tried the keyboard some keys do not work and wireless mouse that I added to my order is missing.
I would also like to clarify that I read all intructions. So I feel a lack of commitment with my order since I aked for it well in advance. And I have been calling the agency, but they have not given me any response.
Despite such an unfortunate situation, I want my money back.
And I hope that this situation does not again.

Yours faithfully
Darling Bolaños]]> 2022-05-05 16:17:14 UTC https://padlet.com/lobregoncespedes1/mpd4lr2b3yokbly3/wish/2171704943 Compaling about the bad service in the hotel fiesta resort https://padlet.com/lobregoncespedes1/mpd4lr2b3yokbly3/wish/2171897703 To: customerservicefiesta@gmail.com
Subject: Complaint about the bad service in the Hotel Fiesta Resort.

Dear: Mr. González

I am writing to you because I have a complaint about the bad service they gave me at the hotel.
From the first day I arrived at the hotel I had the misfortune of going through a bad time, I wanted to take a shower and when I opened the tap I realized that the water was very hot and the bathroom did not serve cold water, and I tried to take a bath so but I burned my left arm with the hot water that came out of the shower.

I would like you to gave me a solution to this case, because my left arm really hurts a lot and I called reception and they told me that they were going to send someone to repair the problem, but I don't want this room anymore, better give me another one, and they didn't treat me my burn, because they didn't care that I was burned there.

I am disgusted with tihis situation and I hope for a promptly response.

Yours Faithfully
Annika Vindas Mc

]]> 2022-05-05 18:25:00 UTC https://padlet.com/lobregoncespedes1/mpd4lr2b3yokbly3/wish/2171897703 Complain about the bad attention in the Ice Cream Shop https://padlet.com/lobregoncespedes1/mpd4lr2b3yokbly3/wish/2171898004 To:MrVargas@gmail.com
Subject: Complain about the bad attention
Dear: Mr. Vargas

I am writing this e-mail to tell you about the bad attention in the ice cream shop the last time I went to eat ice creams .

Last weekend I went to eat ice creams in the ice cream shop with my family here in my town but customer service was very bad because we had wait a long time to attend us and give us the menu also the staff was not very friendly.
Then I was watching the menu to order something and the menu was really good they offered many ice creams, milkshakes ,Sundays and crepes but after they took about 20 minutes to take our order so me and my family decided to order a Sunday but they told us that the machine was bad therefore, we had to order some milkshakes and it was the same thing, we had to wait a lot for the milkshakes, then the person who attended us spilled the milkshake a little on my pant and he didn't even apologize to me, he had a very unpleasant character.

Yours faithfully
Alexander Angulo.]]> 2022-05-05 18:25:14 UTC https://padlet.com/lobregoncespedes1/mpd4lr2b3yokbly3/wish/2171898004 Complaining about the bad service of Taco Bell https://padlet.com/lobregoncespedes1/mpd4lr2b3yokbly3/wish/2171903995 Dear tacobell@gmail.com

^{I am just writing to make a complaint of the branch that is located in Guapiles, I had a very bad experience there I have to let you all know.

I went to that branch on Saturday because that is my favorite place to eat, when I enter there the workers were not servitial, I make my order and It takes almost one hour and thirty minutes to be ready and when I asked the cashier about it she was ignoring me and the she started talking with bad attitude, I could not believed that she was talking to me like that.

After the long wait the order came to my table and I realized that my burrito had a dead fly, I almost spit the table because it was something very disgusting, I called the employee for an explanation and she was not paying me attention and that get me more angry, so I asked for my money back and the only thing that they were saying was that if I did not like it I could leave, I was so in shock because it was the worst experience that I had in my life eating in a fast food place.

I would like the managers of that branch to pay more attention to the people that works there because that is not the way to treat clients.

Yours truly: Henry Palacios Campbell}]]> 2022-05-05 18:28:17 UTC https://padlet.com/lobregoncespedes1/mpd4lr2b3yokbly3/wish/2171903995 Complaint about my Amazon Prime Membership https://padlet.com/lobregoncespedes1/mpd4lr2b3yokbly3/wish/2171916514 Dear Amazon representative.

I am writing to you because I have a complaint about my Amazon membership.
I am very upset because I canceled my membership three months ago and you continue to charge me for the service.
I need you to cancel my membership yourself and refund me the money for the months that I didn't use it.
I really appreciate that you resolve my situation as soon as possible.

Yours faithfully,
Kimberly Morera.

]]> 2022-05-05 18:37:28 UTC https://padlet.com/lobregoncespedes1/mpd4lr2b3yokbly3/wish/2171916514 https://padlet.com/lobregoncespedes1/mpd4lr2b3yokbly3/wish/2171932526 to: jordanmarinez01@gmail.com
subject: Complaint about your workers in the restaurant.

Dear Mr Jordan

I am a frequent costumer of your restaurant. When I want to go eat with my girlfriend I love go to your restaurant but I noticed that there are new workers.
My complaint is about the new workers because I was waiting for 20 or 30 minutes for someone to take my order, then when I told a lady if she could help me she only ignored me, I went to talk with the manager and they told me that he was not here. I´m very disappointed with tha situation.

I hope you talk with your workers because for the costumers they have their payment, I don´t know if she had a bad day but I we don´t have the fault, they have to take care in a good way the costumers. The food and the place are excellent but the costumer service this time not, I hope this gets better.

Your Faithfully
Andrey Solis A.
]]> 2022-05-05 18:49:38 UTC https://padlet.com/lobregoncespedes1/mpd4lr2b3yokbly3/wish/2171932526 Complaining About a Seller https://padlet.com/lobregoncespedes1/mpd4lr2b3yokbly3/wish/2172016938 Dear Mr. Adams:

I am writing to complain about the poor service, I receive from your company on February 14, 2022. I was visited at my house by a representative of your company, Mr. Ramos.

Mr. Ramos was two hours late for our appointment and didn´t offer an apology or explanation when he arrived. He was wearing dirty shoes and his hair was a mess. His shirt that supposedly was white, look yellow and to make things worse his breath smelled like he was just finishing drinking. It was very disgusting, and I really contemplated to close my door in his face. However, I was excited to see your company´s products so I let him in.

Nevertheless, he didn´t bring the products I asked to see. Your seller presented to me a bunch of products that I specifically told him by phone, that I was not interested in. and when I repeatedly try to ask your representative about the products that were of interest to me, he ignored me. So, we ended our meeting after fifteen minutes without any agreement.

I am very annoyed that I wasted my time waiting for Mr. Ramos. He is not a good seller. I though AVON was a serious company. I am very disappointed.

I hope this is not the way that AVON wishes to conduct business with loyalty costumers. I have been buying products from this company since I was a teenager and I have never encountered such treatment before. I would like to have a meeting with you Mr. Adams to discuss the situation and to hear how you would prevent a similar situation to happen again. I look forward to hearing from you.

Regards

Alyssa Russell

]]> 2022-05-05 20:04:18 UTC https://padlet.com/lobregoncespedes1/mpd4lr2b3yokbly3/wish/2172016938 Complain about a repair delay. https://padlet.com/lobregoncespedes1/mpd4lr2b3yokbly3/wish/2172027542 To: gollocr@gmail.com

Subject: Complain about a repair delay.

Mr Ramirez;

I am writing to you because I know that you are in charge of this area.

I want to let you know my disagreement about how a repair and its solution have been handled in your company.

Two months ago I bought a tablet in one of your establishments when I got home I realized that it had audio problems so I took it to the store they received it and they told me that it would be ready in a week, that was 22 days ago .

Can you understand my annoyance?

I mean I need my tablet with me as soon as possible.

You will not return my money due to company policies, so the minimum would be that they repair my tablet and deliver it to me in the indicated time and not with the delay that it already has and the only thing they do is give me excuses, I am really angry with this situation and I hope that you can give me a prompt response and have my tablet back and in good condition soon.

Thanks;

Marianela Soto.

]]> 2022-05-05 20:15:22 UTC https://padlet.com/lobregoncespedes1/mpd4lr2b3yokbly3/wish/2172027542 Complain About Repair Delay. https://padlet.com/lobregoncespedes1/mpd4lr2b3yokbly3/wish/2172029833 To: gollocr@gmail.com
Subject: Complain about a repair delay.

Mr Ramirez;
I am writing to you because I know that you are in charge in this area.
This is to let you know of my concern about a repair and how it has been handled.

One month ago I bought a tablet in one of your establishments when I got home I realized that it had audio problems so I took it to the store they received it and they told me that it would be ready in a week, that was 22 days ago .
Can you understand my annoyance?
I mean I need my tablet with me as soon as possible.
You will not return my money due to company policies, so the minimum would be that they repair my tablet and deliver it to me in the indicated time and not with the delay that it already has and the only thing they do is give me excuses, I am really angry with this situation and I hope that you can give me a prompt response and have my tablet back and in good condition soon.
Thanks;
Marianela Soto.

]]> 2022-05-05 20:18:00 UTC https://padlet.com/lobregoncespedes1/mpd4lr2b3yokbly3/wish/2172029833 Complaint about my delivery https://padlet.com/lobregoncespedes1/mpd4lr2b3yokbly3/wish/2172337576 To: shein.cr@costumerservice.com
Subject: Complaint about my delivery

Dear Mr/Ms:

I am writing to complaint about the mistakes that you made in my order, first, I order 2 sports set, one of them was supposed to be black and when I open the box it was white, and the second one has a stain and the fabric is of poor quality, second, the delivery took almost 5 months to arrive.

I would like to return my order and receive the color of the set I ordered, I did not like the quality of the second one at all, instead I would like a refund and some discount coupons for my next purchase.

I really appreciate you can solve my problem and try this do not happen again

Attentively, Katetlhen Fonseca

]]> 2022-05-06 02:51:49 UTC https://padlet.com/lobregoncespedes1/mpd4lr2b3yokbly3/wish/2172337576 Bad Service https://padlet.com/lobregoncespedes1/mpd4lr2b3yokbly3/wish/2172499419 Marderey Angulo
King Fish St, Limón, Costa Rica

May 5th, 2022

Norman Harris
Manager
Electricity World
98 St, 1st Ave, San José, Costa Rica

To Whom It May Concern:

I am writing today to complain of the poor service I received from your company on May 12th, 2022. I was visited by a representative of Electricity, Mr. Hanson, at my home that day.
Mr. Hanson was one hour late for his appointment and offered nothing by way of apology when he arrived at noon. Your representative did not remove his muddy shoes upon entering my house and consequently left a trail of dirt in the hallway. Mr. Hanson then proceeded to present a range of cellphones and internet packages to me that I had specifically told his assistant by telephone that I was not interested in. I repeatedly tried to ask your representative about the problem with the light, but he refused to deal with my questions. We ended our meeting after 25 minutes without either of us having accomplished anything.

I am most annoyed that I wasted my free work morning waiting for Mr. Hanson to show up. My impression of Electricity World has been tarnished. Furthermore, Mr. Hanson's inability to remove his muddy shoes has meant that I have had to engage the services, and incur the expense, of a professional floor cleaner.

I trust this is not the way Electricity World wishes to conduct business with valued customers because I have been with you since the company was founded and have never encountered such treatment before. I would welcome the opportunity to discuss matters further and to learn how you propose to prevent a similar situation from recurring. I look forward to hearing from you.

Yours truly

Marderey]]> 2022-05-06 06:59:31 UTC https://padlet.com/lobregoncespedes1/mpd4lr2b3yokbly3/wish/2172499419