Start time:1:00

Finish time:2:15

Client Name: Gemma

Details of client requirements
Client service provided:

Cut wash and blow dry

Preparation for service

Preparation of work area, list tools and equipment used:

Hair dryer scissors combs clips and round brush heath protection hair serum

(Unit 202)

Followed Health and safety:

Yes

Client consultation service for

Reference to unit no: 203/204/205/206/207/209/212

Unit 203 - Hair texture of client

• Course

• Medium

• Fine

Hair type of client

• African-type

• Asian

• Caucasian

Hair condition of client

• Normal

• Product build-up

• Oily

• Dry
  

Scalp condition

• Normal

• Product build-up

• Oily

• Dry

• Sensitive

Hair density

• Sparse

• Abundance

Hair length

• Above shoulders

• Below shoulders

Movement

• Straight

• Wavy

• Curly

Any Hair growth patterns

• Nape whorl

• Cowlick

• Widow's peak

• Double crown

Unit 204 -Type of shampoo to be used

Conditioner:

• Surface

• Penetrating

• Treatment.

Time taken

Hour and a half to two hours

Promoting products: Unit 205

Carrying out promoting activities:

• New products/services to the client

• Products/services already used by the client.

• Cutting look required: Units 206

• One length

• Uniform layer

• Short graduation

• Long Graduation

• With a fringe

• Women's

• Men's

• Clippers/scissors over comb

Colouring and lightening hair: Unit 207

• Quasi-permanent or semi-permanent colour – full head application

• Permanent or lightener – re-growth application

• Permanent colour – pulled through or weaved

• Lightener – pulled through or weaved.

  
  

Drying and styling hair : Unit 209

Tools used on client:

Styling products on client:

Finishing products:

Heated styling tools used:

• Straighteners

• Curling tongs

• Heated Rollers

Drying techniques: Unit 209

• Roller setting / Blow drying

• Finger drying / Natural drying

• Pin curls / Rolls / Finger waves

• Off the scalp plait/s / On the scalp plait/s / Twists

  
  

Creating an image - Hairshow: Unit 212

Created a theme-based look using a range of techniques and skills

Your Self-Evaluation

Were you happy with the service you have carried out?

Yes / No

What can you improve on for next time?

Timing

Assessor Feedback

Was any part of the service carried out a competent assessment?

Yes / No 

Well done, Katie. You confidently completed a shampoo and condition service, selecting the correct products for your client’s hair type. I observed you complete a one-length cut, clearly communicating with the client about the desired length at the shoulders. Your timing was within the expected timeframe.

You then carried out a round-brush blow-dry using good tension and clean sectioning. You finished the look by straightening the hair to smooth it down and applied a range of appropriate styling and finishing products to complete the style.

For future services, my advice would be to slow down slightly and take your time with each stage of the service to ensure maximum precision and client comfort.

E.D 2.10.25

Start time:2:24

Finish time:3:30

Client Name: Toni

Details of client requirements
Client service provided: wash blow and straighten

Preparation for service

Preparation of work area, list tools and equipment used:

Clips

Hairdryer

Straightens

Two brushes

Comb

(Unit 202)

Followed Health and safety: yes

Client consultation service for

Reference to unit no: 203/204/205/206/207/209/212

Unit 203 - Hair texture of client

• Course

• Medium

• Fine

Hair type of client

• African-type

• Asian

• Caucasian

Hair condition of client

• Normal

• Product build-up

• Oily

• Dry
  

Scalp condition

• Normal

• Product build-up

• Oily

• Dry

• Sensitive

Hair density

• Sparse

• Abundance

Hair length

• Above shoulders

• Below shoulders

Movement

• Straight

• Wavy

• Curly

Any Hair growth patterns

• Nape whorl

• Cowlick

• Widow's peak

• Double crown

Unit 204 -Type of shampoo to be used

Conditioner:

• Surface

• Penetrating

• Treatment.

Time taken

Promoting products: Unit 205

Carrying out promoting activities:

• New products/services to the client

• Products/services already used by the client.

• Cutting look required: Units 206

• One length

• Uniform layer

• Short graduation

• Long Graduation

• With a fringe

• Women's

• Men's

• Clippers/scissors over comb

Colouring and lightening hair: Unit 207

• Quasi-permanent or semi-permanent colour – full head application

• Permanent or lightener – re-growth application

• Permanent colour – pulled through or weaved

• Lightener – pulled through or weaved.

  
  

Drying and styling hair : Unit 209

Tools used on client:

Styling products on client: Mouse

Finishing products: serum

Heated styling tools used:

• Straighteners

• Curling tongs

• Heated Rollers

Drying techniques: Unit 209

• Roller setting / Blow drying

• Finger drying / Natural drying

• Pin curls / Rolls / Finger waves

• Off the scalp plait/s / On the scalp plait/s / Twists

  
  

Creating an image - Hairshow: Unit 212

Created a theme-based look using a range of techniques and skills

Your Self-Evaluation

Were you happy with the service you have carried out?

Yes / No

What can you improve on for next time?

Sections and doing before photos firsts

Assessor Feedback

Was any part of the service carried out a competent assessment?

Yes / No 

You prepared yourself and client ready for a flat brush blow dry considering H&S professional consultation to establish client's requirements. Good selection of tools and products selected and used to help enhance style. Neat methodical sections and within good commercial time. Well done! Karen Matthews 10390  17/11/25

Start time:1:49

Finish time:3:00

Client Name:Lorraine

Details of client requirements
Client service provided: above shoulder blow dry

Preparation for service

Preparation of work area, list tools and equipment used:

Tongs hairdryer and round brush comb clips , heat protection spray

(Unit 202)

Followed Health and safety:

Yes

Client consultation service for

Reference to unit no: 203/204/206/206/207/209/212

Unit 203 - Hair texture of client

• Course

• Medium

• Fine

Hair type of client

• African-type

• Asian

• Caucasian

Hair condition of client

• Normal

• Product build-up

• Oily

• Dry
  

Scalp condition

• Normal

• Product build-up

• Oily

• Dry

• Sensitive

Hair density

• Sparse

• Abundance

Hair length

• Above shoulders

• Below shoulders

Movement

• Straight

• Wavy

• Curly

Any Hair growth patterns

• Nape whorl

• Cowlick

• Widow's peak

• Double crown

Unit 204 -Type of shampoo to be used

Conditioner:

• Surface

• Penetrating

• Treatment.

Time taken

Promoting products: Unit 205

Carrying out promoting activities:

• New products/services to the client

• Products/services already used by the client.

• Cutting look required: Units 206

• One length

• Uniform layer

• Short graduation

• Long Graduation

• With a fringe

• Women's

• Men's

• Clippers/scissors over comb

Colouring and lightening hair: Unit 207

• Quasi-permanent or semi-permanent colour – full head application

• Permanent or lightener – re-growth application

• Permanent colour – pulled through or weaved

• Lightener – pulled through or weaved.

  
  

Drying and styling hair : Unit 209

Tools used on client:

Styling products on client:

Finishing products:

Heated styling tools used:

• Straighteners

• Curling tongs

• Heated Rollers

Drying techniques: Unit 209

• Roller setting / Blow drying

• Finger drying / Natural drying

• Pin curls / Rolls / Finger waves

• Off the scalp plait/s / On the scalp plait/s / Twists

  
  

Creating an image - Hairshow: Unit 212

Created a theme-based look using a range of techniques and skills

Your Self-Evaluation

Were you happy with the service you have carried out?

Yes / No

What can you improve on for next time?

Assessor Feedback

Was any part of the service carried out a competent assessment?

Yes / No 

Consulted with your clients to confirm their requirements for the blow dry, set up your workstation with all products and equipment. Positioned yourself and the client appropriately throughout the service Used good styling techniques and completed the service within good commercial time. Well done !! Karen Matthews 10390 20/11/25 

Feedback for areas requiring more practice:

Start time:10:30

Finish time:11:45

Client Name: hailie

Details of client requirements
Client service provided: heated rollers

Preparation for service

Preparation of work area, list tools and equipment used:

Toungs hairdryer and round brush comb clips

(Unit 202)

Followed Health and safety:

Yes

Client consultation service for

Reference to unit no: 203/204/206/206/207/209/212

Unit 203 - Hair texture of client

• Course

• Medium

• Fine

Hair type of client

• African-type

• Asian

• Caucasian

Hair condition of client

• Normal

• Product build-up

• Oily

• Dry
  

Scalp condition

• Normal

• Product build-up

• Oily

• Dry

• Sensitive

Hair density

• Sparse

• Abundance

Hair length

• Above shoulders

• Below shoulders

Movement

• Straight

• Wavy

• Curly

Any Hair growth patterns

• Nape whorl

• Cowlick

• Widow's peak

• Double crown

Unit 204 -Type of shampoo to be used

Conditioner:

• Surface

• Penetrating

• Treatment.

Time taken

Promoting products: Unit 205

Carrying out promoting activities:

• New products/services to the client

• Products/services already used by the client.

• Cutting look required: Units 206

• One length

• Uniform layer

• Short graduation

• Long Graduation

• With a fringe

• Women's

• Men's

• Clippers/scissors over comb

Colouring and lightening hair: Unit 207

• Quasi-permanent or semi-permanent colour – full head application

• Permanent or lightener – re-growth application

• Permanent colour – pulled through or weaved

• Lightener – pulled through or weaved.

  
  

Drying and styling hair : Unit 209

Tools used on client:

Styling products on client:

Finishing products:

Heated styling tools used:

• Straighteners

• Curling tongs

• Heated Rollers

Drying techniques: Unit 209

• Roller setting / Blow drying

• Finger drying / Natural drying

• Pin curls / Rolls / Finger waves

• Off the scalp plait/s / On the scalp plait/s / Twists

  
  

Creating an image - Hairshow: Unit 212

Created a theme-based look using a range of techniques and skills

Your Self-Evaluation

Were you happy with the service you have carried out?

Yes / No

What can you improve on for next time?

Assessor Feedback

Was any part of the service carried out a competent assessment?

Yes / No 

Good use of heated rollers used as a styling tool.

1/12/25 K.Matthews

Feedback for areas requiring more practice:

Start time1:27

Finish time:2:45

Client Name:hailie

Details of client requirements
Client service provided: long grad cut and wash and blow dry

Preparation for service

Preparation of work area, list tools and equipment used:hair dryer round brush combs sicsors

(Unit 202)

Followed Health and safety:

Yes

Client consultation service for

Reference to unit no: 203/204/205/206/207/209/212

Unit 203 - Hair texture of client

• Course

• Medium

• Fine

Hair type of client

• African-type

• Asian

• Caucasian

Hair condition of client

• Normal

• Product build-up

• Oily

• Dry
  

Scalp condition

• Normal

• Product build-up

• Oily

• Dry

• Sensitive

Hair density

• Sparse

• Abundance

Hair length

• Above shoulders

• Below shoulders

Movement

• Straight

• Wavy

• Curly

Any Hair growth patterns

• Nape whorl

• Cowlick

• Widow's peak

• Double crown

Unit 204 -Type of shampoo to be used

Conditioner:

• Surface

• Penetrating

• Treatment.

Time taken

Promoting products: Unit 205

Carrying out promoting activities:

• New products/services to the client

• Products/services already used by the client.

• Cutting look required: Units 206

• One length

• Uniform layer

• Short graduation

• Long Graduation

• With a fringe

• Women's

• Men's

• Clippers/scissors over comb

Colouring and lightening hair: Unit 207

• Quasi-permanent or semi-permanent colour – full head application

• Permanent or lightener – re-growth application

• Permanent colour – pulled through or weaved

• Lightener – pulled through or weaved.

  
  

Drying and styling hair : Unit 209

Tools used on client:

Styling products on client:

Finishing products:

Heated styling tools used:

• Straighteners

• Curling tongs

• Heated Rollers

Drying techniques: Unit 209

• Roller setting / Blow drying

• Finger drying / Natural drying

• Pin curls / Rolls / Finger waves

• Off the scalp plait/s / On the scalp plait/s / Twists

  
  

Creating an image - Hairshow: Unit 212

Created a theme-based look using a range of techniques and skills

Your Self-Evaluation

Were you happy with the service you have carried out?

Yes / No

What can you improve on for next time?

less frizz

Assessor Feedback

Was any part of the service carried out a competent assessment?

Yes / No 

Feedback for areas requiring more practice:

Well done, Katie. You completed a lovely long-graduation haircut on your client. You carried out an in-depth consultation regarding the desired length of the layers, using clear hand gestures to show where the new style would sit, which supported your client’s understanding and confidence in the service.

You used a suitable range of products throughout the service and finished the style by creating curls with the straighteners. The overall result was very pleasing.

For future services, you could focus on spending a little more time dressing and smoothing out the curls to achieve a cleaner, more refined finish.

E.D 4.12.25

Start time: 10:00

Finish time:12:10

Client Name:Lesley

Details of client requirements
Client service provided: wet set

Preparation for service

Preparation of work area, list tools and equipment used:

clips, section comb, rollers, pin , heat protectant, shampoo and conditioner, towns , hair dryer

(Unit 202)

Followed Health and safety:

Yes

Client consultation service for

Reference to unit no: 203/204/206/206/207/209/212

Unit 203 - Hair texture of client

• Course

• Medium

• Fine

Hair type of client

• African-type

• Asian

• Caucasian

Hair condition of client

• Normal

• Product build-up

• Oily

• Dry
  

Scalp condition

• Normal

• Product build-up

• Oily

• Dry

• Sensitive

Hair density

• Sparse

• Abundance

Hair length

• Above shoulders

• Below shoulders

Movement

• Straight

• Wavy

• Curly

Any Hair growth patterns

• Nape whorl

• Cowlick

• Widow's peak

• Double crown

Unit 204 -Type of shampoo to be used

Conditioner:

• Surface

• Penetrating

• Treatment.

Time taken

Promoting products: Unit 205

Carrying out promoting activities:

• New products/services to the client

• Products/services already used by the client.

• Cutting look required: Units 206

• One length

• Uniform layer

• Short graduation

• Long Graduation

• With a fringe

• Women's

• Men's

• Clippers/scissors over comb

Colouring and lightening hair: Unit 207

• Quasi-permanent or semi-permanent colour – full head application

• Permanent or lightener – re-growth application

• Permanent colour – pulled through or weaved

• Lightener – pulled through or weaved.

  
  

Drying and styling hair : Unit 209

Tools used on client:

Styling products on client:

Finishing products:

Heated styling tools used:

• Straighteners

• Curling tongs

• Heated Rollers

Drying techniques: Unit 209

• Roller setting / Blow drying

• Finger drying / Natural drying

• Pin curls / Rolls / Finger waves

• Off the scalp plait/s / On the scalp plait/s / Twists

  
  

Creating an image - Hairshow: Unit 212

Created a theme-based look using a range of techniques and skills

Your Self-Evaluation

Were you happy with the service you have carried out?

Yes / No

What can you improve on for next time?

Assessor Feedback

Was any part of the service carried out a competent assessment?

Yes / No 

Good preparation of products and equipment prior to setting. You prepared client ready for her service and made sure she was comfortable. Good setting techniques used and you dressed the hair effectively for finished look. Overall, a good assessment within good commercial time. In future, try not to make your sections to wide as this is why you had some untidy rollers and uneven sectioning.

Karen Matthews 19/1/26

Feedback for areas requiring more practice:

Start time:9:30

Finish time:10:10

Client Name:Heidi

Details of client requirements
Client service provided: finger dry and client products

Preparation for service

Preparation of work area, list tools and equipment used: clips comb defuser

(Unit 202)

Followed Health and safety:

Yes

Client consultation service for

Reference to unit no: 203/204/206/206/207/209/212

Unit 203 - Hair texture of client

• Course

• Medium

• Fine

Hair type of client

• African-type

• Asian

• Caucasian

Hair condition of client

• Normal

• Product build-up

• Oily

• Dry
  

Scalp condition

• Normal

• Product build-up

• Oily

• Dry

• Sensitive

Hair density

• Sparse

• Abundance

Hair length

• Above shoulders

• Below shoulders

Movement

• Straight

• Wavy

• Curly

Any Hair growth patterns

• Nape whorl

• Cowlick

• Widow's peak

• Double crown

Unit 204 -Type of shampoo to be used

Conditioner:

• Surface

• Penetrating

• Treatment.

Time taken

Promoting products: Unit 205

Carrying out promoting activities:

• New products/services to the client

• Products/services already used by the client.

• Cutting look required: Units 206

• One length

• Uniform layer

• Short graduation

• Long Graduation

• With a fringe

• Women's

• Men's

• Clippers/scissors over comb

Colouring and lightening hair: Unit 207

• Quasi-permanent or semi-permanent colour – full head application

• Permanent or lightener – re-growth application

• Permanent colour – pulled through or weaved

• Lightener – pulled through or weaved.

  
  

Drying and styling hair : Unit 209

Tools used on client:

Styling products on client: taming cream and curling jelly

Finishing products:

Heated styling tools used:

• Straighteners

• Curling tongs

• Heated Rollers

Drying techniques: Unit 209

• Roller setting / Blow drying

• Finger drying / Natural drying

• Pin curls / Rolls / Finger waves

• Off the scalp plait/s / On the scalp plait/s / Twists

  
  

Creating an image - Hairshow: Unit 212

Created a theme-based look using a range of techniques and skills

Your Self-Evaluation

Were you happy with the service you have carried out?

Yes / No

What can you improve on for next time?

Assessor Feedback

Was any part of the service carried out a competent assessment?

Yes / No 

The finger dry was carried out within good commercial time. Using products to help to maintain the natural curl pattern while minimising frizz. Well done ! Karen Matthews 10390

15/12/25

Feedback for areas requiring more practice:

Start time:1:49

Finish time:3:00

Client Name: Lorraine

Details of client requirements
Client service provided: Curling tongs into Hair Up with Accessories

Preparation for service

Preparation of work area, list tools and equipment used:

Tongs hairdryer and round brush comb clips , hair accessories

(Unit 202)

Followed Health and safety:

Yes

Client consultation service for

Reference to unit no: 203/204/206/206/207/209/212

Unit 203 - Hair texture of client

• Course

• Medium

• Fine

Hair type of client

• African-type

• Asian

• Caucasian

Hair condition of client

• Normal

• Product build-up

• Oily

• Dry
  

Scalp condition

• Normal

• Product build-up

• Oily

• Dry

• Sensitive

Hair density

• Sparse

• Abundance

Hair length

• Above shoulders

• Below shoulders

Movement

• Straight

• Wavy

• Curly

Any Hair growth patterns

• Nape whorl

• Cowlick

• Widow's peak

• Double crown

Unit 204 -Type of shampoo to be used

Conditioner:

• Surface

• Penetrating

• Treatment.

Time taken

Promoting products: Unit 205

Carrying out promoting activities:

• New products/services to the client

• Products/services already used by the client.

• Cutting look required: Units 206

• One length

• Uniform layer

• Short graduation

• Long Graduation

• With a fringe

• Women's

• Men's

• Clippers/scissors over comb

Colouring and lightening hair: Unit 207

• Quasi-permanent or semi-permanent colour – full head application

• Permanent or lightener – re-growth application

• Permanent colour – pulled through or weaved

• Lightener – pulled through or weaved.

  
  

Drying and styling hair : Unit 209

Tools used on client:

Styling products on client:

Finishing products: serum

Heated styling tools used:

• Straighteners

• Curling tongs

• Heated Rollers

Drying techniques: Unit 209

• Roller setting / Blow drying

• Finger drying / Natural drying

• Pin curls / Rolls / Finger waves

• Off the scalp plait/s / On the scalp plait/s / Twists

  
  

Creating an image - Hairshow: Unit 212

Created a theme-based look using a range of techniques and skills

Your Self-Evaluation

Were you happy with the service you have carried out?

Yes / No

What can you improve on for next time?

Assessor Feedback

Was any part of the service carried out a competent assessment?

Yes / No 

Feedback for areas requiring more practice:

Well done, Katie. You carried out an excellent consultation with your client, who was attending a party that evening. You demonstrated good knowledge of her natural curly hair type and worked with it effectively by using curlers to enhance and define the curls.

I observed that you took your time with preparation before forming the hair into a soft, natural-looking bun, keeping the curls loose to complement the client’s naturally wavy texture. You finished the style with suitable accessories, and the client left very happy with the result.

You also provided clear aftercare advice, explaining how to remove the bun correctly and recommending a conditioning treatment to improve the condition of her slightly dry hair, which will help support more defined curls in the future.

E.D 20.11.25