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      <title>Troubleshooting Methodology by Austin Nguyen</title>
      <link>https://padlet.com/1046787/mghigxyconldyos</link>
      <description>Story: In the school&#39;s computer lab, students frequently experienced network connectivity issues, disrupting their online work.</description>
      <language>en-us</language>
      <pubDate>2023-10-10 17:10:16 UTC</pubDate>
      <lastBuildDate>2023-10-13 16:53:26 UTC</lastBuildDate>
      <webMaster>hello@padlet.com</webMaster>
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      <item>
         <title>Step 1: Identify The Problem</title>
         <author>1063204</author>
         <link>https://padlet.com/1046787/mghigxyconldyos/wish/2740380650</link>
         <description><![CDATA[]]></description>
         <enclosure url="" />
         <pubDate>2023-10-10 17:27:15 UTC</pubDate>
         <guid>https://padlet.com/1046787/mghigxyconldyos/wish/2740380650</guid>
      </item>
      <item>
         <title>Step 2: Research knowledge base/internet</title>
         <author>1060677</author>
         <link>https://padlet.com/1046787/mghigxyconldyos/wish/2740381309</link>
         <description><![CDATA[]]></description>
         <enclosure url="" />
         <pubDate>2023-10-10 17:27:40 UTC</pubDate>
         <guid>https://padlet.com/1046787/mghigxyconldyos/wish/2740381309</guid>
      </item>
      <item>
         <title>Step 4: Test theory of probably cause</title>
         <author>1060677</author>
         <link>https://padlet.com/1046787/mghigxyconldyos/wish/2740382567</link>
         <description><![CDATA[]]></description>
         <enclosure url="" />
         <pubDate>2023-10-10 17:28:26 UTC</pubDate>
         <guid>https://padlet.com/1046787/mghigxyconldyos/wish/2740382567</guid>
      </item>
      <item>
         <title>Step 3: Establish Theory of Probable Cause</title>
         <author>1063204</author>
         <link>https://padlet.com/1046787/mghigxyconldyos/wish/2740382682</link>
         <description><![CDATA[]]></description>
         <enclosure url="" />
         <pubDate>2023-10-10 17:28:30 UTC</pubDate>
         <guid>https://padlet.com/1046787/mghigxyconldyos/wish/2740382682</guid>
      </item>
      <item>
         <title>Step 5: Establish plan of action to resolve issue</title>
         <author>1060677</author>
         <link>https://padlet.com/1046787/mghigxyconldyos/wish/2740383210</link>
         <description><![CDATA[]]></description>
         <enclosure url="" />
         <pubDate>2023-10-10 17:28:46 UTC</pubDate>
         <guid>https://padlet.com/1046787/mghigxyconldyos/wish/2740383210</guid>
      </item>
      <item>
         <title>Step 6: Implement solution</title>
         <author>1060677</author>
         <link>https://padlet.com/1046787/mghigxyconldyos/wish/2740383576</link>
         <description><![CDATA[]]></description>
         <enclosure url="" />
         <pubDate>2023-10-10 17:28:59 UTC</pubDate>
         <guid>https://padlet.com/1046787/mghigxyconldyos/wish/2740383576</guid>
      </item>
      <item>
         <title>Step 7: Verify resolution of issue</title>
         <author>1060677</author>
         <link>https://padlet.com/1046787/mghigxyconldyos/wish/2740383832</link>
         <description><![CDATA[]]></description>
         <enclosure url="" />
         <pubDate>2023-10-10 17:29:10 UTC</pubDate>
         <guid>https://padlet.com/1046787/mghigxyconldyos/wish/2740383832</guid>
      </item>
      <item>
         <title>Step 8: Document solution for reference</title>
         <author>1060677</author>
         <link>https://padlet.com/1046787/mghigxyconldyos/wish/2740384172</link>
         <description><![CDATA[]]></description>
         <enclosure url="" />
         <pubDate>2023-10-10 17:29:24 UTC</pubDate>
         <guid>https://padlet.com/1046787/mghigxyconldyos/wish/2740384172</guid>
      </item>
      <item>
         <title>Connectivity Issues</title>
         <author>1046787</author>
         <link>https://padlet.com/1046787/mghigxyconldyos/wish/2740389995</link>
         <description><![CDATA[<div>Students have frequently experienced connectivity issues.</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-10-10 17:33:10 UTC</pubDate>
         <guid>https://padlet.com/1046787/mghigxyconldyos/wish/2740389995</guid>
      </item>
      <item>
         <title>Question the students</title>
         <author>1046787</author>
         <link>https://padlet.com/1046787/mghigxyconldyos/wish/2740390998</link>
         <description><![CDATA[<div>Were students messing with the network settings?<br>Were students messing with the server?</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-10-10 17:33:49 UTC</pubDate>
         <guid>https://padlet.com/1046787/mghigxyconldyos/wish/2740390998</guid>
      </item>
      <item>
         <title>Check if anything is unplugged</title>
         <author>1046787</author>
         <link>https://padlet.com/1046787/mghigxyconldyos/wish/2740394079</link>
         <description><![CDATA[<div>Are the cables fully plugged in?<br>Do they get lose?<br>Is any part of the cable snapped or chipped off?</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-10-10 17:35:47 UTC</pubDate>
         <guid>https://padlet.com/1046787/mghigxyconldyos/wish/2740394079</guid>
      </item>
      <item>
         <title>Check WIFI/Router Connectivity</title>
         <author>1060677</author>
         <link>https://padlet.com/1046787/mghigxyconldyos/wish/2740396277</link>
         <description><![CDATA[<div>If wifi is slow, that may be the primary cause of connectivity issues.</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-10-10 17:36:58 UTC</pubDate>
         <guid>https://padlet.com/1046787/mghigxyconldyos/wish/2740396277</guid>
      </item>
      <item>
         <title>Identify Modem/Router Model</title>
         <author>1063204</author>
         <link>https://padlet.com/1046787/mghigxyconldyos/wish/2742161169</link>
         <description><![CDATA[<div>Its best to research what router or modem you may have to see if there are any common issues with connectivity.</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-10-11 16:50:23 UTC</pubDate>
         <guid>https://padlet.com/1046787/mghigxyconldyos/wish/2742161169</guid>
      </item>
      <item>
         <title>Check how common the issue is</title>
         <author>1046787</author>
         <link>https://padlet.com/1046787/mghigxyconldyos/wish/2742167152</link>
         <description><![CDATA[<div>Look at articles and videos of others having a common issue with the same model Router/Modem. Also if that content has solved the issue, or could lead to different solutions.</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-10-11 16:54:13 UTC</pubDate>
         <guid>https://padlet.com/1046787/mghigxyconldyos/wish/2742167152</guid>
      </item>
      <item>
         <title>Troubleshoot the network</title>
         <author>1063204</author>
         <link>https://padlet.com/1046787/mghigxyconldyos/wish/2742167588</link>
         <description><![CDATA[<div>You can troubleshoot the network which will sometimes allow you to see logs of information which may reveal what's not connected or what's wrong.</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-10-11 16:54:32 UTC</pubDate>
         <guid>https://padlet.com/1046787/mghigxyconldyos/wish/2742167588</guid>
      </item>
      <item>
         <title>Question what&#39;s causing the connectivity issues</title>
         <author>1046787</author>
         <link>https://padlet.com/1046787/mghigxyconldyos/wish/2742173128</link>
         <description><![CDATA[<div>Theorize the many different ways to solve the possible many different issues. Even the plainly obvious ones like lose cables or high network traffic.</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-10-11 16:56:58 UTC</pubDate>
         <guid>https://padlet.com/1046787/mghigxyconldyos/wish/2742173128</guid>
      </item>
      <item>
         <title>Consider the many different solutions/theories</title>
         <author>1046787</author>
         <link>https://padlet.com/1046787/mghigxyconldyos/wish/2742175219</link>
         <description><![CDATA[<div>Problems can have many different ways to be solved, so divide the theories one by one.</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-10-11 16:58:26 UTC</pubDate>
         <guid>https://padlet.com/1046787/mghigxyconldyos/wish/2742175219</guid>
      </item>
      <item>
         <title>Test each theory</title>
         <author>1046787</author>
         <link>https://padlet.com/1046787/mghigxyconldyos/wish/2742176993</link>
         <description><![CDATA[<div>Using each theory one by one, as you keep going through each of them, confirm that they work. But one solution may not fix it all it could be multiple problems, so going one by one can help fix multiple issues that may be caused.</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-10-11 16:59:42 UTC</pubDate>
         <guid>https://padlet.com/1046787/mghigxyconldyos/wish/2742176993</guid>
      </item>
      <item>
         <title>Power/ Power Cable Issues</title>
         <author>1046787</author>
         <link>https://padlet.com/1046787/mghigxyconldyos/wish/2742184208</link>
         <description><![CDATA[<div>Dead Power Cable<br>High Voltage<br>Not enough Voltage<br>Damaged Cable</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-10-11 17:04:30 UTC</pubDate>
         <guid>https://padlet.com/1046787/mghigxyconldyos/wish/2742184208</guid>
      </item>
      <item>
         <title>Ethernet Cable Issues</title>
         <author>1046787</author>
         <link>https://padlet.com/1046787/mghigxyconldyos/wish/2742188503</link>
         <description><![CDATA[<div>Snapped Clip<br>Incorrect cable type (straight-though/crossover)<br>Loose Cable/Not plugged in (to the router/modem)<br><br><br></div>]]></description>
         <enclosure url="" />
         <pubDate>2023-10-11 17:07:37 UTC</pubDate>
         <guid>https://padlet.com/1046787/mghigxyconldyos/wish/2742188503</guid>
      </item>
      <item>
         <title>Modem/Router Issues</title>
         <author>1063204</author>
         <link>https://padlet.com/1046787/mghigxyconldyos/wish/2742196967</link>
         <description><![CDATA[<div>Is it powered on<br>is the internet cable properly connected to the router<br>Is the coaxial cable properly connected<br>Is the Router connected to your device with ethernet<br>Reset the device to maybe fix issue<br>Make sure it has enough power<br>Overheating<br>Firmware</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-10-11 17:13:39 UTC</pubDate>
         <guid>https://padlet.com/1046787/mghigxyconldyos/wish/2742196967</guid>
      </item>
      <item>
         <title>Test Power/ Power Cable Issues Theory</title>
         <author>1060677</author>
         <link>https://padlet.com/1046787/mghigxyconldyos/wish/2742197204</link>
         <description><![CDATA[<div>-Swapping Socket<br>- Wrong socket plugged in to power cable&nbsp;<br>- Check Wattage transfer</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-10-11 17:13:50 UTC</pubDate>
         <guid>https://padlet.com/1046787/mghigxyconldyos/wish/2742197204</guid>
      </item>
      <item>
         <title>Test Ethernet Cable Issues</title>
         <author>1060677</author>
         <link>https://padlet.com/1046787/mghigxyconldyos/wish/2742201159</link>
         <description><![CDATA[<div>- Test a different Ethernet Cable<br>- Go to device manufacturer's website and search up recommended cable type for your specific device<br>- Unplug and plug in the cable<br>- Make sure The length is long enough and it wont stretch and pull out</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-10-11 17:16:25 UTC</pubDate>
         <guid>https://padlet.com/1046787/mghigxyconldyos/wish/2742201159</guid>
      </item>
      <item>
         <title>Test Modem/Router Issues</title>
         <author>1060677</author>
         <link>https://padlet.com/1046787/mghigxyconldyos/wish/2742205485</link>
         <description><![CDATA[<div>- Check if device is powered on<br>- Check if&nbsp; internet cable connects to router<br>-&nbsp; Check if coaxial&nbsp; cable&nbsp; is connected<br>- Check if router is connected to device with&nbsp; ethernet<br>- Check if internet cable to connected from modem to router<br>- Check area which it may cause overheating</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-10-11 17:18:51 UTC</pubDate>
         <guid>https://padlet.com/1046787/mghigxyconldyos/wish/2742205485</guid>
      </item>
      <item>
         <title>The issue/s</title>
         <author>1046787</author>
         <link>https://padlet.com/1046787/mghigxyconldyos/wish/2742221554</link>
         <description><![CDATA[<div>The issue was with the power on the router, so with this we have to organize the solutions to fix it, we listed it from.<br>- lose wire<br>- damaged wire<br>- lose socket<br>- buy a new cable<br>- broken router ports</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-10-11 17:29:14 UTC</pubDate>
         <guid>https://padlet.com/1046787/mghigxyconldyos/wish/2742221554</guid>
      </item>
      <item>
         <title>Trial and Error</title>
         <author>1046787</author>
         <link>https://padlet.com/1046787/mghigxyconldyos/wish/2742235998</link>
         <description><![CDATA[<div>After testing the direct connection from ethernet cables and the modems connection. We discovered the issue was with the power not reaching enough wattage to support the whole system.<br><br></div>]]></description>
         <enclosure url="" />
         <pubDate>2023-10-11 17:38:25 UTC</pubDate>
         <guid>https://padlet.com/1046787/mghigxyconldyos/wish/2742235998</guid>
      </item>
      <item>
         <title>Document solution/s for reference</title>
         <author>1060677</author>
         <link>https://padlet.com/1046787/mghigxyconldyos/wish/2742236175</link>
         <description><![CDATA[<div>On google doc/word document;<br>-List symptoms that occurred<br>-List theories that could be the cause<br>-Test each theory one by one<br>&nbsp; &nbsp;- List theories that didn't work<br>-Document the different solutions to each theory<br>&nbsp; &nbsp;-List solutions that worked<br>-Reuse this document when issue may reoccur.<br><br></div>]]></description>
         <enclosure url="" />
         <pubDate>2023-10-11 17:38:32 UTC</pubDate>
         <guid>https://padlet.com/1046787/mghigxyconldyos/wish/2742236175</guid>
      </item>
      <item>
         <title>Check results</title>
         <author>1060677</author>
         <link>https://padlet.com/1046787/mghigxyconldyos/wish/2744003830</link>
         <description><![CDATA[<div>Test several different computers around the room. From closest to furthest from the router. Also check the different connections types, wired and wireless.</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-10-12 17:26:37 UTC</pubDate>
         <guid>https://padlet.com/1046787/mghigxyconldyos/wish/2744003830</guid>
      </item>
      <item>
         <title>Austin, Gabe, Reagan</title>
         <author>1046787</author>
         <link>https://padlet.com/1046787/mghigxyconldyos/wish/2744035036</link>
         <description><![CDATA[]]></description>
         <enclosure url="" />
         <pubDate>2023-10-12 17:50:55 UTC</pubDate>
         <guid>https://padlet.com/1046787/mghigxyconldyos/wish/2744035036</guid>
      </item>
      <item>
         <title>Check Manufacturer Sites</title>
         <author>1046787</author>
         <link>https://padlet.com/1046787/mghigxyconldyos/wish/2744062304</link>
         <description><![CDATA[<div>Check if recalls had happened with this model. If this model has bad reviews.</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-10-12 18:09:34 UTC</pubDate>
         <guid>https://padlet.com/1046787/mghigxyconldyos/wish/2744062304</guid>
      </item>
      <item>
         <title>The solution/s</title>
         <author>1046787</author>
         <link>https://padlet.com/1046787/mghigxyconldyos/wish/2745485204</link>
         <description><![CDATA[<div>There are many different issues that could be causing the power issue with the router and many different ways to solve them.<br>-Changing the socket/ wattage output<br>-Replacing the power cable<br>-Changing/replacing router parts</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-10-13 16:45:21 UTC</pubDate>
         <guid>https://padlet.com/1046787/mghigxyconldyos/wish/2745485204</guid>
      </item>
      <item>
         <title>The plan</title>
         <author>1046787</author>
         <link>https://padlet.com/1046787/mghigxyconldyos/wish/2745490701</link>
         <description><![CDATA[<div>1. Initially start by checking the wattage output of the socket.<br>&nbsp; -It meets the requirement to power the router.<br>2. Open the router to see if dust has built up or any parts are broken.<br>&nbsp; - Little Dust built up and no damage, not enough to affect network connections.<br>3. Check the power cable of the router, to see if the cable was damaged.<br>  -Plugging it in causes the router lights to blink and no connection was established among the computers.<br><br></div>]]></description>
         <enclosure url="" />
         <pubDate>2023-10-13 16:50:43 UTC</pubDate>
         <guid>https://padlet.com/1046787/mghigxyconldyos/wish/2745490701</guid>
      </item>
      <item>
         <title>The solution</title>
         <author>1046787</author>
         <link>https://padlet.com/1046787/mghigxyconldyos/wish/2745492113</link>
         <description><![CDATA[<div>Because it was an issue with the power cable. We decided to buy a new one from the same manufacturer of the router, but getting a better more durable and stronger (Wattage) power cable.</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-10-13 16:52:03 UTC</pubDate>
         <guid>https://padlet.com/1046787/mghigxyconldyos/wish/2745492113</guid>
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