2. Why it is your strength to run your business?

Answers

1. Our business' strengths are we are able to complete a customer's order within a week and we also provide promotional price monthly, so our customers can purchase our products at a cheaper price.

2. Our strength to run our business is we have good cooperation among the teammates, making it easier for us to complete our tasks. Other than that, we manage our business systematically by assigning a certain task to each of the teammates. If any of the members have difficulties in completing a task, we try to help him as a team.

Answers

1. We value our customer satisfaction the most so we provide constant help with our customer services. Our customers privacy is also protected because we make sure that customers' photos will be deleted right after all of them are printed.

2.  We find it a little hard to convince customer to buy polaroid photos as people nowadays prefer to keep their photos digitally.

2. What are the weaknesses of your business so far?

Answers

1. Our target audience are the specific group of people that we want to reach with our product. Here we choose teenagers, adults and family members as our target market because we believe that these groups have very high potential in buying our products.

2. As we are doing dropship, we do not have control on the time taken to process each of our customers' order. However, our supplier managed to process and ship the customers' order within 7 days, which is considered as quite fast.

2.How do you promote and advertise your products to attract customers?

Answers

1.Since people nowadays are already used to keeping picture digitally, it's quite challenging to convince them to buy our products.

2. We promote our services in different social platforms such as Facebook and Instagram. We also share our products among our families and friend via Whatsapp status.

2. What makes your product stand out? 

Answers

1.We use digital marketing strategy which is suitable with the current situation where people prefer to shop online. We update our social media by uploading hard sell, soft sell and teasers for the marketing contents. Hence, we could reach more viewers and attract them to buy our products.

2. Our polaroid photos are printed on glossy papers, which can increase its durability and gives clearer effect on the photos. For the photo albums, we have several types that have different capacities, so our customers can choose the albums of their preferences.

2. How do you conduct the marketing strategies to ensure efficiency?

Answers

1. We provide services for those who wants to have their favorite photos printed physically. Polaroid photos are also great for people to use to decorate walls or just to be kept as memories. We target those who have their own income as well as our own families and friends for easier marketing.

2. One of our marketing strategies is to promote our products via social media. We frequently updates our promotions for example 12.12 sales there so that people could see while they are scrolling through their social media account. 

Answers

1. Since our country are under the Movement Control Order (MCO) due to the pandemic, everyone is advised to stay at home. Hence, we think that we should provide a polaroid printing service which will be delivered through postage. People can print their photos using our service and use them to decorate their living space while staying at home to get rid of their boredom.

2. Our marketing strategy is to promote our products through social media such as Instagram and Facebook with teenagers and adults are our target customers. In addition, we also promote our products by posting Whatsapp status to reach out to our family members and relatives as well.

2. With the quality you give to customers, do you feel that the price you place is adequate or insufficient. Plus in the case of Covid 19, will anyone use your services?

Answers

1. We generated separated link for each customer. The links to upload the photos are unlisted so only the person with the link got to see the pictures. In this case, only the supplier, our company members and the customer would have the link.

2. Yes, our pricing is really affordable since you could get 60pcs of white frame polaroid for only RM17. The quality is also high compared to our competitors since we used glossy printing paper as well as clear printing. Of course, since the Covid-19, it will be hard to promote but we believe that if we keep promoting our services there would people interested in our polaroid services since its definitely convenient for you to get it since we only need to deliver the photos to your doorstep.

2.  Do you think you can keep up with sudden increase in demand?

Answers

1. Since our store is based online, which are Instagram and Facebook, we will frequently reach out to customers via this social media platform to build interest in buying our products.

2. Yes. Since we have 9 members in our company, it'll be easier to manage a lot of orders because any of us could be in charge of customer service.