Customer Service Example by Sun Hong Kim https://padlet.com/skim7278/mfjkqfvz5h1q What should be expected of convenience store employees. en-us 2017-09-18 16:58:07 UTC 2023-10-14 11:52:01 UTC hello@padlet.com The appearance of the employee serving you and helping you should be refined and professional. There should be a name tag introducing who the employee is and the employee should be wearing proper clothes without any rips and does not show too much skin. An example of what is ideal for employees to wear is shown below. skim7278 https://padlet.com/skim7278/mfjkqfvz5h1q/wish/188572276 2017-09-18 17:05:11 UTC https://padlet.com/skim7278/mfjkqfvz5h1q/wish/188572276 skim7278 https://padlet.com/skim7278/mfjkqfvz5h1q/wish/188573488 2017-09-18 17:07:29 UTC https://padlet.com/skim7278/mfjkqfvz5h1q/wish/188573488 The customer service employee should have a warm and welcoming voice that could easily tell you where something is. The customer employee should also have an easy to talk to personality that could help where customers could locate what they want in the convenience store. The employees should not be very stern and rude to the customers unless the customers are violating a rule of the store. skim7278 https://padlet.com/skim7278/mfjkqfvz5h1q/wish/188574466 2017-09-18 17:09:30 UTC https://padlet.com/skim7278/mfjkqfvz5h1q/wish/188574466 We do not need customer service employees that always have a negative attitude. That includes cursing and a negative mood going on. We are aware that everyone gets mad at some points, but please do remember that this is a job that includes socializing with a good and happy tone and mood. We do not need employees that do not treat customers kindly and disrespects others. We also do not respect any employees that take advantage of their job by stealing items and abuse their power. skim7278 https://padlet.com/skim7278/mfjkqfvz5h1q/wish/188576746 2017-09-18 17:13:51 UTC https://padlet.com/skim7278/mfjkqfvz5h1q/wish/188576746 skim7278 https://padlet.com/skim7278/mfjkqfvz5h1q/wish/188578906 2017-09-18 17:17:32 UTC https://padlet.com/skim7278/mfjkqfvz5h1q/wish/188578906 1. Ideal employees with a positive vibe and personality read to greet anybody with kindness. skim7278 https://padlet.com/skim7278/mfjkqfvz5h1q/wish/188579573 2017-09-18 17:18:42 UTC https://padlet.com/skim7278/mfjkqfvz5h1q/wish/188579573 2. The ideal appearance of an employee with a name tag and a happy smile. skim7278 https://padlet.com/skim7278/mfjkqfvz5h1q/wish/188579781 2017-09-18 17:19:03 UTC https://padlet.com/skim7278/mfjkqfvz5h1q/wish/188579781 skim7278 https://padlet.com/skim7278/mfjkqfvz5h1q/wish/188581584 2017-09-18 17:22:29 UTC https://padlet.com/skim7278/mfjkqfvz5h1q/wish/188581584 3. This is honestly the opposite of what we want. An employee that isn't wearing clothing appropriate to his/her workplace. Also, the serious face has to go. The hat is just a bit too ridiculous to be even worn, and is unthinkable to think if an actual employee would wear such a thing. skim7278 https://padlet.com/skim7278/mfjkqfvz5h1q/wish/188581768 2017-09-18 17:22:52 UTC https://padlet.com/skim7278/mfjkqfvz5h1q/wish/188581768