What Zoom questions or issues do we have? by Kristen https://padlet.com/kristencragwall/metk1mfo1yq0 Anything you're getting stuck on? Technical difficulties? en-us 2018-06-19 00:41:55 UTC 2023-02-19 15:29:57 UTC hello@padlet.com Calendar disconnect https://padlet.com/kristencragwall/metk1mfo1yq0/wish/267836880 I've had a couple of customers reach out when we've had to reschedule a meeting from the original date and/or time.  When they try to log in at the new time, it gives them a pop up with a message that the meeting was scheduled for whatever the old time was.  This seems to be a disconnect between Zoom and the Google calendar that it doesn't update in Zoom when changed on the Google calendar. (Molly)]]> 2018-06-19 17:58:41 UTC https://padlet.com/kristencragwall/metk1mfo1yq0/wish/267836880 Screenshare https://padlet.com/kristencragwall/metk1mfo1yq0/wish/267836923 I had an issue where participants could not share their screen, even though my settings showed that everyone could present. It's only happened once so far and I'm not sure if it will persist.  (Amanda)

]]> 2018-06-19 17:59:07 UTC https://padlet.com/kristencragwall/metk1mfo1yq0/wish/267836923 Video https://padlet.com/kristencragwall/metk1mfo1yq0/wish/267837255 I've found that customers often join with their camera on by default - sometimes they realize and sometimes they don't.  I hate to change the setting for all, but it seems like it isn't very intuitive for new users to use. (Molly)]]> 2018-06-19 18:01:35 UTC https://padlet.com/kristencragwall/metk1mfo1yq0/wish/267837255 Screenshare preview? https://padlet.com/kristencragwall/metk1mfo1yq0/wish/267837570 Is there a way to dock a preview of what you are sharing when in screen share mode? I haven't found this option, but it would be very helpful as I've found it hard to tell if and exactly what I am sharing.]]> 2018-06-19 18:04:00 UTC https://padlet.com/kristencragwall/metk1mfo1yq0/wish/267837570 "Your Zoom Attendees are waiting" https://padlet.com/kristencragwall/metk1mfo1yq0/wish/269181690 Why do I get these email notifications about waiting attendees 10-20 mins before every meeting when that is clearly NOT the case?

]]> 2018-07-02 17:51:00 UTC https://padlet.com/kristencragwall/metk1mfo1yq0/wish/269181690 I recorded a session but then when I replayed it, the audio was fine but the ppt that I was sharing with the customer was frozen on the first slide for the 40 min recording https://padlet.com/kristencragwall/metk1mfo1yq0/wish/269181693 2018-07-02 17:51:02 UTC https://padlet.com/kristencragwall/metk1mfo1yq0/wish/269181693 Video Setting https://padlet.com/kristencragwall/metk1mfo1yq0/wish/269182015 2018-07-02 17:55:30 UTC https://padlet.com/kristencragwall/metk1mfo1yq0/wish/269182015