^{Impactful questions should be open-ended (what? when? how?)}

^{Ask about Business vision; Site goals; Current challenges; Tactics for growth}

^{Compliments must be specific, sincere, not exaggerated}

^{Compliment something you like on a user's site, something they achieved, their goal/mission, etc.}

^{Get curious (users love to talk about themselves)}

^{Speak about something you have in common, smth you find attractive on their site, etc. - topics}

^{Make sure it's a good time to talk (NOT sensitive cases on live interactions)}

^{Listen intently (active listening technics)} 

^{Ask Powerful questions}