INTERNSHIP MARCH 2022 by Erni Nadia Binti Bakri H18A0109 https://padlet.com/ernih18a0109/Internship PANDAN LAUT BEACH RESORT en-us 2022-03-26 10:45:30 UTC 2025-09-26 05:27:35 UTC hello@padlet.com https://padlet.net/icons/png/1f3dd.png ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2114753938 Pandan Laut Beach Resort which is a 2-star resort hotel on two acres is a seaside resort which maintains originality of the natural resources of coastal trees with beautiful beaches. The resort namely Pandan Laut Beach Resort according to plant species of coastal sea pandanus trees abound in the area of the coast. Situated only 49 km from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

 At Pandan Laut Beach Resort, the excellent service and superior facilities make for an unforgettable stay. Guests of the hotel can enjoy on-site features like 24-hour room service, car park, room service, airport transfer and family room. 

 The ambiance of Pandan Laut Beach Resort is reflected in every guestroom. Television LCD/plasma screen, clothes rack, linens, mirror, towels are just some of the facilities that can be found throughout the property. Throughout the day, guests can enjoy the relaxing atmosphere of the private beach, fishing, massage and pool (kids). Pandan Laut Beach Resort is a smart choice for travelers to Merang, offering a relaxed and hassle-free stay every time.

]]> 2022-03-26 11:31:16 UTC https://padlet.com/ernih18a0109/Internship/wish/2114753938 Day 1 (20 Mac 2022), Sunday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2114756772 Today's task

8.00 am
Report duty at Pandan Laut Beach Resort.
Introductory session with staff.
Listen to the explanation from the Manager, En. Wan Najmuddin about the resort and the scope of work that needs to be done for the first week. 
So, for the first week I was placed in the housekeeping department. 

8.30 am - 10.30 am
Explanation from staff (Kakpah) about the routine that needs to be done every morning. First, check the booking schedule to see which rooms need to be clean. After that, we need to separate linens such as sheets, blankets, pillowcases, footwear, towels and rugs and need to be place in a plastic according to the room.

11.00 am - 1.30 pm
Washing and tidying rooms that have been check out (guide by Kakpah)
Washing tasks such as changing sheets, blankets and pillowcases, footwear, bath towels, sweeping, vacuum the room, disposing of garbage plastic and cleaning the bathroom.
In addition, I need to ensure that items in the room such as remote tv, aircond, soap, tissues, mineral water, coffee are available in each room.
The changed linens need to be brought and sent to the laundry for washing.

1.30 pm - 2.30 pm
Rest

2.30 pm - 4.00 pm 
Wash linens at the laundry.

4.00 pm - 4.40 pm
After that, bring the dry linens and keep in the workers' house. There, we will segregate the linens.

5.00 pm
Punch card. 


]]> 2022-03-26 11:36:18 UTC https://padlet.com/ernih18a0109/Internship/wish/2114756772 Day 2 (21 Mac 2022), Monday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2114757660 Today's task

8.00 am
Punch card

8.15 am - 11 am
Check the booking schedule and see which rooms need to be clean and services.
After that, separate the linens into plastic according to the room.
Receive instructions from Mr. Wan to clean the office, wipe desks and windows.

11.15 am - 1.30 pm 
Do room service.
After that, clean the room that has been check out.
Bring dirty linens to the laundry for wash.

1.30 pm - 2.30 pm
Rest

2.35 pm - 4.40 pm
Enter the office and staff (Kak Ila) teach how to write receipts, check in guests, how to use plug n pay and record in the sales book.
Go to the laundry to help other staff wash linens.
Bring the linens to the worker's home and separate it.

5.00 pm 
Punch card. ]]> 2022-03-26 11:37:55 UTC https://padlet.com/ernih18a0109/Internship/wish/2114757660 Day 3 (22 Mac 2022), Tuesday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2114758018 Today's task

7.56 am
Punch card

8.15 am - 10.40 am
Help kakpah separate the linens and put it in plastic.
Enter the office for sweep the office and wipe the table. 

11.00 am - 1.00 pm 
Start cleaning the rooms.
Sweep dry leaves in the resort area and the beach area outside the resort.

1.15 pm - 2.15 pm
Rest

2.30 pm - 4.40 pm 
Go to the laundry to help the other staff wash the linens.
When done, take the linens to the worker's house.
Kak Ila explain about the total number of room here, room type, room name, price per night and max capacity that can fit in the room.

5.00 pm 
Punch card. 

]]> 2022-03-26 11:38:35 UTC https://padlet.com/ernih18a0109/Internship/wish/2114758018 Day 4 (23 Mac 2022), Wednesday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2114758306 Today's task

7.58 am
Punch card

8.30 am - 10.30 am
Check the booking schedule and see which rooms need to be clean.
Separate the linens and put in plastic according to the room.
Check room cleaning items like sanitizer, detergent etc. should be added or not.

10.40 am - 1.40 pm 
Sweeping in the area kitchen. Wipe the kitchen and tidy the utensils in the kitchen for the use of other guests.
Clean the rooms.

1.40 pm - 2.30 pm 
Rest

2.30 pm - 4.40 pm
Enter the office because there are guests who want to check in.
Go to the laundry to continue washing the linens.
Bring the linens to the worker's house and separate the linens.

5.00 pm
Punch card.  ]]> 2022-03-26 11:39:05 UTC https://padlet.com/ernih18a0109/Internship/wish/2114758306 Day 5 (24 Mac 2022), Thursday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2114758507 Today's task

7.58 am
Punch card

8.15 am - 10.30 am
Separate the linens into plastic.
Sweep dry leaves in the resort area.
Change trash plastic and dispose of trash.
Enter the office to sweep and wipe the table.

11.15 am to 1.40 pm
Do service room.
Clean the rooms.

2.00 pm - 2.40 pm
Rest

2.40 pm - 4.40 pm 
Go to the laundry to wash the linens.
Take the linens to the worker's house and separate it.

5.00 pm 
Punch card.]]> 2022-03-26 11:39:26 UTC https://padlet.com/ernih18a0109/Internship/wish/2114758507 Day 6 (25 Mac 2022), Friday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2114758841 Today's task

8.00 am 
Punch card

8.15 am - 10.40 am 
Enter the office and clean the office, wipe the desk and office windows.
Enter the employee's house again and help Kakpah separate the linens to clean the room. 
After that Kakpah told me to fold the towels to do the room service.

11.00 am - 1.40 pm
Do room service.
Clean the room.

1.40 pm - 2.15 pm
Rest

2.30 pm - 4.40 pm 
Go to the laundry to help the other staff wash the linens.
Once everything is ready to be wash and dry, the linens need to bring to the worker's home.
In workers' homes, linens are sorted by type such as blankets and sheets according to bed size such as single, queen and king.

5.00 pm
Punch card. ]]> 2022-03-26 11:39:46 UTC https://padlet.com/ernih18a0109/Internship/wish/2114758841 Day 7 (26 Mac 2022), Saturday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2114759249 Today's task

8.00 am
Punch card

8.15 am - 10.40 am
Kak Ila told me to sweep in the open hall.
Change the tablecloth in the open hall.
Separate the linens according to the room that needs to be wash.

11.00 am - 1.30 pm
Clean all rooms. 

1.30 pm - 2.15 pm
Rest

2.15 pm - 4.40 pm 
Go to the laundry and wash the linens.
Kakpah told me to wash the toilet in a close hall.
Take the linens into the worker's house.
Separate the linens.

5.00 pm
Punch card. ]]> 2022-03-26 11:40:10 UTC https://padlet.com/ernih18a0109/Internship/wish/2114759249 Day 8 (27 Mac 2022), Sunday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2115153207 Holiday / Rest Day.]]> 2022-03-26 23:29:45 UTC https://padlet.com/ernih18a0109/Internship/wish/2115153207 Day 9 (28 Mac 2022), Monday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2115153421 Today's task

7.59 am 
Punch card

8.15 am - 10.30 am
Separate the linens and place in plastic according to the room.
Enter the office to sweep the office and wipe the table.

11.00 am - 1.00 pm
Do room service.
Clean rooms.

1.10 pm - 2.30 pm
En. Wan ask me to enter the office. He tell me starting this week, I will be place at the front desk department. He explain more detail about this resort. He tell about the terms and conditions about the accommodation here, food, cooking and BBQ, pool and other important things. He also send all the resort files about resort details such as description, terms and conditions, Redang Island daytrip package, quotation and room rate for me to study. 
Then, he also guide me ways to respond to customer who want to book a room whether book thru call or walk in to the counter. 
Mr. Wan also guide me to use BedBooking which is the resort's booking schedule. If there is an incoming booking and the customer has made a deposit payment, I need to key in the booking in the BedBooking. Then, he also guide me how to use booking.com website. Then, he explain to me about the layout of the resort which I need to explain to the guests who check in later. Next, he also tell customers can make full payment here through three ways which is cash payment, debit or credit card and transfer. 

2.30 pm - 3.00 pm
Rest

3.00 pm - 4.55 pm 
Handling check in guest. 
Answer call customer.
Reply WhatsApp customer.

5.00 pm
Punch card. ]]> 2022-03-26 23:30:22 UTC https://padlet.com/ernih18a0109/Internship/wish/2115153421 Day 10 (29 Mac 2022), Tuesday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2115153518 Today's task

7.57 am
Punch card

8.15 am - 2.30 pm
Open the office.
Check yesterday's booking schedule. After that, tell the staff cleaner which room need to be clean and services today.
Take out bicycles and electric bikes for rent.
Enter the office again and sweep the office.
View WhatsApp customers and reply.
Check booking.com and bedbooking and make a booking summary for today. After that, update in the group WhatsApp Front Desk.
Handling check out guest. Guest drop the keys.
Pick up the customer call.
There are reservations on booking.com and I need to key in into bedbooking.
Call guest who late to check out.
The customer walk in to the counter for booking for Family Day and take them to look resort area and rooms and explain about the resort.

2.30 pm - 3.00 pm
Rest

3.00 pm - 5.00 pm 
View WhatsApp customers and reply.
Pick up customer call.
Handling check in guest. Guest settle payment, make a receipt and gives key to them. 

5.00 pm
Punch card. ]]> 2022-03-26 23:30:40 UTC https://padlet.com/ernih18a0109/Internship/wish/2115153518 Day 11 (30 Mac 2022), Wednesday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2115153621 Today's task

8.00 am
Punch card

8.15 am - 2.00 pm
Enter the office.
Check BedBooking and inform the staff cleaner which room need to be cleans and services today.
Take out a bike for rent.
Wash the office toilet and sweep the office.
Arrange grocery store items.
Answer customer calls.
Reply WhatsApp customer.
Handling check out guest.
Handling customer walk in for booking at counter. 

2.00 pm - 2.40 pm
Rest

2.40 pm - 5.00 pm
Handling check in guest.
Answer customer calls.
Reply WhatsApp customer.
Inform staff guest complain about broken door knobs. 
Inform staff guest request extra mattress. 

5.00 pm
Punch card. ]]> 2022-03-26 23:31:04 UTC https://padlet.com/ernih18a0109/Internship/wish/2115153621 Day 12 (31 Mac 2022), Thursday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2115153698 Today's task

7.59 am 
Punch card

8.10 am - 2.30 pm
Send mineral water to guests.
Enter the office.
Open the laptop.
Take out a bike for rent.
Sweep the office
Make a booking summary today and send it in the WhatsApp group Front Desk.
Handling check out guest.
Inform cleaner staff which room has check out.
Reply WhatsApp customer.
Pick up the customer call.
Check booking.com and key in the booking in BedBooking.
Make receipt for guest. 

2.30 pm - 3.15 pm
Rest

3.20 pm - 5.00 pm
Handling check in guest.
Make a receipt for guest.
Give key rooms to guest. 
Calculate today's sales and give the cash to En. Wan.

5.00 pm
Punch card. ]]> 2022-03-26 23:31:21 UTC https://padlet.com/ernih18a0109/Internship/wish/2115153698 Day 13 (1 April 2022), Friday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2117034079 Today's task

8.00 am
Punch card

8.10 am - 2.30 pm
Enter office.
Take out a bike for rent.
Sweep the office.
Make a booking summary today and send it in the WhatsApp group Front Desk.
Handling guests at the counter.
Handles guests want to rent a bicycle.
Reply WhatsApp customer. 
Handling check out guest. 
Inform the cleaner staff which room has check out for cleaning.

2.30 pm - 3.00 pm
Rest

3.00 pm - 5.00 pm
Handling check in guest.
Make a receipt for guest.
Reply WhatsApp customer. 

5.00 pm 
Punch card. ]]> 2022-03-28 12:32:29 UTC https://padlet.com/ernih18a0109/Internship/wish/2117034079 Day 14 (2 April 2022), Saturday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2117034910 Today's task

8.00 am
Punch card.

8.10 am - 2.30 pm
Enter the office.
Take out a bike for rent.
Sweep the office.
Create a booking summary today.
Pick up the customer call. 
Handling check out guest.
Inform the cleaner staff which room has check out for cleaning.
Reply WhatsApp customers who want to book a room.
Key in booking in BedBooking.

2.30 pm - 3.00 pm
Rest 

3.00 pm - 5.00 pm
Reply WhatsApp customer.
Help staff cleaner at laundry. 
Handling check in guest. 
Make a receipt. 

5.00 pm 
Punch card. ]]> 2022-03-28 12:32:55 UTC https://padlet.com/ernih18a0109/Internship/wish/2117034910 Day 15 (3 April 2022), Sunday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2126420156 Today's task

7.58 am
Punch card.

8.10 am - 11.00 am
Follow staff (Liza) to clean the pool.
Enter the office.
Calculate yesterday's sale and update to Mr. Wan.
Sweep the office.
Check booking.com and BedBooking.
Key in booking in booking.com into the BedBooking schedule.
Make a booking summary today and send it in the WhatsApp group Front Desk.
Handling check out guest.
Inform the cleaner staff which room have check out.
Reply WhatsApp customer.
Pick up the customer call.

11.05 am - 2.00 pm
Help staff wash cloth at the laundry.
Clean and tidy the room.
Learn to make sheets.

2.10 pm - 4.00 pm
Enter the office again.
Reply WhatsApp customer.
Handling check in guest.

4.00 pm
Punch card. ]]> 2022-04-02 11:25:13 UTC https://padlet.com/ernih18a0109/Internship/wish/2126420156 Day 16 (4 April 2022), Monday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2126421057 Today's task

7.58 am
Punch card.

8.20 am - 1.00 pm
Enter the office.
Sweep office. 
En. Wan tell me fasting month I need to help the housekeeping staff do the cleaning work.
Go the laundry to wash the linens before going clean the room. 
Start tidying the room. The rooms that need to be clean are Kaktus 1, Kaktus 2, Kaktus 5 and Kaktus 6.
En. Wan asked to tidy the room in more detail.

1.10 pm - 4.00 pm
Do room service.
Bring the linens to the laundry.
Wash linens in the laundry.
Fold the linens at the worker's house.

4.00 pm
Punch card. ]]> 2022-04-02 11:27:34 UTC https://padlet.com/ernih18a0109/Internship/wish/2126421057 Day 17 (5 April 2022), Tuesday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2126421187 Today's task

8.00 am 
Punch card.

8.10 am - 2.00 pm
Enter the office. 
Sweep office. 
Clean the area swimming pool. 
Release the vacuum cleaner to the pool. 
Prepare items for cleaning and tidying the rooms and refill the detergent into the bottle.
First, we had to put the mattress and pillow protector in Kaktus 2 and 6. After that we start clean the room of Kaktus 4, Kaktus 3, Jambu Laut 4 and Jambu laut 3. The tasks that I need to do are wipe the windows, sweep balcony and put on the sheets.
Go to the pool again to store the swimming pool vacuum cleaner.

2.00 pm - 4.00 pm 
Go to the laundry to wash the linens.
Wait until the linens is ready.

4.00 pm
Punch card. ]]> 2022-04-02 11:27:55 UTC https://padlet.com/ernih18a0109/Internship/wish/2126421187 Day 18 (6 April 2022), Wednesday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2126421344 Holiday / Rest Day.]]> 2022-04-02 11:28:19 UTC https://padlet.com/ernih18a0109/Internship/wish/2126421344 Day 19 (7 April 2022), Thursday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2126421484 Holiday / Rest Day.]]> 2022-04-02 11:28:41 UTC https://padlet.com/ernih18a0109/Internship/wish/2126421484 Day 20 (8 April 2022), Friday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2126421640 Today's task

7.58 am 
Punch card.

8.10 am - 4.00 pm 
Go to the pool and help the staff (Liza) clean the swimming pool.
Keep the table in an open hall store.
Go to Senduduk 1 and Senduduk 2 rooms to remove the curtains, mattress and pillowcases protector.
Bring curtains, mattress and pillowcases protector to the laundry for wash.
Enter the office.
Sweep the office.
Clean outdoor kitchen.
Clean and tidy Senduduk 1 and Senduduk 2 rooms.
Clean the Kaktus 3 room.
Clean the Pandan Laut 6 and Pandan Laut 3 rooms.
Take the linens to the laundry to wash.

4.00 pm
Punch card and back. ]]> 2022-04-02 11:29:06 UTC https://padlet.com/ernih18a0109/Internship/wish/2126421640 Day 21 (9 April 2022), Saturday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2126421735 Today's task

7.58 am
Punch card.

8.10 am - 2.30 pm
Enter the office.
Sweep the office.
Go to Pandan Laut 1 and Pandan Laut 2 to help other staff remove curtains, mattress and pillowcases protector.
Prepare items for clean the room.
Clean and tidy Pandan Laut 1, Pandan Laut 2 and Pandan Laut 4 rooms.
Enter the office again because the guest from Kemunting 3 room ask for one more night and want to change the room to Pandan Laut 6.
Clean Kemunting 3 and Kemunting 1 rooms.
Enter Pandan Laut 1 and Pandan Laut 2 rooms again to put on mattress and pillowcases protector, curtains and sheets.

3.00 pm - 4.00 pm 
Enter the office.
Wipe office windows.
Sweeping the waqf at the garden.

4.00 pm
Punch card. ]]> 2022-04-02 11:29:23 UTC https://padlet.com/ernih18a0109/Internship/wish/2126421735 Day 22 (10 April 2022), Sunday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2137326612 Today's task

7.57 am 
Punch card. 

8.00 am - 3.00 pm
Go to the pool. 
Go to the Jambu Laut 1 and Jambu Laut 2 rooms to remove the curtains, mattress and pillowcases protector.
Go to Pandan Laut 6 and Pandan Laut 4 rooms to remove sheets, pillowcases, towels, prayer mat and footwear.
Take all the linens to the laundry for wash.
Enter the office.
Sweep the office. 
Enter the employee's house to prepare the washing equipment.
Go to Pandan Laut 6 and Pandan Laut 4 rooms to clean.
Go to the Jambu Laut 1 and Jambu Laut 2 rooms to tidy up and wash. 
Put sheets, pillowcases and blankets in the Jambu Laut 1 and Jambu Laut 2 rooms. 

3.00 pm - 4.00 pm 
Enter the office to keep the room keys that have done clean. 
Do room service for Kaktus 3 room. 
Sweeping at the veranda Kaktus 1 and Kaktus 2 rooms. 

4.00 pm 
Punch card. 

]]> 2022-04-09 12:12:33 UTC https://padlet.com/ernih18a0109/Internship/wish/2137326612 Day 23 (11 April 2022), Monday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2137338439 Today's task

7.57 am 
Punch card.

8.10 am - 3.00 pm 
Enter the office. 
Sweep office. 
Go tidy and sweep the open hall store.
Prepare the equipment for cleaning the room.
Clean Pandan Laut 3 room.
Remove curtains, mattress and pillowcases protector in Senduduk 3 and Senduduk 4 rooms for washing.
Take the linens to the laundry to be wash.
Do room service for Kaktus 3 room.
Tidy up and clean the Senduduk 3 and Senduduk 4 rooms.
Put again the sheets and curtains in Senduduk 3 and Senduduk 4 rooms.
Sweep in the swimming pool area.

4.00 pm 
Punch card. ]]> 2022-04-09 12:37:10 UTC https://padlet.com/ernih18a0109/Internship/wish/2137338439 Day 24 (12 April 2022), Tuesday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2137338562 Today's task

7.57 am
Punch card.

8.10 am - 1.00 pm
Enter office. 
Sweep and wipe table at office.
Go Kaktus 1 and remove the curtains to wash.
Take the curtains to the laundry.
Prepare items for cleaning rooms. 
Go to Pandan Laut 5 room to tidy and clean the room.
Sweep the leaves in front of the Pandan Laut rooms.
Go to Kaktus 3 to wash the room.
Go to Kaktus 1 again to put up the curtains.

1.30 pm - 4.00 pm
En. Wan call to let us know there are guests will check in Senduduk 2 room today and ask us to sweep the room before they check in.
Sweep Senduduk 2 room. 
Relocate the bed in Senduduk 1 room.
Handling guest check in. 
Check the linens in laundry. 
Pick up a dry linens. 

4.00 pm
Punch card. 

]]> 2022-04-09 12:37:26 UTC https://padlet.com/ernih18a0109/Internship/wish/2137338562 Day 25 (13 April 2022), Wednesday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2137338713 Holiday / Rest Day. ]]> 2022-04-09 12:37:48 UTC https://padlet.com/ernih18a0109/Internship/wish/2137338713 Day 26 (14 April 2022), Thursday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2137338891 Holiday / Rest Day. ]]> 2022-04-09 12:38:07 UTC https://padlet.com/ernih18a0109/Internship/wish/2137338891 Day 27 (15 April 2022), Friday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2137339048 Today's task

7.58 am 
Punch card.

8.10 am - 3.30 pm 
Go to the laundry and take the curtains of the Kaktus 2 room. 
Enter the office.
Sweep and tidy the office.
Enter the employee's house and prepare the items for cleaning.
Clean the Pandan Laut 6 room.
Go to Kaktus 5 room for take off the curtains to wash.
Go to the laundry to wash the curtains.
Enter the employee's house again and take the washing items to clean the laundry.
Handling check out guest. 
Clean Senduduk room 3.

4.00 pm 
Punch card. ]]> 2022-04-09 12:38:23 UTC https://padlet.com/ernih18a0109/Internship/wish/2137339048 Day 28 (16 April 2022), Saturday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2137339234 Today's task

7.58 am 
Punch card. 

8.10 am - 3.40 pm 
Separate the linens into plastic according to the room that needs to be clean today.
Fold the linens.
Enter the office.
Sweep and tidy the office.
Prepare cleaning items.
Clean Pandan Laut 1,2,3 and 4.
Clean Senduduk 4 room.
Clean Kaktus 4 room.
Do room services for Kaktus 6 and Senduduk 3 rooms.
Go to the laundry to wash the linens.

4.00 pm
Punch card. ]]> 2022-04-09 12:38:40 UTC https://padlet.com/ernih18a0109/Internship/wish/2137339234 Day 29 (17 April 2022), Sunday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2145466796 Today's task

7.59 am 
Punch card.

8.15 am - 3.40 pm
Separate the linen into the plastic according to the room that needs to be clean today.
Prepare items to clean the rooms.
Clean Pandan Laut 2, Pandan Laut 3, Pandan Laut 4, Pandan Laut 5 and Pandan Laut 6 rooms.
Bring the linens to the laundry.
Wash the linens.
Enter the office.
Sweep the office.
Keep room keys that have been clean in the office.
Clean Jambu Laut 3 and Jambu Laut 4 rooms.
Clean Senduduk 3 and Senduduk 4 rooms. 
Clean Kaktus 2, Kaktus 3 and Kaktus 5 rooms. 
Take all the dirty linens to the laundry.
Wash all the linens.

4.00 pm
Punch card. ]]> 2022-04-16 12:33:39 UTC https://padlet.com/ernih18a0109/Internship/wish/2145466796 Day 30 (18 April 2022), Monday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2145466920 Today's task

7.57 am
Punch card. 

8.10 am - 3.40 pm
Fold the linens that are wash yesterday.
Arrange items on shelves.
Enter the office.
Sweep the office.
Handling check out guest.
Clean the Jambu Laut 2 room.
Handling customers ask about the room and want to make a room reservation for the program later.
Clean the Kaktus 5 room.
Bring the linens to the laundry.
Wash linens.

4.00 pm
Punch card.  ]]> 2022-04-16 12:34:01 UTC https://padlet.com/ernih18a0109/Internship/wish/2145466920 Day 31 (19 April 2022), Tuesday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2145467055 Public Holiday. ]]> 2022-04-16 12:34:30 UTC https://padlet.com/ernih18a0109/Internship/wish/2145467055 Day 32 (20 April 2022), Wednesday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2145467149 Today's task

7.58 am
Punch card.

8.10 am - 3.15 pm
Fold and store the linens on a shelf.
Separate the linens into plastic.
Enter the office.
Check the key at mail box and keep the key into the office.
Clean and sweep the office.
Prepare items to clean the room.
Clean Pandan Laut 6 room.
Sweep dry leaves in front of Pandan Laut's room.
Clean open kitchen.
Take the linens to the laundry to wash.
Bring the dry linens to the worker's house.
Folding linens.

4.00 pm
Punch card.]]> 2022-04-16 12:34:48 UTC https://padlet.com/ernih18a0109/Internship/wish/2145467149 Day 33 (21 April 2022), Thursday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2145467254 Today's task

7.58 am 
Punch card.

8.30 am - 3.40 pm
Clean and arrange chairs and tables at open halls and close halls.
Put on the tablecloth. 
Enter the office.
Sweep and clean the office.
Follow the staff (Liza) to Kamalia Villas to clean the room.
Return to Pandan Laut resort.
Take the linens at laundry and bring it into the worker's house.
Folding linens.
Arrange the fabric on the shelf.
Sweep the leaves dry.
Clean in front of Senduduk room because there are guests who will check in the room.
Sweep the endowment area.

4.00 pm 
Punch card. 

]]> 2022-04-16 12:35:08 UTC https://padlet.com/ernih18a0109/Internship/wish/2145467254 Day 34 (22 April 2022), Friday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2145467381 Today's task

7.56 am 
Punch card.

8.10 am - 3.30 pm
Prepare items to clean the rooms.
Clean the Jambu Laut 1 and Jambu Laut 3 rooms.
Enter the office.
Tidy up and sweep the office.
Continue to clean the Jambu Laut 4, Senduduk 1, Senduduk 2, Senduduk 3 and Senduduk 4 rooms.
Clean Kaktus 3 and Kaktus 4 rooms.
Keep chairs and tables at the open hall into the hall store.

4.00 pm
Punch card. ]]> 2022-04-16 12:35:28 UTC https://padlet.com/ernih18a0109/Internship/wish/2145467381 Day 35 (23 April 2022), Saturday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2145467552 Holiday / Rest Day. ]]> 2022-04-16 12:35:50 UTC https://padlet.com/ernih18a0109/Internship/wish/2145467552 Day 36 (24 April 2022), Sunday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2154411074 Today's task

7.58 am 
Punch card.

8.15 am - 3.00 pm
Go Kaktus 4 to remove the curtain.
Bring Kaktus 4 curtains to the laundry to be wash.
Clean the wakaf in front of Kemunting 2 room to be paint.
Go to the laundry to dry the curtains.
Put on the curtains in the Kaktus 6 room. 
Enter office. 
Tidy and sweep office. 
Sweep and clean the garden and waqf area.

4.00 pm
Punch card and back. ]]> 2022-04-23 07:08:39 UTC https://padlet.com/ernih18a0109/Internship/wish/2154411074 Day 37 (25 April 2022), Monday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2154411178 Today's task

7.58 am
Punch card.

8.15 am - 3.30 pm
Clean the pool.
Clean the garden area.
Put on curtains in Kaktus 4 room.
Enter the office.
Tidy up and sweep the office.
Sweep the veranda of Jambu Laut 1 and Jambu Laut 2 rooms.

4.00 pm
Punch card. ]]> 2022-04-23 07:09:01 UTC https://padlet.com/ernih18a0109/Internship/wish/2154411178 Day 38 (26 April 2022), Tuesday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2154411360 Public Holiday. ]]> 2022-04-23 07:09:29 UTC https://padlet.com/ernih18a0109/Internship/wish/2154411360 Day 39 (27 April 2022), Wednesday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2154411437 Today's task

7.58 am 
Punch card.

8.10 am - 3.30 pm
Enter the office.
Sweep the office.
Clean Pandan Laut villa.
Prepare the cleaning items.
Clean Pandan Laut 3 room.
Bring the linens to the laundry.
Wash the linens.
Put the linens into the dryer.
Sweep and tidy the laundry.

4.00 pm
Punch card.]]> 2022-04-23 07:09:48 UTC https://padlet.com/ernih18a0109/Internship/wish/2154411437 Day 40 (28 April 2022), Thursday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2154411538 Today's task

7.59 am
Punch card.

8.10 am - 3.40 pm
Wash the swimming pool.
Clean and tidy open kitchen.
Enter the office.
Clean and tidy office.
Clean all Senduduk rooms.
Clean Jambu Laut 1 room.
Clean Pandan Laut 3 and Pandan Laut 4 rooms.
Sweep Pandan Laut 5 and Pandan Laut 6 rooms.

4.00 pm
Punch card.]]> 2022-04-23 07:10:07 UTC https://padlet.com/ernih18a0109/Internship/wish/2154411538 Day 41 (29 April 2022), Friday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2154411617 Holiday / Rest Day.]]> 2022-04-23 07:10:24 UTC https://padlet.com/ernih18a0109/Internship/wish/2154411617 Day 42 (30 April 2022), Saturday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2154411734 Today's task

8.00 am
Punch card.

8.15 am - 3.15 pm 
Wash the pool. 
Sweep the leaves in the resort area.
Prepare cleaning items.
Clean the Jambu Laut 1 and Jambu Laut 2 rooms.
Sweep the Jambu Laut 3 and Jambu Laut 4 rooms.
Sweep the Senduduk 1 and Senduduk 2 rooms.
Sweep the Kaktus 1, Kaktus 2, Kaktus 3, Kaktus 4, Kaktus 5 and Kaktus 6 rooms. 
Clean Senduduk 4 room.
Sweep the Senduduk 3 room.
Bring the linens to the laundry.
Wash linens.

3.30 pm - 4.00 pm
Bring the dry linens to the worker's house.
Continue washing linens in the laundry.
Sweep Pandan Laut 3 and Pandan Laut 4.

4.00 pm
Punch card. ]]> 2022-04-23 07:10:45 UTC https://padlet.com/ernih18a0109/Internship/wish/2154411734 Day 43 (1 May 2022), Sunday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2172801655 Public Holiday (Labour Day).]]> 2022-05-06 12:31:58 UTC https://padlet.com/ernih18a0109/Internship/wish/2172801655 Day 44 (2 May 2022), Monday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2172801969 Public Holiday. (First Eid)]]> 2022-05-06 12:32:16 UTC https://padlet.com/ernih18a0109/Internship/wish/2172801969 Day 45 (3 May 2022), Tuesday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2172802430 Public Holiday. (Second Eid) ]]> 2022-05-06 12:32:39 UTC https://padlet.com/ernih18a0109/Internship/wish/2172802430 Day 46 (4 May 2022), Wednesday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2172803065 Holiday.]]> 2022-05-06 12:33:13 UTC https://padlet.com/ernih18a0109/Internship/wish/2172803065 Day 47 (5 May 2022), Thursday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2172803639 Today's task

8.00 am
Punch card.

8.15 am - 2.45 pm
Clean close hall.
Prepare the room cleaning items.
Clean all Kaktus rooms.
Clean all Senduduk rooms.
Clean Jambu Laut 3 and Jambu Laut 4 rooms.
Bring the linens to the laundry.
Wash the linens.

2.45 pm - 3.15 pm
Rest

3.30 pm - 4.55 pm
Continue wash the linens at the laundry.

5.00 pm 
Punch card. ]]> 2022-05-06 12:33:43 UTC https://padlet.com/ernih18a0109/Internship/wish/2172803639 Day 48 (6 May 2022), Friday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2172804017 Today's task

8.00 am 
Punch card.

8.10 am - 3.00 pm
Go to the laundry, get the linens and take it to the worker's house.
Iron the curtains of Senduduk's room.
Clean open kitchen and open hall.
Put on curtains in all Senduduk rooms.

3.05 pm - 3.30 pm
Rest

4.30 - 4.50 pm
Handling guest check in.

5.00 pm
Punch card. ]]> 2022-05-06 12:34:04 UTC https://padlet.com/ernih18a0109/Internship/wish/2172804017 Day 49 (7 May 2022), Saturday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2172804429 Today's task

8.00 am
Punch card.

8.15 am - 11.30 am
Sweep the open hall and the close hall area.
Sweep the open kitchen area.
Collect garbage.
Sweep the leaves in the resort area.

11.40 pm - 2.30 pm
Go to Sekepeng Penarek resort to clean the room. 
Bring linens of Sekepeng to the laundry.
Wash the linens.

2.40 pm - 3.15 pm
Rest.

3.20 pm - 4.40 pm
Continue wash the linens at the laundry. 

5.00 pm
Punch card. ]]> 2022-05-06 12:34:26 UTC https://padlet.com/ernih18a0109/Internship/wish/2172804429 Day 50 (8 May 2022), Sunday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2173822903 Today's task

8.00 am
Punch card.

8.15 am - 12.30 pm
Enter the office.
Tidy up and sweep the office.
Check the keys in the office and inform the staff about the room that needs to be clean.
Handling customers come booking at the counter.
Send linens to Senduduk and Kaktus room for staff cleaner clean the room.
Bring the dirty linens to the laundry.
Wash the linens.
Enter the office.
Reply WhatsApp customer.
Check booking.com
Check the BedBooking schedule.
Update today's booking schedule into the Front Desk WhatsApp group.
Check booking.com from April 1 until now. Key in booking into BedBooking.
Handling customers at the counter.
Handling guest check out.

12.40 pm - 3.00 pm
Continue wash the linens at laundry.
Reply WhatsApp customer.
Pick up call customer.
Collect the room keys that has been clean and keep it in the office for guest check-in later.
Handling guest check in.
Key in booking at booking.com into BedBooking schedule.
Handling guest check in.

3.10 pm - 3.40 pm
Rest.

3.45 pm - 5.00 pm
Go to the laundry to wash the linens.
Enter the office again.
Handling check in guest.
Handling walk in customer at counter.
Send mattresses to Kaktus 2 and Kaktus 4 rooms.

5.00 pm
Punch card.]]> 2022-05-07 12:41:49 UTC https://padlet.com/ernih18a0109/Internship/wish/2173822903 Day 51 (9 May 2022), Monday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2173823294 Today's task

8.00 am
Punch card.

8.15 am - 11 am
Go wash the pool.
Enter office.
Take out e-bikes and bicycles for rent.
Sweep and tidy the office.
Reply WhatsApp customers.
Pick up the call.
Handles guests want to rent a bicycle.
Handle guest check-out.
Inform the staff of which room has check out for cleaning.
Check booking.com
Check the bed booking schedule.
Update today's booking schedule into the Front Desk group WhatsApp.

12.15 pm - 3.00 pm
Go wash linens in the laundry.
Handle customers who come to booking at the counter.
Key in the reservation in the bed booking schedule.
Lock booking in booking.com
Reply to WhatsApp customers.
Pick up customer calls.
Collect room keys from staff cleaner for guest check-in later.

3.00 pm - 3.30 pm
Rest.

3.40 pm - 5.00 pm 
Reply WhatsApp customer.
Pick up call customer.
Handling guest check-in.

5.00 pm
Punch card. ]]> 2022-05-07 12:42:40 UTC https://padlet.com/ernih18a0109/Internship/wish/2173823294 Day 52 (10 May 2022), Tuesday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2173823442 Today's task

8.00 am
Punch card.

8.15 am - 12.30 pm
Enter the office.
Check the keys and inform the cleaner staff about which rooms need to be clean and services today.
Tidy up and sweep the office.
Handling guests want to rent a close hall for meetings.
Inform the staff about the layout in the hall that the guest request.
Take out bikes and e-bikes for rent.
Check booking.com
Check the bed booking schedule.
Submit today's booking schedule in the Front Desk group WhatsApp.
Handling check out guest.
Collect the keys and inform the cleaner staff which room has check out for the cleaning process.
Pick up the customer call.
Reply WhatsApp customer.
Handling customers want to book a close hall and book for lunch.
Confirm with Mr. Wan.
Ask the customer to settle the deposit and make a receipt for him.

1.00 pm - 3.00 pm
Check booking.com.
Key in booking into the bed booking schedule.
Collect room keys that have been clean for guest check-in later.

3.00 pm - 3.30 pm
Rest.

3.40 pm - 5.00 pm
Handling check in guest.
Guest settle payment and make a receipt.
Reply WhatsApp customer.
Handling customer walk-in at the counter. 

5.00 pm 
Punch card.

]]> 2022-05-07 12:43:02 UTC https://padlet.com/ernih18a0109/Internship/wish/2173823442 Day 53 (11 May 2022), Wednesday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2173823578 Today's task

8.00 am
Punch card.

8.15 am - 1.00 am
Enter the office.
Sweep and tidy the office.
Reply WhatsApp customer.
Check booking.com
Check the bed booking schedule.
Update today's booking schedule in a group WhatsApp Front Desk.
Pick up the customer call.
Take out bikes and e-bikes for rent.
Handling check out guest.
There is an entry booking so I need to key in in the bed booking schedule.
Lock booking at booking.com
Handling customers at the counter.
Go to the laundry put the linens in the dryer.
Wash linens.

1.15 pm - 2.00 pm
Collect keys with staff for check-in later.
Pick up the customer call.
Reply WhatsApp customer.
Go to the laundry to wash the linens.

2.15 pm - 3.15 pm
Rest.

3.20 pm - 5.00 pm
Enter office again.
Reply WhatsApp customer.
Key in booking in bed booking schedule.
Lock at booking.com
Handling check in guest.
Handling customer walk in at the counter.
Handling guest settle their payment and make a receipt to them. 

5.00 pm
Punch card.

]]> 2022-05-07 12:43:19 UTC https://padlet.com/ernih18a0109/Internship/wish/2173823578 Day 54 (12 May 2022), Thursday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2173823828 Today's task

8.00 am 
Punch card.

8.10 am - 11.00 am
Enter the office.
Sweep and tidy the office.
Reply WhatsApp customer.
Take out a bicycle and e-bike for rent.
Check booking.com
Check bed booking.
Update today's booking schedule into a group WhatsApp Front Desk.
Pick up the customer call.
Handling guest check out.
Inform the room cleaner staff who have check out to be clean.
Reply WhatsApp customer.
There is a booking in booking.com and key in booking into the schedule.

11.15 am - 2.00 pm 
Help staff remove the sheets in Kemunting 2 room and take it to the laundry.
Wash linens.
Enter the office again.
Pick up the customer call.
Reply WhatsApp customer.
Handling customer walk in for room booking.
Customer ask to show the room and want to book.
Ask the guest to settle payment and make a receipt for them.
Collect keys for check-in later.
Handling guest check in.

2.00 pm - 2.40 pm
Rest.

2.40 pm - 5.00 pm
Enter office again. 
Handling customer at counter.
Pick up call customer.
Handling guest check in.
Guest ask to settle payment using plug n pay.
Make a receipt.

5.00 pm
Punch card. ]]> 2022-05-07 12:43:56 UTC https://padlet.com/ernih18a0109/Internship/wish/2173823828 Day 55 (13 May 2022), Friday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2173823950 Today's task

8.00 am
Punch card.

8.10 am - 12.50 pm
Enter the office.
Tidy and sweep office. 
Inform the cleaner staff which room have check out.
Take out a bicycle and e-bike for rent.
Reply WhatsApp customer.
Pick up the customer call.
Handling guest want rent e-bike and take payment. 
Handling guest check out.
Handling customers at counter.

1.00 pm - 3.00 pm
Go to the laundry.
Wash linens in the laundry.
Handling customers at the counter.
Handling guest check in.
Handling customer settle payment.
Make a receipt and hand over the room key.

3.00 pm - 3.30 pm
Rest.

3.30 pm - 4.50 pm
Enter the office again.
Reply WhatsApp customer.
Handling guest check in.
Make a receipt and hand over the keys.

5.00 pm
Punch card. ]]> 2022-05-07 12:44:14 UTC https://padlet.com/ernih18a0109/Internship/wish/2173823950 Day 56 (14 May 2022), Saturday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2173824038 Today's task

8.00 am 
Punch card

8.20 am - 1.00 pm
Take out the trash.
Enter the worker's house.
Help staff fold towels for room service later.
Take out bikes and e-bikes for rent.
Send the sheets to the Kaktus room.
Enter the office.
Sweep and tidy the office.
Reply WhatsApp customer.
Pick up the customer call.
Handling guest check out.
Handling customers at counter.
Check booking.com
Check the bed booking schedule.
Update today's booking schedule into the WhatsApp group Front Desk.
Handling customers want to settle deposits.
Key in booking into bed booking.
Lock in booking.com

1.10 pm - 2.30 pm
Handling guest at counter. 
Reply WhatsApp customer. 
Pick up the customer call.
Handling guest check in.

2.30 pm - 3.15 pm
Rest.

3.15 pm - 4.55 pm
Enter office again.
Handling guest check in.
Handling guest settle payment.
Make a receipt to them. 
Handling guest want to rent e-bike. 

5.00 pm
Punch card. ]]> 2022-05-07 12:44:30 UTC https://padlet.com/ernih18a0109/Internship/wish/2173824038 Day 57 (15 May 2022), Sunday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2183819399 Today's task

8.00 am
Punch card.

8.10 am - 3.00 pm
Enter the office.
Sweep and tidy the office.
Take out bikes and e-bikes for rent.
Reply WhatsApp customer.
Pick up the customer call.
Handling check out guest.
Check bed booking schedule.
Today's booking update in the WhatsApp group Front Desk.
Handling customer settle deposit booking.
Confirm booking and lock booking in booking.com
Key in booking into the bed booking schedule.
Inform the cleaner staff which room has check out for cleaning process.
Go to the laundry.
Put the linens into the dryer.
Collect keys with staff for guest check in later.
Handling guest check in.
Handling guest settle payment and make a receipt for him.
Hand over the keys.

3.15 pm - 4.00 pm
Rest.

4.10 pm - 5.00 pm
Enter the office again.
Reply WhatsApp.
Handling guest check in.

5.00 pm 
Punch card.]]> 2022-05-14 12:24:12 UTC https://padlet.com/ernih18a0109/Internship/wish/2183819399 Day 58 (16 May 2022), Monday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2183819537 Today's task

7.00 am
Punch card.

7.10 am - 1.15 pm
Setup open hall and close hall for today's program.
Enter the office.
Sweep and tidy the office.
Reply WhatsApp customer.
Pick up the call.
Check booking.com
Check the bed booking schedule.
Update today's booking into the WhatsApp group Front Desk.
Handling check out guest.
Collect keys and inform the staff which rooms have been check out.
Take out bikes and e-bikes for rent.
Handling guest check out.
Handling guest settle payment and make a receipt.
Call customer (Mr. Wee) for double confirm on the hall reservation tomorrow.
Update to Mr. Wan about the discussion with Mr. Wee.
Go to the laundry.
Wash the linens and put the linens into the dryer.

1.15 pm
Punch card. ]]> 2022-05-14 12:24:30 UTC https://padlet.com/ernih18a0109/Internship/wish/2183819537 Day 59 (17 May 2022), Tuesday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2183819734 Holiday / Rest Day. ]]> 2022-05-14 12:24:56 UTC https://padlet.com/ernih18a0109/Internship/wish/2183819734 Day 60 (18 May 2022), Wednesday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2183819894 Today's task

8.00 am 
Punch card.

8.15 am - 12.15 pm 
Enter the office.
Check the room key to see which rooms have been check out.
Tidy up and sweep the office.
Reply WhatsApp customer.
Handling guest check out.
Inform the cleaner staff, which room has been check out for cleaning process.
Check booking.com
Check bed booking schedule.
Key in booking in booking.com into bed booking.
Take out bikes and e-bikes for rent.
Update today's booking into the WhatsApp group Front Desk.
Handling customer settle deposit booking.
Confirm the booking and key in booking into bed booking.

12.30 pm - 1.30 pm
Handling customers come walk in at the counter to book a room today.
Reply WhatsApp customer.
Calculate the quotation and share with the customer.
Collect keys with staff for check -in later.

1.30 pm - 2.00 pm
Rest.

2.00 pm - 4.40 pm
Handling guest check in.
Reply WhatsApp customer
Pick up the call.
Handling customer settle deposit booking.
Confirm booking and lock booking at booking.com
Key in booking into bed booking.
Check booking.com
Key in booking into bed booking.

5.00 pm
Punch card. ]]> 2022-05-14 12:25:17 UTC https://padlet.com/ernih18a0109/Internship/wish/2183819894 Day 61 (19 May 2022), Thursday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2183820128 Today's task

8.00 am
Punch card.

8.10 am - 12.40 pm
Enter the office.
Sweep and tidy the office.
Handling guest check out.
Check the bed booking schedule.
Check booking.com
Update booking today in the WhatsApp group Front Desk.
Reply WhatsApp customer.

12.40 pm - 2.10 pm
Help staff clean Jambu Laut 2 room (Put on sheets, pillowcases, blankets, towels and vacuum the room).
Go to the laundry.
Wash linens.
Clean Pandan Laut 1, Pandan Laut 2 and Pandan Laut 3 rooms.
Go do the laundry again.
Wash linens.
Handling check in guest.

2.15 pm - 3.00 pm
Rest.

3.15 pm - 5.00 pm
Enter the office again.
Pick up the customer call.
Lock booking at booking.com
Key in booking in the bed booking schedule.
Reply WhatsApp customer.

5.00 pm 
Punch card.]]> 2022-05-14 12:25:44 UTC https://padlet.com/ernih18a0109/Internship/wish/2183820128 Day 62 (20 May 2022), Friday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2183820763 Today's task

8.00 am 
Punch card.

8.15 am - 1.30 pm
Enter the office.
Sweep and tidy the office.
Check the keys that have been check out and inform the staff.
Reply WhatsApp customer.
Go to Kaktus 3 room to ask the guest to complete the payment and make a receipt.
Take out bikes and e-bikes for rent.
Handling guest kid rent bike.
Handling guest check out.
Check booking.com
Check bed booking schedule.
Update booking today in the WhatsApp group Front Desk.
Lock booking at booking.com
Key in booking in the bed booking schedule.

1.30 pm - 2.00 pm
Rest.

2.10 pm - 5.00 pm
Reply WhatsApp customer.
Handling guest walk in at the counter.
Lock booking at booking.com
Key in booking into the schedule.
Handling guest check in.
Handling guest complete the payment and make a receipt.

5.00 pm 
Punch card. ]]> 2022-05-14 12:27:15 UTC https://padlet.com/ernih18a0109/Internship/wish/2183820763 Day 63 (21 May 2022), Saturday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2183820875 Today's task

8.00 am 
Punch card.

8.15 am - 12.00 pm
Enter the office.
Sweep and tidy the office.
Take out bikes and e-bikes for rent.
Reply WhatsApp customer.
Check booking.com
Check the bed booking schedule.
Update booking today in the WhatsApp group Front Desk.
Handling guest check out.
Inform the cleaner staff, which room has been check out for cleaning process.

12.15 pm - 2.30 pm 
Go to the laundry.
Wash the linens.
Put the linens into the dryer.
Enter the office again.
Reply WhatsApp customer.
Go to the laundry again. 
Handling linens in the laundry.

2.30 pm - 3.15 pm
Rest.

3.20 pm - 5.00 pm
Enter office again.
Handling guest check in. 
Reply WhatsApp customer.
Pick up call customer.

5.00 pm
Punch card. ]]> 2022-05-14 12:27:29 UTC https://padlet.com/ernih18a0109/Internship/wish/2183820875 Day 64 (22 May 2022), Sunday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2194523871 Today's task

8.00 am
Punch card.

8.10 am - 11.00 am
Enter the office.
Sweep and tidy the office.
Reply WhatsApp customer.
Check booking.com
Check bed booking schedule.
Update today's booking in the WhatsApp group Front Desk.

11.00 am - 3.00 pm 
Go get the dirty sheets and take them to the laundry.
Wash the sheets.
Enter the office again.
Go to the laundry.
Put the linens into the dryer.
Wash linens.
Handling guest check out.
Reply WhatsApp customer.
Handling customer settle deposit.
Confirm booking and lock booking at booking.com
Key in booking in the bed booking schedule.
Handling guest check in.
Handling customer settle payment and make a receipt.
Hand over the keys.

3.00 pm - 3.40 pm 
Rest.

3.45 pm - 5.00 pm
Go to the laundry, get the linens and take it to the worker's house.
Enter the office again.
Handling guest check in.
Reply WhatsApp customer.
Pick up the customer call.

5.00 pm 
Punch card.]]> 2022-05-22 13:54:34 UTC https://padlet.com/ernih18a0109/Internship/wish/2194523871 Day 65 (23 May 2022), Monday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2194524019 Today's task

8.00 am
Punch card.

10.00 am - 3.00 pm
Enter the office.
Sweep and tidy the office.
Take out bikes and e-bikes for rent. 
Check booking.com
Check bed booking schedule.
Update today's booking in the WhatsApp group Front Desk.
Reply WhatsApp customer.
Pick up call customer. 
Go to laundry. 
Wash the linens.
Handling guest check in. 

3.00 pm - 3.30 pm
Rest.

3.35 pm - 5.00 pm
Enter office again.
Reply WhatsApp customer. 
Pick up call customer.
Handling guest check in. 

5.00 pm 
Punch card. ]]> 2022-05-22 13:54:48 UTC https://padlet.com/ernih18a0109/Internship/wish/2194524019 Day 66 (24 May 2022), Tuesday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2194524279 Today's task

8.00 am
Punch card.

8.15 am - 2.00 pm
Enter the office.
Sweep and tidy the office.
Take out bikes and e-bikes for rent.
Pick up call customer.  
Reply WhatsApp customer.
Handling guest check out. 
Inform the cleaner staff which room has check out for cleaning process.
Check booking.com
Check bed booking schedule.
Update today's booking in the WhatsApp group Front Desk.
Go to laundry. 
Wash the linens.
Handling guest check in. 
Handling suppliers of mineral water delivery. (Sign and stamp receipt).

2.00 pm - 2.30 pm
Rest.

2.30 pm - 4.50 pm
Enter office again.
Reply WhatsApp customer. 
Pick up call customer.
Handling guest check in. 

5.00 pm 
Punch card. ]]> 2022-05-22 13:55:15 UTC https://padlet.com/ernih18a0109/Internship/wish/2194524279 Day 67 (25 May 2022), Wednesday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2194524537 Today's task

8.00 am 
Punch card.

8.10 am - 2.00 pm
Go to the hall.
Sweep the hall.
Enter the office.
Sweep and tidy the office.
Handling customer walk in.
Reply WhatsApp customer.
Pick up call customer.  
Check booking.com
Check bed booking schedule.
Take out bikes and e-bikes for rent.
Handling customer settle deposit.
Confirm booking and lock booking at booking.com
Key in booking in the bed booking schedule.

2.00 pm - 2.30 pm
Rest.

2.30 pm - 5.00 pm
Enter office again.
Reply WhatsApp customer. 
Pick up call customer.
Handling customer settle deposit.
Confirm booking and lock booking at booking.com
Key in booking in the bed booking schedule.

5.00 pm
Punch card. ]]> 2022-05-22 13:55:41 UTC https://padlet.com/ernih18a0109/Internship/wish/2194524537 Day 68 (26 May 2022), Thursday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2194525331 Today's task

8.00 am
Punch card.

8.10 am - 12.00 pm
Enter the office.
Sweep and tidy the office.
Take out bikes and e-bikes for rent.
Reply WhatsApp customer.
Pick up call customer.  
Check booking.com
Check bed booking schedule.
Update today's booking in the WhatsApp group Front Desk.
Handling customer settle deposit.
Confirm booking.
Lock booking at booking.com
Key in booking in the bed booking schedule.

1.00 pm - 1.30 pm
Rest.

1.35 pm - 5.00 pm
Enter office again.
Reply WhatsApp customer. 
Pick up call customer.
Handling guest check in. 
Confirm booking and lock booking at booking.com
Key in booking in the bed booking schedule.
Handling customer walk in at counter. 
Handling guest check in.

5.00 pm
Punch card. 

]]> 2022-05-22 13:57:08 UTC https://padlet.com/ernih18a0109/Internship/wish/2194525331 Day 69 (27 May 2022), Friday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2194525470 Today's task

8.00 am
Punch card.

8.10 am - 1.30 pm
Sweep the endowment area.
Enter the office.
Sweep and tidy the office.
Take out bikes and e-bikes for rent.
Check booking.com
Check bed booking schedule.
Update today's booking in the WhatsApp group Front Desk.
Reply WhatsApp customer.
Pick up call customer.  
Handling customer walk in at counter.
Handling guest check out.
Inform the cleaner staff which room has check out for cleaning process.

1.30 pm - 2.00 pm
Rest.

2.10 pm - 5.00 pm
Reply WhatsApp customer. 
Pick up call customer.
Handling guest check in. 

5.00 pm
Punch card. ]]> 2022-05-22 13:57:23 UTC https://padlet.com/ernih18a0109/Internship/wish/2194525470 Day 70 (28 May 2022), Saturday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2194525661 Today's task

8.00 am
Punch card.

8.10 am - 2.00 pm
Enter the office.
Sweep and tidy the office.
Take out bikes and e-bikes for rent.
Handling guest want to rent the bikes and e-bikes.
Reply WhatsApp customer.
Check booking.com
Check bed booking schedule.
Update today's booking in the WhatsApp group Front Desk.
Call the agent to double confirm about the balance of the booking payment.
Handling guest check out.
Inform the cleaner staff which room has check out for cleaning process.
Handling customer at counter - asking for available date for make family day.
Collect keys for check-in later.
Handling guest check in.

2.00 pm - 2.30 pm
Rest.

2.35 pm - 5.00 pm
Reply WhatsApp customer. 
Pick up call customer.
Handling guest check in. 

5.00 pm
Punch card. ]]> 2022-05-22 13:57:40 UTC https://padlet.com/ernih18a0109/Internship/wish/2194525661 Day 71 (29 May 2022), Sunday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2203444196 Today's task

8.00 am
Punch card.

8.10 am - 3.00 pm
Enter the office.
Sweep and tidy the office.
Take out bikes and e-bikes for rent.
Reply WhatsApp customer.
Check bed booking schedule.
Update today's booking in the WhatsApp group Front Desk.
Calculate the quotation and send it to the customer.
Check booking.com
Key in booking in the bed booking schedule.
Handling guest check out. 
Handling customer settle deposit.
Confirm booking.
Lock booking at booking.com
Key in booking in the bed booking schedule.
Go to the laundry.
Help staff put the linens into the dryer. 
Enter office again.
Reply WhatsApp customer.
Pick up call customer.
Handling customer walk in at counter. 
Customers ask to see the room and take them to see the room.
Lock booking in booking.com
Key in booking in the bed booking schedule.

3.00 pm - 3.30 pm
Rest.

3.35 pm - 5.00 pm
Enter office again.
Reply WhatsApp customer. 
Handling guest check in. 

5.00 pm
Punch card. ]]> 2022-05-29 12:51:39 UTC https://padlet.com/ernih18a0109/Internship/wish/2203444196 Day 72 (30 May 2022), Monday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2203444407 Today's task

8.00 am
Punch card.

8.10 am - 10.40 am
Enter the office.
Sweep and tidy the office.
Take out bikes and e-bikes for rent.
Handling guest check out. 
Reply WhatsApp customer.
Check booking.com
Key in booking in the bed booking schedule.
Check bed booking schedule.
Update today's booking in the WhatsApp group Front Desk.

10.41 am - 2.30 pm
Send the sheets to the room that want to clean later.
Enter office again.
Pick up call customer.
Reply WhatsApp customer.
Bring a dirty sheets and take it to the laundry.
Wash the linens.
Put the linens into the dryer.
Collect keys with staff for check in guest later. 
Handling guest check in. 

3.00 pm - 3.30 pm
Rest.

3.40 pm - 5.00 pm
Enter office again.
Reply WhatsApp customer. 
Pick up call customer.
Handling guest check in. 

5.00 pm
Punch card. ]]> 2022-05-29 12:51:58 UTC https://padlet.com/ernih18a0109/Internship/wish/2203444407 Day 73 (31 May 2022), Tuesday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2203444512 Today's task

8.00 am
Punch card.

8.10 am - 2.00 pm
Enter the office.
Sweep and tidy the office.
Take out bikes and e-bikes for rent.
Check booking.com
Check bed booking schedule.
Update today's booking in the WhatsApp group Front Desk.
Handling guest check out. 
Reply WhatsApp customer.
Pick up call customer.
Bring a dirty sheets and take it to the laundry.
Wash the linens.
Put the linens into the dryer.

2.00 pm - 2.30 pm
Rest.

2.35 pm - 5.00 pm
Enter office again.
Reply WhatsApp customer. 
Handling guest check in. 
Pick up call customer.
Handling customer settle deposit.
Confirm booking and lock booking at booking.com
Key in booking in the bed booking schedule.

5.00 pm
Punch card. ]]> 2022-05-29 12:52:13 UTC https://padlet.com/ernih18a0109/Internship/wish/2203444512 Day 74 (1 June 2022), Wednesday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2203444786 Today's task

8.00 am
Punch card.

8.10 am - 3.15 pm
Enter the office.
Sweep and tidy the office.
Check booking.com
Check bed booking schedule.
Update today's booking in the WhatsApp group Front Desk.
Handling guest check out. 
Reply WhatsApp customer.
Take out bikes and e-bikes for rent.
Pick up call customer.
Go to the laundry.
Wash the linens.
Put the linens into the dryer.

3.15 pm - 3.40 pm
Rest.

3.45 pm - 5.00 pm
Enter office again.
Handling guest check in. 
Pick up call customer.
Reply WhatsApp customer. 
Handling customer come walk in at counter. 

5.00 pm
Punch card. ]]> 2022-05-29 12:52:38 UTC https://padlet.com/ernih18a0109/Internship/wish/2203444786 Day 75 (2 June 2022), Thursday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2203444960 Today's task

8.00 am
Punch card.

8.10 am - 2.15 pm
Enter the office.
Sweep and tidy the office.
Take out bikes and e-bikes for rent.
Reply WhatsApp customer.
Pick up call customer.
Check booking.com
Check bed booking schedule.
Update today's booking in the WhatsApp group Front Desk.
Handling guest want to rent e-bike.
Handling guest check out. 
Bring a dirty sheets and take it to the laundry.
Wash the linens.
Put the linens into the dryer.

2.30 pm - 3.00 pm
Rest.

3.10 pm - 5.00 pm
Enter office again.
Reply WhatsApp customer. 
Pick up call customer.
Handling guest check in. 
Handling customer settle deposit.
Confirm booking and lock booking at booking.com
Key in booking in the bed booking schedule.

5.00 pm
Punch card. ]]> 2022-05-29 12:52:56 UTC https://padlet.com/ernih18a0109/Internship/wish/2203444960 Day 76 (3 June 2022), Friday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2203445109 Holiday / Rest Day. ]]> 2022-05-29 12:53:15 UTC https://padlet.com/ernih18a0109/Internship/wish/2203445109 Day 78 (4 June 2022), Saturday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2203445230 Today's task

8.00 am
Punch card.

8.10 am - 3.00 pm
Enter the office.
Sweep and tidy the office.
Take out bikes and e-bikes for rent.
Reply WhatsApp customer.
Pick up call customer.
Check booking.com
Check bed booking schedule.
Handling guest check out. 
Calculate the quotation and send it to the customer.
Handling guest check in. 

3.00 pm - 3.30 pm
Rest.

3.40 pm - 5.00 pm
Enter office again.
Handling guest check in. 
Reply WhatsApp customer. 
Pick up call customer.

5.00 pm
Punch card. ]]> 2022-05-29 12:53:34 UTC https://padlet.com/ernih18a0109/Internship/wish/2203445230 Day 79 (5 June 2022), Sunday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2211322869 Today's task

8.00 am
Punch card.

8.10 am - 2.15 pm
Enter the office.
Sweep and tidy the office.
Take out bikes and e-bikes for rent.
Check booking.com
Check bed booking schedule.
Update today's booking in the WhatsApp group Front Desk.
Reply WhatsApp customer.
Pick up call customer.
Handling guest check out. 
Handling customer settle deposit.
Confirm booking and lock booking at booking.com
Key in booking in the bed booking schedule.

2.15 pm - 3.00 pm
Rest.

3.10 pm - 5.00 pm
Enter office again.
Reply WhatsApp customer. 
Pick up call customer.
Calculate the quotation and send it to the customer.
Handling customer settle deposit.
Confirm booking and lock booking at booking.com
Key in booking in the bed booking schedule.
Handling guest check in. 

5.00 pm
Punch card. ]]> 2022-06-05 12:53:38 UTC https://padlet.com/ernih18a0109/Internship/wish/2211322869 Day 80 (6 June 2022), Monday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2211323055 Today's task

8.00 am
Punch card.

8.30 am - 3.00 pm
Enter the office.
Sweep and tidy the office.
Take out bikes and e-bikes for rent.
Reply WhatsApp customer.
Calculate the quotation and send it to the customer.
Confirm booking and lock booking at booking.com
Key in booking in the bed booking schedule.
Check booking.com
Check bed booking schedule.
Pick up call customer.  
Handling guest check out. 
Inform the cleaner staff which room has check out for cleaning process.
Handling customer at counter.
Go to laundry. 
Wash the linens.
Put the linens into the dryer.
Enter office again.
Handling guest ask to make a receipt.
Handling guest check in.
Handling guest settle the balance of payments.
Hand over the keys.
Handling customer booking at counter.

3.15 pm - 3.40 pm
Rest.

3.45 pm - 5.00 pm
Enter office again.
Reply WhatsApp customer. 
Pick up call customer.
Handling guest check in. 
Handling customer at counter. 
Handling guest want to rent e-bike. 

5.00 pm 
Punch card. ]]> 2022-06-05 12:54:08 UTC https://padlet.com/ernih18a0109/Internship/wish/2211323055 Day 81 (7 June 2022), Tuesday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2211323161 Today's task

8.00 am
Punch card.

8.15 am - 2.00 pm
Enter the office.
Take out bikes and e-bikes for rent.
Sweep and tidy the office.
Reply WhatsApp customer.
Check booking.com
Check bed booking schedule.
Update today's booking schedule into the Front Desk WhatsApp group. 
Handling guest check out. 
Pick up call customer.  
Inform the cleaner staff which room has check out for cleaning process.
Handling guest at counter.
Reply WhatsApp customer.
Handling customer settle deposit booking. 
Confirm booking and lock booking at booking.com
Key in booking in the bed booking schedule.

2.00 pm - 2.40 pm
Rest.

2.45 pm - 5.00 pm
Enter office again.
Reply WhatsApp customer. 
Handling guest check in. 
Pick up call customer.
Handling customer at counter. 

5.00 pm 
Punch card. ]]> 2022-06-05 12:54:25 UTC https://padlet.com/ernih18a0109/Internship/wish/2211323161 Day 82 (8 June 2022), Wednesday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2211323234 Today's task

8.00 am
Punch card.

8.20 am - 2.40 pm
Enter the office.
Sweep and tidy the office.
Reply WhatsApp customer.
Calculate the quotation and send it to the customer.
Handling customer settle deposit booking. 
Confirm booking and lock booking at booking.com
Key in booking in the bed booking schedule.
Check booking.com
Check bed booking schedule.
Update today's booking schedule into the Front Desk WhatsApp group. 
Handling guest check out. 
Handling guest send rental motorcycles. 
Take out bikes and e-bikes for rent.
Pick up call customer.
Go to laundry. 
Wash the linens.
Put the linens into the dryer.

2.45 pm - 3.30 pm
Rest.

3.35 pm - 5.00 pm
Enter office again.
Reply WhatsApp customer. 
Pick up call customer.
Calculate the quotation and send it to the customer.
Handling customer settle deposit booking. 
Confirm booking and lock booking at booking.com
Key in booking in the bed booking schedule.
Handling guest check in. 

5.00 pm 
Punch card. ]]> 2022-06-05 12:54:38 UTC https://padlet.com/ernih18a0109/Internship/wish/2211323234 Day 83 (9 June 2022), Thursday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2211323406 Today's task

8.00 am
Punch card.

8.20 am - 2.40 pm
Enter the office.
Sweep and tidy the office.
Handling customer at counter.
Reply WhatsApp customer.
Take out bikes and e-bikes for rent.
Check booking.com
Check bed booking schedule.
Update today's booking schedule into the Front Desk WhatsApp group.
Handling guest check out.
Inform the cleaner staff which room has check out for cleaning process.
Pick up call customer.
Handling customer - Bring Director from the Jabatan Pendaftaran Pertubuhan Terengganu to look the resort area.
Talk about available rooms on the date he wants.
Handling customer from Sabasun Hypermarkets. 
Handling guest check in. 

3.15 pm - 3.40 pm
Rest.

3.45 pm - 5.00 pm
Enter office again.
Reply WhatsApp customer. 
Pick up call customer.
Handling guest check in. 

5.00 pm 
Punch card. ]]> 2022-06-05 12:55:05 UTC https://padlet.com/ernih18a0109/Internship/wish/2211323406 Day 84 (10 June 2022), Friday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2211323506 Holiday / Rest Day. ]]> 2022-06-05 12:55:22 UTC https://padlet.com/ernih18a0109/Internship/wish/2211323506 Day 85 (11 June 2022), Saturday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2211323580 Medical leave. ]]> 2022-06-05 12:55:35 UTC https://padlet.com/ernih18a0109/Internship/wish/2211323580 Day 86 (12 June 2022), Sunday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2218130685 Today's task

8.00 am
Punch card.

8.10 am - 2.30 pm
Go to laundry.
Sweep laundry area. 
Enter the office.
Sweep and tidy the office.
Reply WhatsApp customer.
Pick up call customer.
Check booking.com
Check bed booking schedule.
Key in booking into bed booking schedule. 
Take out bikes and e-bikes for rent.
Handling guest want to rent bikes.
Call person in charge of PlanMalaysia Terengganu to confirm about eating. 
Update today's booking in the WhatsApp group Front Desk.
Reply WhatsApp customer.
Handling guest check out. 
Handling guest send the bikes.
Handling customer at counter.
Handling guest check in. 

2.30 pm - 3.15 pm
Rest.

3.15 pm - 5.00 pm
Enter office again.
Reply WhatsApp customer. 
Calculate the quotation and send it to the customer.
Pick up call customer.
Handling guest at counter.
Handling guest check in. 

5.00 pm
Punch card. ]]> 2022-06-11 13:06:15 UTC https://padlet.com/ernih18a0109/Internship/wish/2218130685 Day 87 (13 June 2022), Monday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2218130770 Today's task

8.00 am
Punch card.

8.10 am - 2.15 pm
Enter the office.
Sweep and tidy the office.
Reply WhatsApp customer.
Take out bikes and e-bikes for rent.
Check booking.com
Check bed booking schedule.
Update today's booking in the WhatsApp group Front Desk.
Handling guest check out. 
Calculate the quotation and send it to the customer.
Handling guest check in.
Pick up call customer.  
Confirm booking and lock booking at booking.com
Key in booking in the bed booking schedule.

2.15 pm - 2.40 pm
Rest.

2.45 pm - 5.00 pm
Enter office again.
Reply WhatsApp customer. 
Handling customer walk in. 
Handling guest check in. 
Key in booking in the bed booking schedule.
Pick up call customer.

5.00 pm 
Punch card. ]]> 2022-06-11 13:06:32 UTC https://padlet.com/ernih18a0109/Internship/wish/2218130770 Day 88 (14 June 2022), Tuesday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2218130844 Today's task

8.00 am
Punch card.

8.10 am - 2.15 pm
Enter the office.
Sweep and tidy the office.
Take out bikes and e-bikes for rent.
Reply WhatsApp customer.
Check booking.com
Check bed booking schedule.
Update today's booking in the WhatsApp group Front Desk.
Pick up call customer.
Handling customer settle deposit.
Confirm booking and lock booking at booking.com
Key in booking in the bed booking schedule.
Handling customer from Urus Setia Penerangan Darul Iman request a quotation. 
Calculate the quotation and send it to the customer.

2.15 pm - 3.00 pm
Rest.

3.00 pm - 5.00 pm
Enter office again.
Reply WhatsApp customer. 
Key in booking in the bed booking schedule.
Pick up call customer.
Calculate the quotation and send it to the customer.
Handling customer settle deposit.
Confirm booking and lock booking at booking.com
Key in booking in the bed booking schedule.
Handling customer walk in at counter.
Lock booking at booking.com
Key in booking in the bed booking schedule.
Handling guest check in. 

5.00 pm
Punch card. ]]> 2022-06-11 13:06:47 UTC https://padlet.com/ernih18a0109/Internship/wish/2218130844 Day 89 (15 June 2022), Wednesday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2218130906 Today's task

8.00 am
Punch card.

8.10 am - 2.15 pm
Enter the office.
Sweep and tidy the office.
Reply WhatsApp customer.
Check booking.com
Check bed booking schedule.
Take out bikes and e-bikes for rent.
Handling guest check out. 
Pick up call customer.
Confirm booking and lock booking at booking.com
Key in booking in the bed booking schedule.
Check booking.com
Update today's booking in the WhatsApp group Front Desk.
Handling customer at counter. 
Handling guest check in. 

2.15 pm - 3.00 pm
Rest.

3.10 pm - 5.00 pm
Enter office again.
Reply WhatsApp customer. 
Pick up call customer.
Handling guest check in. 

5.00 pm
Punch card. 
]]> 2022-06-11 13:07:00 UTC https://padlet.com/ernih18a0109/Internship/wish/2218130906 Day 90 (16 June 2022), Thursday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2218131001 Today's task

8.00 am
Punch card.

8.10 am - 2.15 pm
Enter the office.
Sweep and tidy the office.
Reply WhatsApp customer.
Take out bikes and e-bikes for rent.
Check booking.com
Check bed booking schedule.
Update today's booking in the WhatsApp group Front Desk. 
Pick up call customer.  
Handling guest check out. 
Reply WhatsApp customer. 
Handling customer at counter.
Confirm booking and lock booking at booking.com
Key in booking 
Go to laundry. 
Put the linens into the dryer.
Handling guest check in.

2.20 pm - 3.15 pm
Rest.

3.20 pm - 5.00 pm
Enter office again.
Reply WhatsApp customer. 
Handling guest check in. 
Handling customer at counter. 
Check booking.com
Key in booking in the bed booking schedule.

5.00 pm 
Punch card. ]]> 2022-06-11 13:07:17 UTC https://padlet.com/ernih18a0109/Internship/wish/2218131001 Day 91 (17 June 2022), Friday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2218131089 Today's task

8.00 am
Punch card.

8.05 am - 3.10 pm
Handling guest want to rent e-bike. 
Take out bikes and e-bikes for rent.
Enter the office.
Sweep and tidy the office.
Handling guest want to rent e-bike. 
Reply WhatsApp customer. 
Check booking.com
Check bed booking schedule.
Update today's booking in the WhatsApp group Front Desk. 
Handling guest check out. 
Inform the cleaner staff which room has check out for cleaning process.
Pick up call customer.  
Calculate the quotation of Sabasun and key in it into the bed booking. 
Handling customer at counter.
Reply WhatsApp customer.
Handling guest check out. 
Calculate the quotation and send it to the customer.
Handling customer settle deposit. 
Confirm booking and lock booking at booking.com
Key in booking in the bed booking schedule.
Handling guest check in.

3.10 pm - 3.30 pm
Rest.

3.35 pm - 5.00 pm
Enter office again.
Reply WhatsApp customer. 
Handling guest check in. 
Handling customer at counter. 

5.00 pm 
Punch card. ]]> 2022-06-11 13:07:33 UTC https://padlet.com/ernih18a0109/Internship/wish/2218131089 Day 92 (18 June 2022), Saturday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2218131198 Holiday / Rest Day. ]]> 2022-06-11 13:07:53 UTC https://padlet.com/ernih18a0109/Internship/wish/2218131198 Day 93 (19 June 2022), Sunday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2218131314 Today's task

8.00 am
Punch card.

8.10 am - 3.00 pm
Setup close hall for Sabasun seminar. 
Enter the office.
Sweep and tidy the office.
Take out bikes and e-bikes for rent.
Reply WhatsApp customer.
Handling customer settle deposit.
Confirm booking and lock booking at booking.com
Key in booking in the bed booking schedule.
Check booking.com
Check bed booking schedule.
Update today's booking in the WhatsApp group Front Desk.
Handling guest check out. 
Pick up call customer.
Go to laundry. 
Wash the linens.
Put the linens into the dryer.
Enter the office again. 
Reply WhatsApp customer.
Handling guest check in. 
Go to laundry. 
Wash the linens.

3.00 pm - 3.30 pm
Rest.

3.30 pm - 5.00 pm
Enter office again.
Reply WhatsApp customer. 
Calculate the quotation and send it to the customer.
Handling customer at counter. 
Handling guest check in. 

5.00 pm
Punch card. ]]> 2022-06-11 13:08:13 UTC https://padlet.com/ernih18a0109/Internship/wish/2218131314 Day 94 (20 June 2022), Monday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2218131407 Today's task

8.00 am
Punch card.

8.10 am - 2.00 pm
Enter the office.
Sweep and tidy the office.
Take out bikes and e-bikes for rent.
Handling guest check out. 
Check booking.com
Check bed booking schedule.
Update today's booking in the WhatsApp group Front Desk.
Reply WhatsApp customer.
Handling customer settle deposit.
Confirm booking and lock booking at booking.com
Key in booking in the bed booking schedule.
Check boooking.com
Key in booking in the bed booking schedule.
Pick up call customer. 
Check last year's receipts and calculate last year's sales by month.
Handling guest check in. 

2.10 pm - 2.30 pm
Rest.

2.40 pm - 5.00 pm
Enter office again.
Reply WhatsApp customer. 
Continue calculate last year's sales. 
Pick up call customer.
Calculate the quotation and send it to the customer.
Handling customer at counter. 
Handling guest check in. 

5.00 pm
Punch card. ]]> 2022-06-11 13:08:29 UTC https://padlet.com/ernih18a0109/Internship/wish/2218131407 Day 95 (21 June 2022), Tuesday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2218131546 Today's task

8.00 am
Punch card.

8.10 am - 2.00 pm
Enter the office.
Sweep and tidy the office.
Reply WhatsApp customer.
Take out bikes and e-bikes for rent.
Handling guest check out. 
Double check last year's receipts.
Send the last year's sale to En. Wan. 
Reply WhatsApp customer.
Handling customer at counter. 
Handling guest at counter.
Handling guest check out. 
Go to laundry. 
Wash the linens.
Put the linens into the dryer. 
Check booking.com
Key in booking in the bed booking schedule.
Calculate the quotation and send it to the En. Wan.
Go to laundry. 
Wash the linens.
Put the linens into the dryer.
Collect keys with staff for check-in later.

2.00 pm - 2.25 pm
Rest.

2.30 pm - 5.00 pm
Enter office again.
Reply WhatsApp customer. 
Calculate the quotation and send it to the customer.
Check booking.com
Key in booking in the bed booking schedule.
Pick up call customer. 
Calculate the quotation and send it to the customer.
Handling customer settle deposit.
Confirm the booking. 
Lock booking in booking.com
Key in booking in the bed booking schedule.

5.00 pm
Punch card. ]]> 2022-06-11 13:08:45 UTC https://padlet.com/ernih18a0109/Internship/wish/2218131546 Day 96 (22 June 2022), Wednesday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2218131815 Today's task

8.00 am
Punch card.

8.10 am - 2.00 pm
Enter the office.
Check WhatsApp.
Sweep and tidy the office.
Check key rooms.
Inform the cleaner staff which room has check out for cleaning process.
Handling customer at counter. 
Take out bikes and e-bikes for rent.
Reply WhatsApp customer. 
Calculate the quotation and send it to the customer.
Check booking.com
Check bed booking schedule.
Update today's booking in the WhatsApp group Front Desk. 
Handling guest check out. 
Pick up call customer.  
Handling customer at counter - Customer from Jabatan Kebajikan Masyarakat come for survey room and close hall for seminar. 
Show and explain about the rooms and resort area to the customers.
Calculate the quotation per head of Jabatan Kebajikan Masyarakat and send it to En. Wan. 
Handling guest check in. 

2.00 pm - 2.50 pm
Rest.

3.00 pm - 5.00 pm
Enter office again.
Check booking.com
Key in booking in the bed booking schedule.
Reply WhatsApp customer. 
Handling guest check in. 
Lock booking at booking.com
Key in booking in the bed booking schedule.

5.00 pm 
Punch card. ]]> 2022-06-11 13:09:10 UTC https://padlet.com/ernih18a0109/Internship/wish/2218131815 Day 97 (23 June 2022), Thursday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2218131961 Today's task

8.00 am
Punch card.

8.10 am - 2.00 pm
Enter the office.
Sweep and tidy the office.
Take out bikes and e-bikes for rent.
Check booking.com
Check bed booking schedule.
Update today's booking in the WhatsApp group Front Desk. 
Reply WhatsApp customer.
Pick up call customer. 
Confirm the booking. 
Lock booking in booking.com
Key in booking in the bed booking schedule.
Calculate the quotation and send it to the customer.
Handling customer settle deposit.
Confirm the booking. 
Lock booking in booking.com
Key in booking in the bed booking schedule.
Handling guest at counter.
Reply WhatsApp customer.
Pick up call customer. 
Handling guest check out. 
Inform the cleaner staff which room has check out for cleaning process.
Go to laundry. 
Wash the linens.
Enter the office again. 
Handling guest check in. 
Check booking.com
Key in booking in the bed booking schedule.

2.00 pm - 2.30 pm
Rest.

2.30 pm - 5.00 pm
Enter office again.
Check booking.com
Key in booking in the bed booking schedule.
Handling guest check in. 
Handling customer walk in at counter. 
Pick up call customer. 
Reply WhatsApp customer. 
Handling guest check in. 

5.00 pm
Punch card. ]]> 2022-06-11 13:09:28 UTC https://padlet.com/ernih18a0109/Internship/wish/2218131961 Day 98 (24 June 2022), Friday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2218132142 Today's task

8.00 am
Punch card.

8.10 am - 2.00 pm
Enter the office.
Sweep and tidy the office.
Check booking.com
Check bed booking schedule.
Update today's booking schedule into the Front Desk WhatsApp group. 
Reply WhatsApp customer.
Pick up call customer.
Handling customer at counter. 
Take out bikes and e-bikes for rent.
Handling customer at counter.
Go to laundry. 
Wash the linens.
Put the linens into the dryer.
Enter office again.
Reply WhatsApp customer. 
Handling guest check in. 
Pick up call customer.

2.00 pm - 2.40 pm
Rest.

2.40 pm - 5.00 pm
Enter office again.
Reply WhatsApp customer. 
Pick up call customer.
Handling guest check in. 
Handling guest at counter. 
Key in booking in the bed booking schedule.
Reply WhatsApp customer. 
Handling guest check in. 
Handling guest want to rent bike.
Handling customer at counter. 
Calculate the quotation and send it to the customer.
Handling customer settle deposit booking. 
Confirm booking and lock booking at booking.com
Key in booking in the bed booking schedule.

5.00 pm 
Punch card. ]]> 2022-06-11 13:09:45 UTC https://padlet.com/ernih18a0109/Internship/wish/2218132142 Day 99 (25 June 2022), Saturday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2218132317 Today's task

8.00 am
Punch card.

8.10 am - 2.40 pm
Enter the office.
Sweep and tidy the office.
Reply WhatsApp customer.
Handling guest want to rent bike.
Take out bikes and e-bikes for rent.
Handling guest at counter. 
Check booking.com
Check bed booking schedule.
Update today's booking schedule into the Front Desk WhatsApp group. 
Pick up call customer.
Calculate the quotation and send it to the customer.
Handling customer settle deposit booking. 
Confirm booking and lock booking at booking.com
Key in booking in the bed booking schedule.
Handling guest check out. 
Go to laundry. 
Wash the linens.
Put the linens into the dryer.
Enter office again.
Reply WhatsApp customer. 
Send quotation to the customer.
Handling customer settle deposit booking. 
Confirm booking and lock booking at booking.com
Key in booking in the bed booking schedule.
Handling guest check in. 

2.40 pm - 3.30 pm
Rest.

3.35 pm - 5.00 pm
Enter office again.
Handling customer at counter. 
Reply WhatsApp customer. 
Confirm booking and lock booking at booking.com
Key in booking in the bed booking schedule.
Handling guest check in. 

5.00 pm 
Punch card. ]]> 2022-06-11 13:10:05 UTC https://padlet.com/ernih18a0109/Internship/wish/2218132317 Day 100 (26 June 2022), Sunday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2218132800 Today's task

8.00 am
Punch card.

8.10 am - 2.30 pm
Enter the office.
Sweep and tidy the office.
Go to the laundry.
Put linens into the dryer.
Check WhatsApp.
Take out bikes and e-bike for rent. 
Handling guest want to rent e-bike. 
Reply WhatsApp customer. 
Check booking.com
Check bed booking schedule.
Update today's booking in the WhatsApp group Front Desk. 
Handling guest check out. 
Inform the cleaner staff which room has check out for cleaning process.
Handling guest want to rent e-bike. 
Pick up call customer.  
Reply WhatsApp customer.
Calculate the quotation and send it to the customer.
Handling customer settle deposit. 
Confirm booking and lock booking at booking.com
Key in booking in the bed booking schedule.
Handling customer at counter. 

2.30 pm - 3.00 pm
Rest.

3.00 pm - 5.00 pm
Enter office again.
Reply WhatsApp customer. 
Handling customer walk in.
Lock booking at booking.com
Key in booking in the bed booking schedule.
Handling guest check in. 

5.00 pm 
Punch card. ]]> 2022-06-11 13:11:19 UTC https://padlet.com/ernih18a0109/Internship/wish/2218132800 Day 101 (27 June 2022), Monday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2218133084 Today's task

8.00 am
Punch card.

8.10 am - 1.15 pm
Go to the laundry.
Sweep laundry area.
Enter the office.
Sweep and tidy the office.
Check WhatsApp.
Take out bikes and e-bike for rent. 
Check booking.com
Check bed booking schedule.
Update today's booking in the WhatsApp group Front Desk. 
Handling guest at counter. 
Handling guest check out. 
Reply WhatsApp customer. 
Handling customer at counter.
Handling guest check out. 
Calculate the quotation and send it to the customer.
Handling customer settle deposit. 
Confirm booking and lock booking at booking.com
Key in booking in the bed booking schedule.
Handling guest check out. 
Go to the laundry.
Put the linens into the dryer. 
Enter office again. 
Reply WhatsApp customer.
Go to the laundry.
Wash the linens. 

1.15 pm
Punch card. ]]> 2022-06-11 13:12:03 UTC https://padlet.com/ernih18a0109/Internship/wish/2218133084 Day 102 (28 June 2022), Tuesday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2218133457 Today's task

8.00 am
Punch card.

8.10 am - 2.30 pm
Enter the office.
Sweep and tidy the office.
Check WhatsApp.
Take out bikes and e-bike for rent. 
Reply WhatsApp customer. 
Check booking.com
Check bed booking schedule.
Update today's booking in the WhatsApp group Front Desk. 
Reply WhatsApp customer.
Handling guest check out. 
Inform the cleaner staff which room has check out for cleaning process.
Pick up call customer.  
Reply WhatsApp customer.
Calculate the quotation and send it to the customer.
Handling customer settle deposit. 
Confirm booking and lock booking at booking.com
Key in booking in the bed booking schedule.

2.30 pm - 3.00 pm
Rest.

3.00 pm - 5.00 pm
Enter office again.
Handling guest check in. 
Reply WhatsApp customer. 

5.00 pm 
Punch card. ]]> 2022-06-11 13:12:25 UTC https://padlet.com/ernih18a0109/Internship/wish/2218133457 Day 103 (29 June 2022), Wednesday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2218133803 Today's task

8.00 am
Punch card.

8.10 am - 2.30 pm
Enter the office.
Sweep and tidy the office.
Take out bikes and e-bikes for rent.
Check booking.com
Check bed booking schedule.
Update today's booking in the WhatsApp group Front Desk. 
Reply WhatsApp customer.
Handling guest check out. 
Handling guest want to rent bike. 
Reply WhatsApp customer.
Handling customer from Yayasan Terengganu come for survey rooms and hall for seminar.
Pick up call customer. 
Handling customer at counter.
Calculate the quotation and send it to the customer.
Handling customer settle deposit.
Confirm the booking. 
Lock booking in booking.com
Key in booking in the bed booking schedule.

2.30 pm - 3.00 pm
Rest.

3.00 pm - 5.00 pm
Enter office again.
Reply WhatsApp customer. 
Calculate the quotation and send it to the customer.
Pick up call customer. 

5.00 pm
Punch card. ]]> 2022-06-11 13:12:42 UTC https://padlet.com/ernih18a0109/Internship/wish/2218133803 Day 104 (30 June 2022), Thursday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2218133926 Today's task

8.00 am
Punch card.

8.10 am - 2.30 pm
Enter the office.
Sweep and tidy the office.
Check WhatsApp.
Reply WhatsApp customer.
Check booking.com
Lock booking at booking.com
Key in booking in the bed booking schedule.
Check bed booking schedule.
Update today's booking in the WhatsApp group Front Desk.
Take out bikes and e-bikes for rent.
Pick up call customer.  
Check booking.com
Key in booking in the bed booking schedule.
Handling guest check out. 
Calculate the quotation and send it to the customer.
Handling customer settle deposit.
Confirm booking and lock booking at booking.com
Key in booking in the bed booking schedule.
Reply WhatsApp customer. 
Pick up call customer.  
Handling guest check in.
Handling guest walk in. 

2.30 pm - 3.00 pm
Rest.

3.00 pm - 5.00 pm
Enter office again.
Reply WhatsApp customer. 
Handling guest check in. 
Handling customer walk in. 
Calculate the quotation and send it to the customer.
Handling guest check in.

5.00 pm 
Punch card. ]]> 2022-06-11 13:12:58 UTC https://padlet.com/ernih18a0109/Internship/wish/2218133926 Day 105 (1 July 2022), Friday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2218134267 Today's task

8.00 am
Punch card.

8.10 am - 2.00 pm
Enter the office.
Sweep and tidy the office.
Reply WhatsApp customer.
Handling guest at counter.
Check booking.com
Check bed booking schedule.
Update today's booking in the WhatsApp group Front Desk.
Take out bikes and e-bikes for rent.
Check booking.com
Key in booking in the bed booking schedule.
Handling guest check out. 
Handling guest at counter. 
Change schedule in bed booking. 
Handling guest want to rent bikes. 
Reply WhatsApp customer.
Pick up call customer.
Handling guest walk in. 
Go to laundry. 
Put the linens into the dryer.
Enter the office again. 
Reply WhatsApp customer.
Handling guest check in. 

2.00 pm - 2.30 pm
Rest.

2.30 pm - 5.00 pm
Enter office again.
Pick up call customer.
Reply WhatsApp customer. 
Handling customer come to survey rooms.
Handling guest check in. 
Handling guest at counter. 

5.00 pm
Punch card. ]]> 2022-06-11 13:13:41 UTC https://padlet.com/ernih18a0109/Internship/wish/2218134267 Day 106 (2 July 2022), Saturday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2218134483 Today's task

8.00 am
Punch card.

8.10 am - 1.40 pm
Enter the office.
Sweep and tidy the office.
Check WhatsApp.
Reply WhatsApp customer.
Confirm booking and lock booking at booking.com
Key in booking in the bed booking schedule.
Handling guest at counter.
Check booking.com
Check bed booking schedule.
Update today's booking in the WhatsApp group Front Desk.
Pick up call customer.
Handling guest check out.
Take out bikes and e-bikes for rent.
Reply WhatsApp customer. 
Go to laundry. 
Put the linens into the dryer.
Enter the office again. 
Reply WhatsApp customer.

1.40 pm - 2.15 pm
Rest.

2.15 pm - 5.00 pm
Enter office again.
Reply WhatsApp customer. 
Handling guest check in. 
Handling customer at counter. 

5.00 pm
Punch card. ]]> 2022-06-11 13:13:59 UTC https://padlet.com/ernih18a0109/Internship/wish/2218134483 Day 107 (3 July 2022), Sunday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2218134949 Today's task

8.00 am
Punch card.

8.10 am - 2.30 pm
Enter the office.
Sweep and tidy the office.
Reply WhatsApp customer.
Confirm the booking. 
Lock booking in booking.com
Key in booking in the bed booking schedule.
Take out bikes and e-bikes for rent.
Check booking.com
Check bed booking schedule.
Update today's booking in the WhatsApp group Front Desk. 
Handling guest check out. 
Pick up call customer. 
Reply WhatsApp customer.
Calculate the quotation and send it to the customer.
Handling customer settle deposit.
Confirm booking and lock booking at booking.com
Key in booking in the bed booking schedule.
Go to laundry. 
Sweep the laundry area. 
Wash the linens.
Put the linens into the dryer.

2.30 pm - 3.00 pm
Rest.

3.10 pm - 5.00 pm
Enter office again.
Handling customer walk in.
Handling guest at counter.
Handling guest check in.

5.00 pm
Punch card. ]]> 2022-06-11 13:14:57 UTC https://padlet.com/ernih18a0109/Internship/wish/2218134949 Day 108 (4 July 2022), Monday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2218135053 Holiday / Rest Day. ]]> 2022-06-11 13:15:16 UTC https://padlet.com/ernih18a0109/Internship/wish/2218135053 Day 109 (5 July 2022), Tuesday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2218135162 Today's task

8.00 am
Punch card.

8.10 am - 2.30 pm
Enter the office.
Sweep and tidy the office.
Check WhatsApp. 
Reply WhatsApp customer.
Confirm the booking. 
Lock booking in booking.com
Key in booking in the bed booking schedule.
Take out bikes and e-bikes for rent.
Check booking.com
Check bed booking schedule.
Update today's booking in the WhatsApp group Front Desk. 
Handling guest check out. 
Pick up call customer. 
Reply WhatsApp customer.
Calculate the quotation and send it to the customer.
Handling customer settle deposit.
Confirm booking and lock booking at booking.com
Key in booking in the bed booking schedule.
Handling customer at counter. 

2.00 pm - 2.40 pm
Rest.

2.40 pm - 5.00 pm
Enter office again.
Reply WhatsApp customer.
Handling guest check in.
Calculate the quotation and send it to the customer.
Handling guest at counter.

5.00 pm
Punch card. ]]> 2022-06-11 13:15:36 UTC https://padlet.com/ernih18a0109/Internship/wish/2218135162 Day 110 (6 July 2022), Wednesday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2218135280 Today's task

8.00 am
Punch card.

8.10 am - 2.30 pm
Enter the office.
Sweep and tidy the office.
Check WhatsApp. 
Reply WhatsApp customer.
Take out bikes and e-bikes for rent.
Check booking.com
Check bed booking schedule.
Update today's booking in the WhatsApp group Front Desk. 
Check booking.com
Key in booking in the bed booking schedule.
Pick up call customer.
Reply WhatsApp customer.
Calculate the quotation and send it to the customer.
Handling customer settle deposit.
Confirm booking and lock booking at booking.com
Key in booking in the bed booking schedule.
Handling guest check out. 
Check booking.com
Key in booking in the bed booking schedule.
Handling guest check in. - There is a problem because the guest come over the limit. So he need to change room or add rooms.
Reply WhatsApp customer.

2.30 pm - 3.00 pm
Rest.

3.00 pm - 5.00 pm
Enter office again.
Handling guest check in.
Reply WhatsApp customer.
Pick up call customer.

5.00 pm
Punch card. ]]> 2022-06-11 13:15:59 UTC https://padlet.com/ernih18a0109/Internship/wish/2218135280 Day 111 (7 July 2022), Thursday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2218135368 Today's task

8.00 am
Punch card.

8.10 am - 1.30 pm
Enter the office.
Sweep and tidy the office.
Handling customer walk in. 
Check WhatsApp. 
Reply WhatsApp customer.
Take out bikes and e-bikes for rent.
Check booking.com
Check bed booking schedule.
Update today's booking in the WhatsApp group Front Desk. 
Handling customer at counter. 
Reply WhatsApp customer.
Calculate the quotation and send it to the customer.
Handling customer settle deposit.
Confirm booking and lock booking at booking.com
Key in booking in the bed booking schedule.
Pick up call customer.

1.30 pm - 2.15 pm
Rest.

2.15 pm - 5.00 pm
Enter office again.
Reply WhatsApp customer.
Handling guest check in.

5.00 pm
Punch card. ]]> 2022-06-11 13:16:19 UTC https://padlet.com/ernih18a0109/Internship/wish/2218135368 Day 112 (8 July 2022), Friday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2218135444 Today's task

8.00 am
Punch card.

8.10 am - 2.30 pm
Enter the office.
Sweep and tidy the office. 
Check WhatsApp. 
Reply WhatsApp customer.
Check booking.com
Check bed booking schedule.
Update today's booking in the WhatsApp group Front Desk. 
Handling customer at counter.
Handling guest check out.
Inform the cleaner staff which room has check out for cleaning process.
Handling guest check out.
Handling guest at counter.
Pick up call customer. 
Go to the laundry. 
Wash the linens.
Put the linens into the dryer. 
Enter office again. 
Reply WhatsApp customer.
Handle guests complain tv doesn't work and air-conditioned is not cold.
Inform the staff to go and check.
Handling guest check in. 

2.30 pm - 3.00 pm
Rest.

3.00 pm - 5.00 pm
Enter office again.
Reply WhatsApp customer.
Handling guest check in. 


5.00 pm
Punch card. ]]> 2022-06-11 13:16:34 UTC https://padlet.com/ernih18a0109/Internship/wish/2218135444 Day 113 (9 July 2022), Saturday ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2218135534 Today's task

8.00 am
Punch card.

8.10 am - 2.30 pm
Enter the office.
Sweep and tidy the office. 
Check WhatsApp. 
Reply WhatsApp customer.
Check booking.com
Check bed booking schedule.
Update today's booking in the WhatsApp group Front Desk. 
Take out e-bike and bikes for rent. 
Handling guest check out.
Inform the cleaner staff which room has check out for cleaning process.
Handling customer walk in. 
Reply WhatsApp customer.
Handling guest check in. 

3.00 pm - 3.30 pm
Rest.

3.30 pm - 5.00 pm
Enter office again.
Reply WhatsApp customer.
Handling guest check in. 
Check booking.com
Key in booking in the bed booking schedule.

5.00 pm
Punch card. ]]> 2022-06-11 13:16:51 UTC https://padlet.com/ernih18a0109/Internship/wish/2218135534 BORANG B ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2240105600 BORANG B - PENILAIAN PRESTASI PELAJAR (PENYELIA INDUSTRI)]]> 2022-07-09 08:37:33 UTC https://padlet.com/ernih18a0109/Internship/wish/2240105600 VIDEO PRESENTATION ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2240145281 2022-07-09 12:15:11 UTC https://padlet.com/ernih18a0109/Internship/wish/2240145281 INDUSTRIAL TRAINING FINAL REPORT ernih18a0109 https://padlet.com/ernih18a0109/Internship/wish/2240145354 ERNI NADIA BINTI BAKRI - H18A0109]]> 2022-07-09 12:15:44 UTC https://padlet.com/ernih18a0109/Internship/wish/2240145354