https://padlet.com/21019227_2/m8p721fiko8fq163 Made with a bold sensibility en-us 2022-04-27 04:46:36 UTC 2026-01-30 07:00:25 UTC hello@padlet.com 21019227_2 https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159753311 OM: coordinating how to reduce the risk of patient falling down and equipment failure 
- Employee Resistance ( employees resist change, do not want to learn new things ) 
- making services more efficient for patients 


Patient: 
1) Waiting time (Nothing to do)
2) Staff not helping (nurses do not attend to elderly enquires)
3) Patients having trouble with any equipment during rehabilitation 

PSA?Nurse: - Difficulties with registering the patients 
- Lack of manpower to handle the different types of elderly
- Handling ridiculous requests from the patients 
- Follow the procedures to help the patients , using the equipments to help rehabilitation for the elderly

Doctor: 
1) Failure in service operations
2) Communication issues with frail patient
3) Miscommunication with nurses/PSA , causing them to give wrong information to the nurses

]]> 2022-04-27 04:50:35 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159753311 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159764904 2022-04-27 05:02:47 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159764904 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159767313 2022-04-27 05:05:21 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159767313 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159779946 Registering through the kiosk]]> 2022-04-27 05:19:03 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159779946 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159780505 Visit clinic]]> 2022-04-27 05:19:41 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159780505 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159781013 Following the directional sign to the correct waiting room]]> 2022-04-27 05:20:14 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159781013 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159782528 2022-04-27 05:21:51 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159782528 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159783004 Online Booking]]> 2022-04-27 05:22:21 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159783004 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159783275 Receptionist]]> 2022-04-27 05:22:36 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159783275 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159784022 2022-04-27 05:23:13 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159784022 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159784202 2022-04-27 05:23:26 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159784202 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159784598 2022-04-27 05:23:45 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159784598 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159784819 2022-04-27 05:23:56 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159784819 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159785983 2022-04-27 05:25:14 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159785983 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159786270 Furnishing in the lobby]]> 2022-04-27 05:25:35 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159786270 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159787257 Resting amenties]]> 2022-04-27 05:26:42 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159787257 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159788064 Nurses]]> 2022-04-27 05:27:38 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159788064 v0967125 https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159788372 magazines]]> 2022-04-27 05:27:57 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159788372 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159789606 Kiosk]]> 2022-04-27 05:29:07 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159789606 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159789879 Directional Signs]]> 2022-04-27 05:29:24 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159789879 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159791097 Ringing bell]]> 2022-04-27 05:30:54 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159791097 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159791503 Estimated time screenboard]]> 2022-04-27 05:31:20 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159791503 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159791961 Doctor]]> 2022-04-27 05:31:49 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159791961 v0967125 https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159792458 Television with program showing]]> 2022-04-27 05:32:24 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159792458 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159793301 Nurses]]> 2022-04-27 05:33:31 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159793301 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159793803 Paper]]> 2022-04-27 05:34:12 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159793803 v0967125 https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159794183 one bed]]> 2022-04-27 05:34:36 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159794183 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159794193 Height measurement machine]]> 2022-04-27 05:34:36 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159794193 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159794467 Refreshment]]> 2022-04-27 05:34:56 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159794467 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159794709 Weigh machine]]> 2022-04-27 05:35:15 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159794709 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159797685 Number is called]]> 2022-04-27 05:38:40 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159797685 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159798116 Tells the doctor the symptoms concerned]]> 2022-04-27 05:39:10 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159798116 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159798609 Doctor undergo evaluation of condition]]> 2022-04-27 05:39:40 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159798609 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159798793 Doctor provides diagnosis]]> 2022-04-27 05:39:51 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159798793 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159799169 Patient head to examination room]]> 2022-04-27 05:40:17 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159799169 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159799392 Doctor check the patient's height and weight]]> 2022-04-27 05:40:34 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159799392 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159801474 Doctor proposed an individualized set of exercises]]> 2022-04-27 05:42:42 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159801474 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159801923 Patient head back to the registration desk to appoint future appointment]]> 2022-04-27 05:43:10 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159801923 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159802285 Patient head to the pharmcy to receive medications]]> 2022-04-27 05:43:34 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159802285 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159802563 Doctor prescribes specific medications]]> 2022-04-27 05:43:53 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159802563 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159802864 Patient pays for the visit]]> 2022-04-27 05:44:11 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159802864 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159804794 Patient wait for their number]]> 2022-04-27 05:46:00 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159804794 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159805173 Walk towards the doctor's office]]> 2022-04-27 05:46:24 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159805173 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159806289 2022-04-27 05:47:33 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159806289 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159806833 Assisting patients in correctly using the kiosk]]> 2022-04-27 05:48:06 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159806833 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159808821 Assisting in the waiting room]]> 2022-04-27 05:50:23 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159808821 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159809105 Processing online booking]]> 2022-04-27 05:50:40 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159809105 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159809702 Making sure they are moving to the correct areas]]> 2022-04-27 05:51:20 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159809702 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159810095 Assisting to the doctor's room]]> 2022-04-27 05:51:42 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159810095 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159811074 Following SOPs]]> 2022-04-27 05:52:51 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159811074 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159811253 Doctors review circumstances and do a complete comprehnsive assessment.]]> 2022-04-27 05:53:01 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159811253 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159811440 Physiotherapist assess the physical function and prescribe individualized exercise or recommend exercise class]]> 2022-04-27 05:53:14 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159811440 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159811992 Doctors will review the needs to test for osteoporosis]]> 2022-04-27 05:53:51 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159811992 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159812264
Helping with reservation for future appointment]]> 2022-04-27 05:54:09 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159812264 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159812876 Helping patient to buy correct medications]]> 2022-04-27 05:54:48 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159812876 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159813387
Follow-up checks to ensure positive progress]]> 2022-04-27 05:55:16 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159813387 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159816573 2022-04-27 05:58:39 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159816573 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159816839 Cleaning the examination room]]> 2022-04-27 05:58:56 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159816839 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159816962 Fixing of kiosk]]> 2022-04-27 05:59:06 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159816962 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159817623 Order of new equipment for rehabilitation]]> 2022-04-27 05:59:44 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159817623 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159817964 2022-04-27 06:00:09 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159817964 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159818161 IT Systems (booking, registration)]]> 2022-04-27 06:00:24 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159818161 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159818416 Upgrading of registration system]]> 2022-04-27 06:00:41 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159818416 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159818706 Preparation of bills]]> 2022-04-27 06:01:04 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159818706 kaihaoow https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159819038 Updating of patient's details]]> 2022-04-27 06:01:29 UTC https://padlet.com/21019227_2/m8p721fiko8fq163/wish/2159819038